₦airaland Forum

radautoworks:
PS: I am aware of a concerted effort by some NLers to use this as an opportunity for self-promotion and to take a swipe at our reputation. It doesn't take a budget Gottlieb Daimler to see what's going to happen so :
1) the car is going to go to the leader's shop who will show up in his hero costume
2) based on information of what we have already done, he will install a new differential and Updated tokunbo ECU
3) he will subtly prod the op into purchasing a tokunbo engine to avoid any parts issues
4) he will find someone to use an alternate moniker and post updates of the fix for that MDX

Of course I could be wrong and none of this will happen. Your move fellas

You started out with doing a great PR for your organization, you have successfully done that. It has metamorphosed into a brand. There will be challenges, but with commitment, commitment to the customer, to value for your workforce, and to your brand, you will summount.

At this stage, i think you've done a good job in promoting your brand on this forum in a very short while, nobody has been able to pull that, and thats credit to you. Nairalanders are hard to please, and the fact you had more people gunning for you without any prior antecedents, tells more about the goodwill your business has received here.


At this stage, i think you should step back and employ a professional that will handle you PR, there is a reason it is a job spec, not for Directors.

You should not also build your brand around glen, when Glen is not there, will the workshop close. You should have all your techs as stars, with the plans of having at least one franchise in every state in Nigeria.


Lastly, you are not in competition with anyone, maybe others are, you shouldn't. What you've built is in a class of its own.


Lastly, theres nothing wrong in apologising, Even when you think you are right for the sake of peace. Thats going above and beyond. In this case, you were in the wrong, nobody takes all blames, i sure know op has his faults, having been in the service business for years, i know what it is like dealing with customers.


My rule, when i dont know or not sure of what to say, or when situations are tense. I keep mum.

Silence is golden.

It is what it is, all business transactions do not go the way we envisage. We win some, we lose some.