₦airaland Forum

BizBloke: [color=#000033]Hi, Emekhar.

No worries. I think Gmail flagged it. For it not to happen again, you have to add our email addresses to your address book.

Thanks.[/color]

Ok, done.
I really have high hopes this time around will be hassle free.

BizBloke: [color=#000033]Hi, Emekhar.

I checked through the mail records. A mail was sent to you that the laptops will be picked from a Best Buy store on Monday; kindly check your spam.

Thanks.[/color]

Hello Bizbloke,
You were correct, for whatever reason the mail went to my spam.

BizBloke: [color=#000033]Hi, Emekhar.

Yes, it's still within the ETA. Specuit Cargo (USA) should have sent you an order confirmation mail. Kindly check.

Regards.[/color]

Yeah I got a mail saying payment has been confirmed but no info on whether it's been purchased or not.

Hello Bizbloke,
Any update for me?
Is my purchase still within the ETA?

Payment made

BizBloke: [color=#000033]
Hi, Emekhar.

Alright, no worries. Kindly take your time but keep the ETA in mind.

Thanks.[/color]

Good morning,
I'll pay into your account before 8:30 am.
Kindly confirm once you are notified.

Hello Bizbloke,
I wasn't able to complete the transfer to your account using the ATM. I'll do that first thing tomorrow morning.
I hope it won't be too late then.

BizBloke: [color=#000033]Hi, Emekhar.

I'm sorry but the Flat Rate can't be reduced. It's static.

You deposit N50,000 as advance. Yes, your request for refund has been cancelled.

Regards.[/color]

Hello Bizbloke,
I'm just seeing this now and it's a lil late.
Although I'm trying to do online banking right now.
Cheers

BizBloke: [color=#000033]

Hi, Emekhar.

Thanks for that.

Product Cost (2pcs): $599.98
Flat Rate (Laptop | 2pcs): $120
Tax (Laptop | 2pcs): $36

Sub-Total: $755.98
Discount: -$0.00

TOTAL: $755.98 (N127,000)

N127,000 - N67,360 = N59,640

P.S: The ETA by Best Buy is 24th July - 30th July. 30th July is dicey because all products will be sent to the shipper on this day. Specuit Cargo (USA) will be advised to go for Store Pickup.

Thanks.[/color]

I'm entitled to a discount o.
Please reduce the price to $90 since I'm ordering two at the same time from the same seller ando how much should I pay as advance?
Please I'll like the invoice to this laptop.
Due to this development I believe my request for refund should be canceled.
Cheers.

Hello Bizbloke,
Well explained and we'll understood.
Okay just give me a quote for the laptops as if they were ordered together.

Bear in mind that I have N67360 so it should be deducted and then it should be deducted from the total amount.
I have the money ready to pay for the second item.
I'll like to get the quotation before banks close.

Hello Bizbloke,
Reading through your thread and seeing everyone give positive feedbacks it makes me wonder why it was mine that chose to go wrong.
I read the mail you sent to me, only if you had sent such earlier stating the problems it encountered I wouldn't have been so worried.
I still have mixed feelings about using your US procurement team but I don't want to be disappointed again. But then 6 out of seven items I purchased from China and US got to me in good condition.
If I have to use this US procurement again, cause I plan to buy another laptop asap. I'm I guaranteed it would come in as scheduled or at least I'll be properly informed if there are delays.

But meanwhile here's a link below
I'll need two of this particular item. One will serve as a replacement for the Toshiba as they are of the same price. That's if you can guarantee me like I said above.

http://m.bestbuy.com/m/e/product/detail.jsp?skuId=6516006&pid=1219219383024&ev=product+view

.....

Hello Bizbloke, Happy Sunday.
I haven't heard from the support team as to the refund I asked for.
If I am to be refunded, will I be getting a 100% refund and how long will it take.
I have decided to procure from lagos.
Please reply asap.

.....

Tweetums: specuitcargo@planetmail.com
- 3:27 am
to tweetums100
You can on the alternative use
this account
account number:2056836345
bank:UBA
After the transfer just send me
a mail to my inbox with your
full name,item link and amount
deposited.thank you


... I got this email, is it from your?

Hello tweetums,
Notice there is no acc name,
And the email address isn't a known specuitcargo email address. Send the mail to spam.
@Bizbloke take note I also got some fishy mail sent to me.

BizBloke: [color=#000033][b]
Hi, Emekhar.
Good morning.

I'm glad you have. That's a good delivery on schedule. +5 to the Delivery Team.

I'll address your grievance the best way I can.

First off, thanks for holding us in such high esteem and you're right, we're not and won't be involved in any exploitation. Howbeit your grievance, we don't open packages because it creates much more problem in the long run, hence this can happen.

I'll have to go through several logs of data and I'll happily provide the link for you. However, I can't say same for the invoice (I assume you mean invoice from the website) because we have no log of invoices from the websites we purchase from.

I find #1-#9 quite surprising but I'll look into it today. In the interim, if you're sure of #1 and #2 specifically, that's enough reason to offer a replacement to you, not because we have Toshiba laptops on sale but because it didn't and doesn't match up with your specs. We'll resolve this with the website in which it was purchased from and you'll read from us by weekend.

I hope I was able to address this effectively.

Thanks.[/b][/color]

Hello Bizbloke,
Yes I am very sure of #1 and #2.
The owner has rejected it and I have sent the laptop back to lagos.
This laptop has killed my reputation, I believe this laptop was purchased from a Canadian site because it is a Canadian spec..The link I provided isn't a from a Canadian site as I am aware you don't procure from Canada..
Please get in touch with Mr Tochukwu as you are aware there was a mix up before I picked up this laptop.
I'm just in shock, but still strongly believe this will be resolved just like the bag was..
With regards to the response delay you talked about pls exclude my own responses from this as I have been very patient with the specuit team concerning this laptop.
To make your job easier this is the link I sent to you below.
http://m.bestbuy.com/m/e/product/detail.jsp?skuId=5546003&pid=1219137665391
The model of laptop in the link is toshiba satellite c55d-a5108
While the model of laptop I received is Toshiba Satellite c50d-a00r

Hello Bizbloke I need you to confirm the package I collected, before tomorrow morning iv have family traveling to lagos so they can drop it o

Hello Bizbloke,
I have received my packages in good condition.
Your delivery was just as promised by Mr Tochukwu.
Now unto my grievance, I had earlier promised to write a review about this purchase, not yet until I resolve this issue I have.
To my utmost surprise,
1, This laptop isn't the same laptop I asked for.
2. It doesn't have the same processor as the one I placed an order for. (amd E1 instead of Amd A6) n.b E1 is a cheap processor.
3. It's not brand new. N.B. I ordered for brand new.
4. It has scratches on it.
5. It has dents
6. It didn't come with all the nylon and manuals a brand new laptop comes with.
7. The laptop screen isn't covered in the usual white paper bag that prevents the screen from scratching.
8. The laptop didnt show any first time start up signs.
9. The laptop isn't the same model with the one I ordered.
Please before I go further,please send me the link forwarded to you for this laptop and the invoice which is very important.
Please get in touch with your US procurement team and resolve this.
I'm very positive that this also is a mistake cause I hold specuit cargo in such high esteem that I don't think that they would join in this business of exploitation.
Reply asap.

BizBloke: [color=#000033]Hi, Emekhar.

Your payment has been confirmed. Your Toshiba laptop will be dispatched in the next hour or 2.

Thanks.[/color]

Ok,
Along with the bags. Please confirm that the other two items that were purchased from USA together with the laptop are in your office, 360tech will pick them up.
Thanks in waiting to write a positive review about specuit once I get my packages.

BizBloke: [color=#000033]
Hi, Emekhar.

Sorry for the wait, I needed to verify everything before typing this. You're right! Balance: N9,200 + N7,160 = N16,360.

N.B: You have to pick the HP, too. It has stayed for very long in our office and I asked Delivery to waive all storage fee on it till last night.

Thanks.[/color]

Thank you very much Bizbloke,
I just spoke to 360tech he'll be in your office this afternoon or latest tomorrow morning for the HP meanwhile I want mine sent to owerri asap and I have already talked to Mr Tochukwu concerning that.
Pls confirm payment once u get it.

Hello Bizbloke, I'm at the bank now and waiting for your quotation. Please reply asap.

BizBloke: [color=#000033]
Hi, Emekhar.

You're welcome. The balance for the two laptops is N18,040. We paid tax and freight for the said laptop.

Thanks.[/color]

Hello, I just need the balance for the Toshiba. 360tech will pick up the other one.
I'm aware that there's tax n freight of $35 but cos the new laptop was $10 cheaper it means I owe $25 plus the balance of N5000.
Please reply asap so I can go to the bank.

Hold on, I just called Mr Tochukwu again n he said the Toshiba laptop in your office isn't mine. I'm confused right now.

Okay I'm grateful,
I'll pay the balance this morning.
Please the balance is N9200 as against N10700 which is what was sent to 360tech.
If you recall I had to replace the link for the laptop.
At that time the laptop was $299, while the former was $309.
I contacted Mr Tochukwu yesterday about delivery to owerri.

BizBloke: [color=#000033]Hi, Emekhar.

They are still on the matter.

Regards.[/color]

Hello Bizbloke,
There's a lil complication, Mr Tochukwu said all my items are ready for pick up including the laptop. Please clarify this

Hello Bizbloke,
Still on the matter, any show?

Hello Bizbloke, any update on the situation. The bags are ready for pick up, right?

Hello Bizbloke,
Happy Sunday to you.
Is there any update on the NAHCO issue.

BizBloke: [color=#000033][size=13pt]USA FREIGHT ARRIVAL | JULY 11TH[/size]
The USA Freight that left last week has arrived Lagos, Nigeria. But there's going to be delay with its clearance because NAHCO has been on halt for the past three days because of some issues with the Nigerian Customs Service. This is being resolved between NAHCO and the NCS as I write to you.

Thanks.[/color]

NoooooooooooooNooo oooooooooo
So Monday isn't possible anymore?

Hello Bizbloke,
Please how much will it cost to send all the remaining items to owerri.

BizBloke: [color=#000033][b]
Hi, Emekhar.

I've gone through the mails and that isn't the case. I suppose you mixed information of the previous laptop (HP) with this: Toshiba Satellite. This was corrected on June 24th and also, on a later date. In same vein, it was communicated to you about 2-3 times that the laptop left last week to arrive this week. The problem isn't with the info but with you and 360tech not communicating properly about both laptops. In view of this, I advise that one person handles all transactions; such way, there won't be diluted information because when information is passed from one to another, there is every tendency for dilution to occur and in the process, some parts of said message is lost.

As per your questions,
1) No.
2) ***
3) Today.
4) Monday or if the Delivery Team opens up the office tomorrow, then you can pick up tomorrow - but picking up tomorrow isn't guaranteed.

If you read through my posts here, my job requires that I relay pleasant and unpleasant info and that's what I do. In no way would I tell that a laptop is awaiting clearance and then, other products in same freight have been collected but one. It doesn't add up.

Thanks. We'll keep striving for better.

Regards.[/b][/color]

I get your point, n I have a point to.
Sure from next purchases 360tech n I will play different roles.he's in charge of transactions in lagos n environs (Although subject to change) and in charge of online transactions. He will also pick up items in times when there is a preferable alternative to tranex. While I'll be in charge of enquiries about items for owerri n environs.
Thanks for the quick reply tho. He'll be picking up items on Monday.

BizBloke: [color=#000033]
Hi, Emekhar.

As stated in the email sent to you, it will arrive in the evening.

Thanks.[/color]

Hello Bizbloke,
The mail sent to me wasn't specific. I'm really confused right now. I was told last week that it would come in last week Friday n I can pick up today or tomorrow. Now you are saying it will arrive this evening.
My questions are.
Is the laptop in Nigeria? If yes, when did it come in? If no, what is the delay?
When can I pick it up?
Please ur method of relaying info can and should be improved. I should be able to know where my parcel is if not in real time then as soon as there is news (good or bad) about it. That hasn't been the case on this laptop.
I'm saying this because most of the answers I got via mail esp about the laptop have been vague. I believe you are doing all you can to get it to me but in terms of communicating to me or my colleague about this laptop and the issues it's having has been poor..Often now I have to lie to my client because I don't even know the truth about it. Even if the news doesn't favor me please let me know. Although unlike the laptop I got very clear replies about the China. Shipment.
Add grease, I mean more grease to your elbow.