₦airaland Forum

Offline trip @6.30pm today. Golden Tulip festac to Agbara. if interested PM

johnime:
check my signature

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Gboliwe:
Most of them here have horrible customer relations skill. Forget all these talk here.

The day I will cast one of their Oga and his boy dey come. Make I just dey look them

It's better to speak out so others can know and not fall victim. I currently have two vehicles I need to work on but my previous experience is making me reluctant to try a NL auto engineer again. The ones that have been certified as competent via people's testimonies here are super busy. How I wish these guys can work on their customer relation skill as you rightly observed

I initially didn't want to say anything so it doesn't look like one is "badmouthing" another person`s business, but on a second thought I feel its better to state the facts to serve as a guide to others. While I will not classify Mayor as a "kazeem", the obvious truth is that, from my experience he may not be as good as he sounds here. He overcharges, has a very very poor customer relation skill and allows his ego to get a better part of him during business transactions making it look like he is doing you a favor. The high cost incurred did not justify the end-result in anyway even though it was more of a preventive maintenance check.
My advise to him is that he should improve on how he interacts with his client and should have the patience to explain things without sounding like the other person is a dullard. I hope he sees this as a feedback which he can use to improve his business without taking offence.

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