₦airaland Forum

Your response shows you are a staff who care less of your poor service delivery......I raised raised two complaints about your card issuance and your branch asking customers to make photocopies outside your branch premises and you believe that practice is cool? Well it's just a matter of time and we will all see what will become of your bank in the nearest future if bad staff attitudes continues..... And mind you, I have other two banks i operate with both my company's account and personal account and their services is far better of.
No wonder you are scared of losing your job cos you no quite well you can't cope out there. Most bankers have nothing upstairs, it's either you become a bus driver or venture into farming you know little or nothing about after your disengagement.

I got the shocker of my life at gtb Alagbaka, Akure yesterday morning. I was @ this branch to update my mobile alert number and also renew my expire atm card. I was asked to provide a valid means of ID which i flaunted, but to my surprise i was asked to go outside & make a photocopy before my mobile line update can be effected. And i was also told debit card issuance takes a week or more while other banks issue theirs instantly. I demanded to meet the dumb service manager, who did not alter a single word after I lodged my complaint to him-just wonder the bank's recruitment exercise process.
Thank God for Naija of today where customers have different choices of banks to port to , i quickly withdrawn all my money to the last kobo, leave and vouch never ever to enter any branch of GTB .