EMMANUELARASAN's Posts
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1. Obtain a Police Report (The "First Step") The bank’s hands are tied until a legal authority gets involved. Go to the nearest police station to the bank branch and file a complaint for theft by trickery. Explain that the bank has the suspect's identity and contact details but requires a formal police request to release them. Get a signed Police Report or a Court Order to compel the bank to provide the suspect's information. 2. Engage the Bank’s Internal Security/CSO Once you have the police report, don't just talk to the customer service desk. Ask to speak with the Branch Manager or the Chief Security Officer (CSO). Present the police report. Request that they place a "Post No Debit" (PND) or a temporary restriction on the man's account. While banks usually do this for financial fraud, some managers may be willing to restrict the account to "invite" the customer to the branch to resolve a "pending issue," at which point the police can be waiting. |
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