the delay was bad and i almost lost hope since is my first time with you but all the same i got my goods shipped to my location on Friday and i got what i expected thanks to Tugrow and am hoping to do more business with you. tugrow: Good morning to you all
I want you air out my displeasure to all complain here, lately in the month March and April, we have face some challenges ( custom issues, our location challenges) in shipping, which lead to delays of customers goods..
Please we have map out our strategies to overcome this, which first was we need to have office in a place that is close to Airport, which we have gotten an office in ikeja, operation to kick start next week, while our alaba office will be a secondary office,
As per delay in response, so sorry some of the customers representative left seat, because of the challenge to work the new office at Ikeja, we are left with few customers rep now that why you face delay in response, as per the central whatsapp 081825810.. 68, has over 500 messages to reply.... We are still replying
We will receive many goods this today, and we will dispatch Monday and Tuesday, please I plead with you all be patient with us a bit, you will receive your goods all,
We are not taking new order for now because we want to sort this all,we will start talking new order when we have to start full operation in ikeja office.. remember we have been on this since 2017, no one has lost money with us before , and no one will loss money with us, we have serious working on it.. Thanks if your goods has overdue delivery time and is still pending, chat me by Wednesday
Thanks for understanding |