₦airaland Forum

Are you serious? I'm talking about missing out on trading for the best part of friday and all of monday!!! I'm sure we all agree that in this day and age of internet fraud and the advent of yahoo-yahoo boys, we all have to be careful. They may have gotten your services up in record time Layi, but first impression counts.

I actually wanted to get a card from them but after the bruhaha with my friend, I decided against it. Service delivery cannot be over emphasized. If they had been in touch with my friend on friday with an explanation, it would not have come to this.

When he called them on monday, he was told that his card might not be ready and that he needs to check his mail on tuesday. Now, tell me if that is suspect or not. Anyways he has since recieved his money back with no hassles and no explanations as to what really happenedl!!!!!!

concerning me coming into the biz world layi, I am in it already! 4 years deep as it is. All i'm saying is this. If services required are not going to be available as at when due, it would not hurt to let your customers know that. It should be a golden rule, if it isn't already.

No hard feelings to GTN, if they are as good as you say Layi, a good customer support, otherwise known as hand-holding, will go a long way in making customers happy. you are. Imagine how many others are not.

gtn is suspect!!!!! a friend paid last tuesday and was told it would be ready last friday. today is monday 14th and he hasn't gotten it yet. we need credible card vendors in this country.

Gorrilaz72