₦airaland Forum

what do i do to my Biometric scanner? when ever I try using it, it use to give me this error message

1. Unable to obtain authentication
2. Input/Output error has occurred
Pls help me broths I am using it for jamb registration. I have also installed all the necessary softwares needed by the devices.

Pls can somebody help me out?
I was unable to make Use of my Biometric Scanner (Digital Personal).
When ever I try to scan it will be giving me an error report as follows:

[size=8pt][size=8pt][font=Lucida Sans Unicode][font=Lucida Sans Unicode]Unable to obtain authentication
Input/Output error has occured.[/font][/font][/size][/size]

pls what if i install a fresh service pack2, is it that the VNC can be use to run the remote connection or how do i make use of it.
and if possible lets communicate on phone (need your phn num.) so that u can help me out.

Yes the client machine is using Ms Windows XPE ver.5.01 service pack 2 it is an integrated windows device. But I was using it to connect to XP service pack 3 build 6, so when the system contacted virus , I reformatted the system and install XP service pack 2 ver. 2002. so when ever I attempt to connect after all the settings it reply me that a particular system is logged on to the system as follows:

• The user NASIR\nasir is currently logged on to this computer. Only the current user or an Administrator can log on to this computer.

My Remote user is unable to connect to my computer it's telling me that "Honet\honey is loged on to this computer if you choose to connect honey has to disconnect before you can be able to connect" on coohsen yes it will just connect the client and disconnect the server. pls Help!!