₦airaland Forum

Is there a way to keep track of the total data consumed on the MTN FibreX?

Airtel has this option on their ODU, but I don't know if the same is obtainable on the MTN FibreX.

Buzzer99:
I have heard 150gb now 400gb
Which is true?

Here.

But then this prices are just not it

michlins:
you're working for a company and keeping yourself abreast of what the company is doing is the basic stuff you can do for yourself. You're developing yourself and not the company.

If you tell them what's happening with your network, their most powerful weapon is "reboot your phone"

This sounds like you have never worked in environments where products are just released without involving internal stakeholders.

You wake up to certain behaviours within the system, only for you to inquire and find out that the product guys have launched another product that you don't even know how it works yet.

You now have to start working on getting to understand its operations while it's already in the production phase, which creates more risk.

There is something called knowledge sharing within workspaces. When a product is newly launched, and even old products, there should be sessions assigned to create a robust understanding of these products, because you as a staff member, you can never get the understanding needed to support the business or customers from the outside in, but rather from the inside out.

Does the MTN FibreX have a fair usage policy?

Mykcool:
You can as well go for the MTN ODU if FibreX isn't available in your location, it's currently being rolled out.

Are you for real?

I have only heard of Airtel ODU🤔

And that thing frustrated me😫

Tiemitidayo:
Also this is how mtn FAT are shaped and look like

I have one of these on a pole that's 2 buildings away from mine. The installation technicians checked it, confirmed that it was powered, but that it doesn't belong to MTN.

The reason why I attached the image of that box-shaped thing is because that was what the engineers were working on when they told me they were installing MTN FibreX infrastructure in my area, and then they went on to say that it would be powered same day.


I checked the MTN app after that, and my street that was previously not listed as a FibreX coverage area was now listed. But after my encounter and complaints, they have gone ahead to delist my street on the app.

My experience with MTN FibreX.

In January 2026 I saw the Fibre cable in my area and was happy that I finally have it right outside my gate.

I enquired and found out that Sabi Networks owned the FAT close to my home, but an engineer claimed it belonged to MTN and eventually defrauded me of 20k.

I got connected to a salesperson who assisted me with making the payment. An installation technician came around and confirmed that my street was not powered.

Fast forward to March, and I saw a team of technicians working on a box-shaped device (images attached) right outside my gate. When asked, they said they were working for MTN and that they had come to fix some errors and power up the MTN FibreX setup in my street that same day.

So, this month April 2026, I checked the MTN app and boom, my street was listed. I made a payment for the installation of the FibreX device in my home but the technicians could not onboard me because my area was not powered, and there were no FATs belonging to MTN in my street. The FATs found on my street belonged to another internet service provider.

My question is this, why list my street on the App if it's not powered? What kind of frustration is this. And it's not like payments are reversed in 24 hours, yet they keep misleading Nigerians into paying for a service they will never receive.

My experience with MTN FibreX.

In January 2026 I saw the Fibre cable in my area and was happy that I finally have it right outside my gate.

I enquired and found out that Sabi Networks owned the FAT close to my home, but an engineer claimed it belonged to MTN and eventually defrauded me of 20k.

I got connected to a salesperson who assisted me with making the payment. An installation technician came around and confirmed that my street was not powered.

Fast forward to March, and I saw a team of technicians working on a box-shaped device (images attached) right outside my gate. When asked, they said they were working for MTN and that they had come to fix some errors and power up the MTN FibreX setup in my street that same day.

So, this month April 2026, I checked the MTN app and boom💥 my street was listed. I made a payment for the installation of the FibreX device in my home but the technicians could not onboard me because my area was not powered, and there were no FATs belonging to MTN in my street. The FATs found on my street belonged to another internet service provider.

My question is this, why list my street on the App if it's not powered? What kind of frustration is this. And it's not like payments are reversed in 24 hours, yet they keep misleading Nigerians into paying for a service they will never receive.

NSEstudent:
The ODU sub doesn't have more than one month sub. You may be talking about the normal 20mbs sub of old.

I stand to be corrected.

Of course it does.

Good morning everyone,

My Airtel ODU has been showing “No internet, secured” for over a week now.

What's the most effective way of lodging complaints.

E saanu mi o

lilclin:
Register the SIM as hbb

This has to be done specifically in any of their offices and not road side, right?

And what about using a sim from an Airtel mifi device that I have at home? Would that work?

Hullabaloon:
I switched from e to physical. They did it at their HQ in my city. Have never experienced any loss of speed. Been blazing since then.

What model is your ODU?

And how long has it been since the switch from esim to physical sim?

morikee:
Currently using different sim seff i haven't sub the esim for like 2 months now 😅

When you say you are using a different sim and that you have subbed on the esim for 2months, are you implying that the esim can be active while I get an ODU-compatible physical sim card for use in the ODU device without deactivating the esim?

Abeg, explain🤲

korban3134:
Feel free to ask any questions.


This is detailed and well written... thanks

Questions
1. Is it possible to limit/control download speed on connected devices?
I'm currently sharing it with my neighbour and last month when I joined with him, my download speeds were great. But currently I'm unable to download a 34Gb file in 8hrs!!!!

Co-ask.

Unfaized:
Omo Starlink is 600k o with subscription fee more than double that of Airtel and without ups.

Airtel is basically free. You can easily get another one with the next month sub if you wish.

I think the Starlink mini is 400k with a subscription.

What are the advantages of the standard over the mini.

gambus007:
Hello everyone, please I would like to know if anyone has experienced a similar issue with MTN Fibre X.

The problem started after I made payment. The estate where I live is divided into three phases. Phase 1 is before our Phase 2, while Phase 3 is beside both phases. Both Phase 1 and Phase 3 already have the fibre infrastructure, but the infrastructure has not been extended to Phase 2, where I reside.

The fibre infrastructure currently stops at Phase 1, which is about 200 meters away from my house. Note that the infrastructure in question is the fibre pole installation, not NEPA poles.

MTN has sent about three engineers for installation. The last engineer was the only one who carried out proper field analysis, recorded a video, and sent it to MTN. It was later confirmed that the estate leaders had already signed an MOU with MTN and were waiting for implementation.

However, for the past few weeks, there has been no sign of the infrastructure being extended to Phase 2, which is located behind Phase 1 and beside Phase 3.

Please, does anyone have any advice on what to do? MTN is not willing to issue a refund. Has anyone experienced something like this before?

I also have my funds with them for a similar reason. I thought the cables in front of my house belonged to MTN, but they are not. So, I was told to wait for a time when they will come and install it in my area, because the streets on the other side of the road are all powered already.

For now, I am on Airtel ODU

oyekanwahab:
, you need to convert your sim to physical sim , so you can insert it in the mifi

How can I achieve this, please?

NSEstudent:
Be like network dey your area well well.

You go enjoy pass many of us.

I suppose the only time you'd have problems is when Airtel decides to happen to you.

Abeg, make e v no happen o

I just wan understand how una dey interpret all the jargon wey full the device interface

lilclin:
Can you snap your dashboard

Is this the part you meant?

Unfaized:
Hehehe... Wait make dem get ur time first 😂

I understand you

But this thing go better pass make MTN dey charge 24k on top 1 to 3 mbps

Meanwhile, I go come back with updates daily

I received my ODU device this evening and I got these results on speedtest.net

I believe we are going to do just fine.

Osyxcel:
It's there. Search with Tozed Kangwei.

I found it. Thanks

dukeo:
Download this app from play store and login.

When you are logged in select access device.

Next select any device that you want to block.

In my case redmi note 10 pro and then toggle the switch off. The person may still be connected to the wifi but internet not available for the person.

The app is tkonnect by tozed

Not available on app store

Tover:
I wished the zlt z17u has this settings .. ppl Re just tapping any how ..u will give one person Ur password next tin U will notice is that the person don share am give like 10 ppl .. because is unlimited...

Is impossible to change your password?

Why not just change the password and push everyone out.

NSEstudent:
You have not been following up

Some MIFIs dey work with ODU sim

How can someone now tell me that God is not wonderful

zanjorrg:
Their installation fees is more than 2 months MTN subscription for this service assuming one is going for 25Mbps

Exactly sir… it makes no financial sense to me.

Instead, I have been testing Airtel speed in a marked spot in my house where I can mount the Airtel ODU, while I await MTN FibreX to come to my street, because it's available on the street adjacent to mine.

My speed test results summary from fast.com and anspeedtest.net are in the snapshot attached

NSEstudent:
It was not about delivery in the first place. I waited so long to have the external Sim ODU because I'd be taking the sim with me most times I'd be moving. For them to now come and mount it atop external wall and tightened, making access to the sim stressful, tedious, borderline improbable for me, is inconceivable.

But that installer said his masters won't take it. He had to show them. He installed, snapped and sent them. Left.

I did what I had to do.

As for the location and performance, he didn't even employ the use of the install helper app. I did and got the best place in my room. Not the best place per se, because I found excellent signal on band 7 at the middle of the room where no object exists to hold the ODU. I had to settle with 'medium' signal but that's OK.

Now I get your point.

So you mean you can remove the sim and then insert it in a phone or it has to a mifi device?

NSEstudent:
They can refuse as they did initially in my case. When they left, I brought the thing down and mounted it where I wanted.

Wahala🤣

Why did you have to change it in your case?

Did the new location deliver stronger signal?

lilclin:
They can Mount it anywhere you want

Many thanks sir

Hello People of NL,

I am planning to place an order for the ODU by next week, but I am skeptical about its reliability as a result of many negative reviews.

In my compound, different locations give different speeds. Outside the gate give about 200mbps, while within the compound it drops to about 40mbps, and inside my flat it way less.

However, I discovered a spot behind by kitchen giving me the rate you see in the snapshot below.

I hope the engineers will be willing to mount the ODU behind my kitchen or do they have strict rules around that?


Thank you

michlins:
nothing for us living in Anambra

It can be painful. Just found out that the one I shared as seen in front of my house belongs to SABI Networks, and not MTN.

I spoke with someone who recently got connected to the infrastructure that I shared the image earlier. The person made me understand that it was Sabi Networks. Then I took my time to research them online and called their office for more info

Installation Cost = N60,000
Subscription rates:
20mbps = N17,500
25mbps = N25,000
30mbps = N30,000

They offer half the speed that MTN offers at same amount of N25,000. Plus the one-time installation fee of N60,000. Not so encouraging