₦airaland Forum

Iamblessed8888:
How far. Called them yet?

Yes same response n the money is yet to reflect .

pluto09:
Why do you think you need to defend stanbic ibtc?
They are big,yes.
Efficiency,on a downward spiral.
Rate, poor and unattractive.
They are just behaving like someone who is already full who doesn't need food again.
Mind you I have been doing business with them for more than fifteen years.
They need to sit up and up their game.

Thank you jare . Lack of being accountable. I shouldn’t call them out . What if it’s an emergency that needs to be taken care of . They need to sit up

bassdow:
coming here to cry solves nothing. You should focus on asking them when network issues would be resolved. If they tell you 1-week, wait at least extra day and call. You need cosntantly followUp. Me don help person fund account wey no gree reflect. while waiting, the man sent more funds and I sent and it reflected by end of the day YET the previous was no way to be found. After a while, I had to call and after several calls, it was found the issue was from quickTeller BUT quickTeller kept telling me transaction was successful which also reflected on the notification they sent me while I made the payment.

BUT stanBic kept telling me otherwise. It was after several to and fro, did quickTeller finally acknowledge it was from their own end and stanBic was the one who actually assisted in figuring that out. quickTeller said it was a system error from their end hence system said successful but somethings didn't happen behind the scene. Later the got back to me and said it's been done. I went back to stanBic and they checked and confirmed it's now in their custody. And by 5pm or thereAbout, the funds reflected in the person's account. Imagine if I had repeatedly come here to cry unnecessarily. In all, spent about 1,000 naira or more worth of airTime because me no get strength + time to enter bank. Spending on airTime ie even cheaper for me than moving about.

So once again, get in touch with them, give them your reference details, and ask for status report. One of the advantages of being a customer to a smaller company is, they have much much more of your time BUT when the company is really really huge, it becomes different.

Another is, a lot of us are not informed at all in almost anything + common sense, we still no get hence when we call customerCare and the person at the other end tries to discharge us with any how talk/suggestion/instruction, we easily fall for them. e get wetin you go talk, I go refuse andinstead ask you actually be the one to do it.

A bank once reNewed ATM card for a card that got trapped in the machine of another branch very very very far away which I stopped using for over 6 years. I saw the sms alert for the charges and I enter okada with slippers without even changing my house wear. I enter banking hall, follow customerCare staff reason matter, they tried talking me down teling me it's been done already by their system BUT unKnown to them, most times, I know what I want. I told them No and gave my reasons. I also told them I don't care if their system already did it or not. I asked they refund my account as I didn't instruct or make such request. They tried asking I go to my branch and write to them BUT I insisted that I must not go to my branch as I can be attended to, from any branch. After plenty talk, they said I should write a letter, I still told them I didn't play any part towards them deducting my account, I wasn't about to play a part in them making the refund. I made it crystal clear I don't mind spending the money they deducted 10 times on Okada costs just coming and going to ensure they play their part. At end of the day, they agreed and discharged Me. I waited 2 days and went back and they promised it would be done before end of the day and guess what, 3 days later, my money was 100% refunded.

Funny enough, the charge was about 1,050 naira BUT I spent like 300 naira on Okada transportation just to ensure they returned back the 1,050 naira. reason being If I had left it and they won, there would be a repeat either to me or another person. As a poor man, we dey know our Account balance to the last digit.

I have lost count of how many times I’ve called and sent emails regarding this issue. Each time, I’m given the same response — “network issues,” assurances that they are working on it, and promises that my funds will reflect before the end of the day. Since last week Monday , same excuse!.and yes the problem is from their end.
I understand that organizations may experience technical difficulties, but a delay of over a week is unreasonable. What should typically take one to three days has now extended far beyond that, and it is affecting a time-sensitive investment I planned to use the funds for. I’m just calling them out for their inefficiency on this platform

Harddiskng:
I never mentioned anything about bankruptcy, I was going on about the deplorable state of their services in recent time, which you also agreed with.

Do i think it’s a solid business, yes but at your bolded is a lie, nothing hate more than lies. In this case it seem your lie is a product of your ignorance. There is nothing “Too Big To Fail”. Bigger and better companies than Stanbic IBTc in 1st world countries have go bankrupt if you don’t know

No company is immortal. Standard Oil was broken up by the law; the East India Company (once the most powerful entity on Earth) was dissolved by the British Crown. While the "Big Tech" giants of today seem untouchable, history suggests that eventually, every giant either evolves, gets broken up, or fades away.

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If you are reading diverse your funds between atleast 2 MMF operators.

It’s so disappointing I still cannot access my funds over a week after the transaction. Whatever internal or network issues they are battling with should not deprive customers of access to their own money.

It is unacceptable that I have been unable to use my funds for this long . I was already tolerating the low rates, but adding prolonged network issues that have lasted over a week is too much

At this point, I will withdraw all my funds and move them to ARM. I no longer feel confident keeping my money with Stanbic .

freegaza:
Just checked mine. It has not reflected

Did mine 21st n it hasn’t reflected. I even copied cbn in the mail I sent them . What kinda of network issue takes over 7 days to rectify..

Iamblessed8888:
Not true. Context is everything. There was a bank wide network issue with stanbic ibtc which also affected their wallet services. It was rectified today. My topup which was done since 24th only just reflected today. On a normal day, stanbic’s operational efficiency is why people dont mind their relatively lower rates. Rates aside, name me one fund manager’s app that can rival stanbic’s. They are the bar and others try to match up to them.

My top up is yet to reflect. I called customer care n they keep telling me to wait as it’s network issue . Tired of waiting.. today makes it 7 days I moved the fund from my wallet .

bassdow:
Did you do a bank transfer or you paid using your Card ?

Just like issues sometimes come up when we perform transactions online, it could be same also with any provider. What you need do is contact your bank, to know status of the payment and try follow up to know where exactly the issue is. Have had similar experience where quickTeller said payment was successful BUT stanbic never saw the funds. Had to speak with stanbic IBTC + quickTeller customerCare to figure things out.

Coming here to speak doesn't help at all AND if you never push, issue might never get resolved.

As for sending emails, have never been a fan of such. I rather call than send messages which might get into queues that might never be attended to

Bank transfer . A transfer I made on 21/2 has still not been reflected due to what has been described as a network issue from Stanbic . This has gone on for far too long. I have called multiple times and sent emails, yet nothing has been resolved. It is unacceptable that this issue has been allowed to persist without a clear solution or timeline.

Did top up to my Stanbic mutual fund account since 21/2/ and till now, my money is yet to reflect. I have called n send mails they said it’s technical error ?
What else am I supposed to do . It’s always very discouraging investing with Stanbic cos of this slow processing tome

The fact that faith moved from 12th position to 3rd is nothing short of a miracle. Faith was already in 3rd place by the 5th week, which shows the incredible momentum he built. For someone like me , I already knew Imisi was strong competition, and we were ready to put up a fight. I have no doubt he would have comfortably secured the first runner-up position if he hadn’t been disqualified — and honestly, that was fine by me.

Chelseafan1:
Y'all think Faith gathered more fans than Koyin and Dede?

He actually did!!

She won from the get go , only faith would have contested keenly with her but she would still have won I think . I hate bandwagons!

Faithful forever ! It’s a wrap for this season . Congratulations to the winner

It’s Imisi jor. Which one is you’re not sure

Koyin is Ômókómó . When asked about Kanyi Kunmi , he said such is life

EmmyCC:
Dede has always been top 2 from the start unless you didn't pay attention. It has always been clear.

Don’t know why people are shocked Dede ist runner up .

I knew it was going to be Dede n imisi. Even from their social media engagement, you would know . Dede has a huge followership and engagement!

I hate that we can easily predict top3 since 3rd week . What’s the fun of a game if we can easily predict a winner from the beginning.

Sultana sef get fans oo Abi na northern fans

Good guy JJ

Mensan oo

It’s Koyin giving Isabella a peck Nawa o . Isabella go and face your bedroom atrocities

Only watching this final cos of JJ n want to see Mensan reaction. I’m angry 😡 😀. Biggy should go straight to the point jor

Kingcid:
allow them nau😂😂

Everybody has been stripped off their winning once disqualified

E reach their turn,them dey talk about 38m and car

After the delulu,we will meet next season to see that he was given none of those

https://punchng.com/despite-bbn-disqualification-faith-walks-away-with-n38m-car/?amp

They paid punch and TVC

Nkl4u:
I kept saying it since Thursday that the disqualification was uncalled for, they were quick to pass judgement. There were other ways they could have handled it. Production goofed up

My biggest disappointment is with kuture. Imagine him throwing shades at faith, what for? Someone that even spoke highly of him during the aquafina task. Now who’s laughing last? Shame!

It’s on instablog and some other popular blogs so I think it’s true .Imagine how low Kulture can go. Such a disgusting attitude — chasing clout with Faith’s name just to gain attention from others. There’s absolutely nothing worthy of emulation in him. It’s wild how some people can be dark inside and out. For someone Faith spoke so highly of, the least he could’ve done was keep quiet.kulture and faith were good before he left . He even thanked faith for being intentional bringing his story to life

Nkl4u:
Just saw this on ig now, how true is this?

Honestly, they had to bend things a bit because Faith didn’t deserve that DQ. He was the highlight of the entire season — the real engine of the show. Without him, it would’ve been another dull ride. Let’s be real, what exactly would I have been looking forward to? Kola? Dede and Koyin’s endless back-and-forth? Weeners’ clownish antics or Isabella’s nonstop flirting? Please 😂 Maybe just the Saturday parties to dance sha.

I’m genuinely happy for him. Chaos or not, he always wins. Now those yeye kulture people rejoicing over his DQ can rest 😌. Faith’s impact outshines even the so-called finalists — he trended more than all of them combined. Been catching up on Netflix since his DQ, but one thing I know is my boy will learn from this and come back even stronger. 🫶🔥

So happy for him

All this talk about him leaving the Innoson car for Dede no really make sense. As much as I like Dede, why should he intentionally drop such a huge win? If na you, you go leave am? The Innoson task is one of the biggest highlights in the house, every single person wants that car. Having a winning mindset and going all out for it isn’t selfish, it’s actually admirable.

The only place he missed it is with emotional intelligence — knowing when to pause or slow down. But he’s just 25, he’ll learn with time. You don’t bash someone for wanting to win, you emulate the drive and balance it with wisdom. Truth is, he even asked to see a therapist when the house was draining him, but Biggy didn’t provide one. So clearly he’s self-aware, he knows he needs balance.

Dannyxy:
Me too I believe faith was not acting normal, he looked possessed or remote controlled.

I can’t pin it, the guy I knew, a doctor should be emotionally intelligent than this…

I hate disqualifications sha

See the way he jumped on the table during Mensan fight

Nkl4u:
Not sure production knows the effect been disqualified does to the person. The psychological trauma, the stigma et’al . I’m so pained

Slept off a bit woke up to over 10 additional pages , was wondering what I missed out on. Just for me to see faith has been disqualified 😭

I honestly feel so sad about this. It seems like Biggy enabled or even used him — especially in a season themed “Do the most”. If Biggy felt he was doing too much, a caution would have been fair. This incident is very similar to what happened with Imisi, and I genuinely thought Faith was still within his rights since he didn’t actually touch her — yet he wasn’t punished then. The only difference this time is that Sultana fell during the dragging. At first, I assumed maybe it was because he didn’t apologize, but that’s not even in the rule book. And what if Faith had been the one to fall instead? Would Biggy have disqualified Sultana?I feel it’s coming from somewhere - pressure, or some sultana link Abi na juju lol. 😂

Bennytwin:
Oh please shut it!

Someone said Faith was wrong but wasn't enough to be disqualified. U dey cap rubbish! Intelligence ko! Intelligence ni! Lols

There are people you should not even dignify with response .

I never excused his behavior towards Sultana — I even said he should have just let things slide. But I honestly felt the punishment was too extreme, maybe Biggy was only trying to prove a point. In his last DS, which I just watched, he didn’t seem genuinely apologetic and he didn’t even apologize to Sultana despite the fall. Perhaps that’s why Biggy decided to disqualify him, even though Zita did worse.but was very apologetic

Friendly25:
Omo, dis one pain me o. I really liked Dr Faith!

Honestly, I feel so sad for him . For the first time , I was disappointed in him because you v come this far . What are you trying to prove ? Was as if they were pushing him spiritually lol 😂. Even the fight with Mensan he exaggerated n was fighting for Koyin ( did Koyin send you)) . Just 3 days to be celebrated! Nawa o .He probably should v gone mute again .