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Ekehopp's Posts

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Business / Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by ekehopp: 12:24pm On Aug 02
Crvrider:
Good evening house. Please does anyone in here have uber's email address. I have been stuck here (see image below) for the past couple of weeks one. Please help

Complain thus:

1 Book an appointment on Driver app (Treated by Nigerian Branch)

or

2 Raise support ticket from driver app (Treated by HQ)
Help -> Sign up to drive -> Creating an account -> I cant create my account

or

3 Reach them via Twitter DM https://twitter.com/Uber_Support
(Treated by HQ)

2 Likes

Business / Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by ekehopp: 12:15pm On Aug 02
northbird:


I agree with u. and ekehopp. Most tyms your ratings dip immediately a rider dishes out 1 star.


I had an experience in surulere on Wednesday.

I had rejected like 4 or 5 short trips lready within surulere.. You know surulere n short trips.

Rider: I'm at so n so estate.
Me: OK, lmost at your end.

Trip was around 5km. Within me, I know dis kind of short trips will still end up ₦500. She said she was going to transfer, I told her ₦500 is too small for transfer, says she used up her cash. I just kept quiet.

Got to destination, trip ended ₦550. Called a guy to bring ₦500. Just told her to bring d 500 cos of d delay.

Got another ride to Maryland, 3rd party rider. Ended trip at Maryland. Rating dropped 0.05.

So, I knew it was d ₦500 rider dt did d damage..

N I have maintained d said rating for d previous two weeks without changing. B4 d incident.

So i find it incredible dt she was my 40th rider.

40 most recent trips please

1 Like

Autos / Re: (SOLD) Nissan Pathfinder 2005 @ 1.2m In Abuja by ekehopp: 12:07pm On Jul 30
nifton:

Hey bro, I want to dm you pls.
Can you kindly respond when you're free.
Thanks.
Done. Responded
Business / Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by ekehopp: 7:59am On Jul 30
If your ratings drop after a ride, then its low rating from that particular rider. For Bolt its last 40 abi 50 rides, so the good thing is that you can climb back up again by providing excellent service.

But for uber, see attached screen shot. Break down of rating is provided. But seems not all riders vote, because total trips for me is about double that amount. Also rating based on last 500

N/B. This na simple maths
28 X 5 = 140
4 X 1 = 4
140 + 4 = 144
144/29 = 4.9655, approximately 4.97 rounded up to 2 decimal places

So with the rating above and I'm then given 1 star by next rider, it becomes
144 + 1 = 145
145/30 = 4.83

See the drop from 4.97 to 4.83? Watch your ratings, provide excellent service.

Bigleaf1006:


You are not quite correct, your ratings variation isn't immediate, it's usually combination of several trips.

The % of ratings you get over 10 trips determine your ratings, abeg if you see your ratings drop immediately you drop one rider, Noh be that rider cos am o, nah your past sins catch you o

1 Like

Business / Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by ekehopp: 7:27am On Jul 29
Gentlelife50:

Sometimes when they need drivers they won't allow you set destinations and some zones are programmed in such a way that you can't set destination so the best thing is set destination elsewhere then drive to such areas

Uber processes to signup too much. In the end results to Bolt having more drivers, and Uber requests having longer pickup times.

They better change so they don't be "needing drivers" all the time

2 Likes

Business / Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by ekehopp: 7:21am On Jul 29
davit:
Guys in Uber Felicity0001, pope901 please what platform of Uber are you before you can do destination setting? Keep getting not possible message from Uber anytime I try to set.

I'm still on Uber Pro.
I just started uber barely 2 weeks ago (Uber Pro Blue, too) and I can do it. You're limited to twice a day sha
Business / Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by ekehopp: 1:38pm On Jul 25
Uhm, when drivers are asking for a price increase...

Hi Ekehopp,


Bolt’s mission is to provide the best earnings in town for drivers. We are considering launching Bolt Economy — a temporary and fully optional category with lower rates for passengers. You can opt in and out of Bolt Economy trips any time with no limits!


Lower prices can attract more riders which will translate into higher driver earnings. Bolt Economy will minimise the time you spend in between regular Bolt trips and maximise the money you make behind the wheel.


What do you think?


We want Bolt Economy to work the way you want it to. That’s why, before launching the temporary category, we need your feedback on how it should operate. Fill out the short survey below and help us make the right decision.


Click here for the Survey


Thanks for your help,


The Bolt team

1 Like

Business / Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by ekehopp: 4:42pm On Jul 23
ThuGnificenX:
Ehailing in Port Harcourt for now is stressless... Not a single security or money draining outfits on the road. No vio, no road safety, hardly any police or touts to harass you. The task force sef prefer to molest local taxi riders, they don't even know anything called ehailing grin grin grin

Y'all in Lagos have the balls of steel. I don't think I'll survive a day ehailing in lagos. I respect you guys alot... E go be
Like PH, like Abj

2 Likes

Business / Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by ekehopp: 8:29am On Jul 19
So, I’ve been on Bolt for about 4 weeks now, but Uber only recently activated me. So yesterday was my 2nd full day using both simultaneously. Kindly permit me share my initial observations. Please feel free to correct me if I’m wrong.

1 Uber riders are a class ahead of Bolt riders in terms of refinement, and they less likely to give you issues. Uber costs are generally like N200 more than Bolt, so every Tom, Dick and Harry patronizes Bolt, while only those well enough financially stick with Uber.

2 Uber trips are overwhelmingly card trips. Because of same reason in 1, thus giving you income assurance. While on Bolt the opposite occurs with cash trips, and you have to contend with change wahala and fake transfer risks.

3 When driving at night and considering 10pm curfew and security risks, Uber has the advantage in that their riders are very unlikely to be people of shady characters, thus giving you more peace of mind. While the advantage of Bolt is that you can see riders’ destination when requests come in, so you are better able to predict your movement by declining trips which take you far away from your comfort zone.

4 Bolt commission per trip is 20%, while Uber is 25%. But when I did the maths, to compare my first day earnings (Total Net earnings/Total Kilometers covered) I found that I was making N69.63 for every kilometer on Bolt, and N51.61 for every kilometer on Uber. But for yesterday’s work I made N59.29 for every kilometer on Bolt, while I got N 60.00 for every kilometer on Uber. This takes no cognizance of Total time spent however. So, the jury is still out on this.

5 As regards payment for wasted effort. On Uber you are entitled to cancellation fee, if you wait over 8 minutes after arriving pickup point without rider showing up. While on Bolt you get nothing when rider cancels after endless waiting upon arrival.

6 In terms of data, statistics and functionality, the Uber app is by far superior to the Bolt app. Even in terms of operational standards, Uber places more value on quality, and demands more effort from the point of registration all the way to performance standards as a driver.

7 Previously using Bolt alone in this partial lockdown pandemic, I sometimes had dry periods of up to an hour between orders. While using both Uber and Bolt simultaneously yesterday, my wait time for orders never exceeded 15 minutes. Thus, using both apps together is a no brainer if you want to maximize your productivity.

30 Likes 3 Shares

Business / Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by ekehopp: 6:44pm On Jul 17
invectives:
License gotten from Agents at the Secretariat..
I used my permanent driving license gotten from the FRSC/VIO. I suppose the temporary one can also be used.
That's what i can vouch for at the moment.
Business / Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by ekehopp: 4:43pm On Jul 17
invectives:
Hello Ekehopp Pls can someone use a Dagboed Driver license for this registration?? please kindly reply me,so I know next line of action...
What's dagboed please?

6 Likes

Business / Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by ekehopp: 10:57am On Jul 17
ekehopp:
Buying of driver account not necessary. Bolt are now onboarding new drivers. I was activated yesterday 25th.

1) Sign up here with driving licence and passport photo https://support.taxify.eu/hc/en-us/articles/360002711693-Becoming-a-Driver-in-Nigeria
2) Go for vehicle inspection. Cost is 2k
3) Do verification here https://bolt.youverify.co/#/ Cost is 1k

Then mail vehicle inspection report to
abuja-signup@bolt.eu and abuja@bolt.eu explaining all you have done so far.

They will confirm and send you quiz link. Pass the quiz and await activation within 24 hours.

Uber on the other hand are still not onboarding new drivers. But get everything done also, so once they resume you will be early enough in activation queue.
Finally came “positively full circle” today with my driver accounts.

Timeline below:

-24th May: Commenced online driver-partner registration on both Uber and Bolt. Vehicle inspection for both done a week later.
-24th June: Bolt activated my account
-17th July: Uber activated my account

As both offices are closed, had to follow up via email and Twitter for Bolt. And via Twitter and the Driver app (booking an in-person appointment; sending messages to support) for Uber.

Covid19 has been brutal. But i thank God for fortunate decisions I made earlier, and for the Ride-sharing industry.

The barriers are not erected!

4 Likes 2 Shares

Business / Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by ekehopp: 9:10am On Jul 16
eyinola:
Uche and his gang don block me for 24hrs grin grin grin

Senior men, I believe best practice for cancelled request are that each (you cancelled, you did not confirm, customer didn't show) should not exceed 20% abi?

Business / Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by ekehopp: 9:06am On Jul 14
Sorry about that, actually was a bait to get you to explain more, show evidence.
Contacted Uber yesterday and they have sent me the online course link.
Now awaiting account activation within the next 24 hours.
Gracias smiley
davit:
I dont do this. But for someone like you, I will. YOU ARE AN IDIOT saying someone yarns dust.

You definitely lack home training or you refused to be taught. Never come out to a public forum and abuse people.

FYI, I have been on ehailing biz for a while but never used Uber. I have always been on Bolt and indriver until Bolt yanked me off after the lockdown. Here is for us all to share experience and help others. And thats exactly what im interested in.

I registered with Uber this month. Check the attached screenshot.

Once again, never come to an open forum like this to abuse others. It is wrong.

2 Likes

Business / Re: If You Are Uber Partner In Abuja, Please Share Your Experience Here by ekehopp: 11:46pm On Jul 13
..
Business / Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by ekehopp: 6:12am On Jul 13
If you expect the next owner to buy new engine then I hope you mention that amongst your selling notes.

Because all this big grammar you are speaking, if you have no inch of integrity in you, you are nothing more than an educated fraudster.

Run something down, then sell it off as top condition. #SMH "Do to other as you'd want them to do unto you".

dru23:


Well the next owner will go and buy new engine .. In the past I educated people on basic car maintenance ,that car owners can easily do .. I preached about using the correct oil. And using coolant instead of water . Some took my advice and others continue using 20w50 engine instead of the manufacturer advice.. Some are paying for it now ....

And this is why am not a big fan of Nigerian used cars. We have a very poor maintenance culture .. Let me give u example, one of my cars on Uber was shorting oil. I took it to two mechanics .. Without checking the engine of the car , they automatically concluded that I should use thicker oil etc .. I disagree with them , so I now took it it to a third mechanic. And I advice the mechanic to open the engine cover. And we discover the coz of the leak was the engine seal was worn out .. The seal was changed and the problem was solved....

Unfortunately this is the reality of things. People that tend to sell their cars are doing so for a reason.. It is now up to the responsibility of the next buyer to due his/her due diligence.... You can only take a horse to the stream ,but you cant force it to drink water .. After reading my post now , some people will still continue using Mobil xhp 20w50 instead of 5w30 ....

7 Likes

Business / Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by ekehopp: 12:07am On Jul 13
And the unfortunate person that buys the car, how is he to resolve this problem inherited from original car owner?
dru23:


When I started doing uber, I had similar issues too . It was 03 camry .. It was using Mobil xhp. And eventually the engine was smoking too.. So I was Advice to sell the car before the smoke gets really noticeable ....

My personal advice is to sell the car .. Mobil xhp 20w50 has already damage the car .. Ringing the engine is waste of money ,because you don't know how long the ringing will last for ......sell the car before the smoke becomes too noticeable, and buyers will not want to buy

Some older cars like camry 03 can take oil abuse for certain period of time .. but modern cars or newer can't take such abuse.. Plz next time always use the correct engine oil at all times, it might seem expensive, but in reality it is cheaper than ringing or buying new engine ......

2 Likes

Business / Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by ekehopp: 10:45am On Jul 12
Ogbeni no dey yarn dust. Checking your profile and past post, shows you've been into ride share business since well before lockdown in March. You are not a new driver.
davit:
I activated my account with them this month using same booking system.
Autos / Re: (SOLD) Nissan Pathfinder 2005 @ 1.2m In Abuja by ekehopp: 9:47am On Jul 12
dx
Business / Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by ekehopp: 1:15am On Jul 12
davit:
By booking inspection on uber app, drivers onboarding is still taking place. Take note of that.
A lot of us have since done everything on Uber. Vehicle inspection inclusive. Plenty over a month now, yet no show. It's not happening bro. Except it earliest people that started reg before lockdown...circa March ending
Business / Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by ekehopp: 4:01pm On Jul 11
Simple solution for Bolt. Get more cars on the road. And allow drivers to cancel at will (no penalty) If pick up location more than 15 minutes away.
pope191:
I feel this is another way to reach out to Bolt, if they keep getting 20 of this per day or more, they will act right.

1 Like

Business / Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by ekehopp: 12:29pm On Jul 11
.,

1 Like

Autos / Re: (SOLD) Nissan Pathfinder 2005 @ 1.2m In Abuja by ekehopp: 4:57am On Jul 10
Uv
Business / Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by ekehopp: 10:49pm On Jul 09
Everyday we read tales of drivers lamenting about being blocked by Uber-Bolt. But do you know that Riders are also blocked too?!

So yesterday morning one of my first trips was to drop off an Olosho at home. The client ordered the ride and asked me to send my account details after trip. Decided to give him the benefit of the doubt and it backfired. Ogbeni was still giving excuses as at afternoon. In annoyance, I reported him to Bolt, and Bolt called him. They then asked me to confirm to them when he eventually pays. Still had to send a reminder to client before he eventually paid around 5pm. And I immediately confirmed same to Bolt.

Only for Dude to call me this evening pleading I send a reminder to Bolt, that his account has been blocked since yesterday. cheesy cheesy cheesy cheesy cheesy

5 Likes

Autos / Re: (SOLD) Nissan Pathfinder 2005 @ 1.2m In Abuja by ekehopp: 6:12am On Jul 09
Dy
Autos / Re: (SOLD) Nissan Pathfinder 2005 @ 1.2m In Abuja by ekehopp: 2:32pm On Jul 08
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Autos / Re: (SOLD) Nissan Pathfinder 2005 @ 1.2m In Abuja by ekehopp: 7:10am On Jul 07
Aj
Business / Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by ekehopp: 3:24pm On Jul 06
...
Autos / Re: (SOLD) Nissan Pathfinder 2005 @ 1.2m In Abuja by ekehopp: 6:18am On Jul 06
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Autos / Re: (SOLD) Nissan Pathfinder 2005 @ 1.2m In Abuja by ekehopp: 4:57pm On Jul 05
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Business / Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by ekehopp: 1:00pm On Jul 03
I changed all my shocks for 50k some days back. Camry 03 sha.
Hope I wasn't cheated?
blissbliss:
Good people,

How much is Corolla ‘03/04 shocks please?

Which is better? New or Tokunbo?

Thanks.
Business / Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by ekehopp: 10:25am On Jul 03
We just spoke man to man respectfully, and I begged him to deal. He promised to treat before end of the day. He explained the ride was booked for him, and the person who sent him was to pay, and they are presently having disagreements. Nevertheless he promised to sort you today. Exercise a little patience. Then. Thanks



kupsonrex:
Hello comrades....my experience on Monday this week was sad and disheartening, infact I went home for the day on just 2 trips.
I got my 2nd request for the day from Bera Estate @ Chevron destination Navy town, with so much excitement with the hope of suggesting for an offline trip.i got to the pick up point a guy came out holding nylon bag and he hopped at the back sit and he said oya let's go....I told him where sir? He said Navy town shocked shocked and I told him if we can do offline but instead he declined then my mood changes and in my mind no wahala...
Long and short we got to mile 2 with heavy traffic and flood...I was so scared that the car will drink water..we will be in the flood for good 30 minutes with no movement and this guy sat at the back with his two legs on the sit ...making silly calls.
Anyway, he got himself introduced as captain and showed me a picture of his posture with a gun that he served in the North.
Suddenly, he said this traffic is too much oooo..that he would like to come down and continue with bike that he is already running late, so he demanded that i ended the trip which showed us 3,600.
He demanded for my account number which I gave him....the next thing he said that his boy at home will do it that I should not worry, he sent the details to the so called boy...and after like 10 minutes he called the so called boy and he said the network is bad that he would continue trying.
Meanwhile, this captain said he will give me his number so that I can call him for a follow-up.
Low and below I allowed him to go and I was on that mile 2 for 3hrs and more. Then it occurred to me that I have not seen the alert and I even checked my account online nothing.... immediately I called him he said let me call the boy....after 20 minutes I called again....he said I will call you back that he wants to change his cloth..... shocked cool cool cool and I kept calling this line.....no response and the next thing was to block my line......then I now realize it is now done on me...I qickly call my friends to call the line...he pick and after hearing them he will block them ...till this moment nothing has been heard from him and I cannot access him anymore...my 3,600 gone.....Bolt have taken thier commission....
He claimed to be in Navy which I believe....below are his details
Name: Emmanuel Chibuike
Phone number: 08133901891
I am attaching details from Bolt
Please I need this our forum to call him to order and pay the services rendered.

4 Likes

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