Hello!
We would like to clarify the way all bets are verified. All bets are settled once the game results are published by the official match source. As soon as the official results are announced, the bet will be calculated by our specialists. The period may vary for different sports, but most often it is from 5 to 72 hours. We analyze the rules and instructions for calculating bets exclusively on official websites. If we have doubts about the correctness of the calculation, we consult sources and carry out verification. If discrepancies are identified, we create a support request to check errors with the participation of official data sources.

It is difficult to consider your particular situation now, since it was a long time ago. But if a request was submitted to check the rate and you received a response, then we can be sure that the check was carried out in accordance with the regulations.
Of course, it is a great pity that in that particular situation the bet was not successful.

We are trying to improve the technical analysis of bets so that the results shown are always accurate.

Best regards,
1xBet Team

Fireboy02:
Those idiots did dat to me too, my game won, I checked on livescore too, they refunded my bet, but they moment I lost a game there was no refund

Dear customer,

We sincerely regret that you have formed an impression of our company as fraudulent. However, you have not provided any specific arguments as to why you consider our company to be involved in fraudulent activities.

We want to emphasize that 1xBet is a public company operating since 2007, and we take pride in serving millions of players daily worldwide. Our company is licensed and operates in accordance with all rules and regulations.

It is crucial to note that gambling should be viewed as a form of entertainment rather than a means of earning money. Our collaboration with reputable software providers and thorough verification of each slot and table in the online casino are part of our quality standards. Our goal is to provide users with an engaging entertainment experience in a safe and fair gaming environment.

Regarding your claim of fraud, we would like to highlight that we have an account verification process in place to prevent fraudulent activities. This process is required in accordance with licensing standards and helps prevent fraud. We urge all our users to undergo verification to ensure the security of their accounts.

If you have encountered any difficulties and have specific data related to your experience on our platform, we kindly request you to contact our technical support directly. Our security team will thoroughly investigate your situation, and we will strive to assist you and provide a response. We aim to help resolve any difficulties that may have arisen.

Best regards,
1xBet Team"

Penguinvinb:
No reply on ur scam post for 2 years.

Dear customer,

It is very important to follow the bookmaker's rules, including the maximum withdrawal amount. Withdrawals are also possible in the same way as the deposit was made. withdrawal of funds becomes possible only after you have placed bets of at least your initial deposit with odds of at least 1.1 in the case of sports bets, or bet the entire deposit amount in the case of a casino.

If you receive a request to verify your account, we ask you to carefully read and follow the instructions provided by our Security Team. When performing verification, it is important to consider the following basic rules: we only accept photographs of original documents, copies and scans are not accepted; images must be clear and unedited, with readable text; The file size must be at least 1 MB (compressed photos will not be accepted).

We have hundreds of thousands of clients and pay out winnings. But there are situations when players try to cheat using schemes prohibited by the rules of the bookmaker, such situations are checked separately and if the player really cheated, then measures are taken. Read the rules and play honestly for your own pleasure.

All these measures are put in place to prevent other people from attempting to cheat and not intentionally transferring ownership of the account.

Best regards,
1xbet team

Unityp:

Just type on your Google search '1xbet scam' and see results for yourself. Also try 'bet9ja scam' and 'betano scam' and compare all results.I don't need to say more..

Hello! Yes, all companies have technical difficulties and this causes bad reviews. In addition, we control that there are no fraudulent transactions on the part of players. And if such an account is detected, the account may be blocked if the rules are violated, such as multi-account.

But keep in mind that 1xbet is an international and much larger company than the companies you named, so there will be more people who will face difficulties in percentage terms. But this also means that there are many more satisfied customers.

Sincerely,
1xbet team

Delaw135:

Pls can u help me recover my deactivated account on 1xbet, I requested for the deactivation of the acc when I want to have a break from betting but when I'm now ready to bet I can't open the acc again

Hello! Yes, you should contact block@1xbet-team.com, providing documents, the account number you want to restore, and if you deactivated your account due to gambling addiction, then you also need a doctor’s certificate that you no longer have problems with addiction, and if for another reason, you can do it without a certificate, but they will tell you if anything else is needed

1xbet team

Unityp:

1xbet agents,commenting with different monikers.They are desperately looking for customers because other new and very honest bookies like betano has taken over the market.Una never see anything. Gradually all these fraudulent bookies like parimatch.ng, peripasa,22bet and the rest will fold up and leave Nigeria market..

Hello!
I don’t understand why you think that our company does not have satisfied customers who cannot write a positive review. Tens of thousands of players play with us every day, moreover, all over the world. If they had problems, there would be a lot more bad reviews. But no, it’s clear that those who tried to cheat, violated the bookmaker’s rules, wrote, and this was discovered and the account was booked. At the same time, even in this case, we return the amount of the player’s deposit.

Just don’t break the rules, play honestly and you will be among the satisfied customers of our company.

Sincerely,
1xbet team

OllieBearman:
I don't know why a lot of people are having problems with 1xbet. Maybe I'm a very lucky person, but I really haven't had any problems with either the sports betting processes or withdrawals so far. Everything works as it should, and if there are problems, which are most often not on the part of 1xbet.

Thank you! We are very pleased that you noticed our work! We try to help customers and respond promptly. If you have any questions, be sure to write to us via our official email or chat in the app. Have a nice day!

Sincerely,
1xbet team

ARISHEM:

Blah! Blah! Blah! Maybe you just jumped to conclusions and you did not read the thread. Tell your oga to pay his customer his outstanding balance and keep your yeye story to yourself.

Hello!
We read, and moreover, answered here on the forum in this thread. The most common mistake is when people do not read the rules of the Bookmaker's office or, moreover, try to use fraudulent schemes to ensure a 100% winning using a multi-account. This is prohibited by the rules. If this is detected, the person will be fully refunded his deposit amount, excluding the winnings. But the account is blocked and the person can no longer play.
As a result, the person begins to prove that the company does not pay.

All that is required is to honestly follow the Bookmaker’s rules, enjoy the game and excitement, and in this case all winnings are paid to the player. Please read and do not break the rules.

If you encounter a difficulty, write to the mail: complaints@1xpartner.com indicating your ID and what the problem is. We will review your situation and try to help promptly.

Sincerely,
1xbet team

ARISHEM:
They like to collect money. But they don't want to pay

We sincerely regret that you have formed an impression of our company as fraudulent which doesn't pay. However, you have not provided any specific arguments as to why you consider our company to be involved in fraudulent activities.
We want to emphasize that 1xBet is a public company operating since 2007, and we take pride in serving millions of players daily worldwide. Our company is licensed and operates in accordance with all rules and regulations. And thousands players confirmed that get their money.

Sincerely
1xbet team

Marango123879:
If I were to choose an online casino, I'd prefer 1xbet at least, because it is a bookmaker that has been in demand for many years. Actually, and I choose this platform for many years in a row. Some malfunctions for 5 years definitely occurred, but as a rule support promptly helped to solve them. But there were no problems with the withdrawal of funds.

Your approach to choosing an online casino is justified and logical. 1xbet, as a long-established and popular bookmaker, has earned your trust over the years.

Of course, no service is without some problems over time. However, prompt support that quickly resolves emerging issues and problems is an important plus and evidence of the high level of service from 1xbet.

Thank you for your detailed review of your experience playing at 1xbet!

Dado8569:
To feel trust in the platform on which you play gambling or bet on sports is very important, otherwise you will not get any pleasure from the gaming process. Perhaps my opinion is more than subjective, but so far I haven't found a better 1xbet, although I've tried many different bookmakers in recent years. At least the absence of serious problems and prompt technical support are the reasons for choosing it.

Yes, trust is very important! Ultimately, confidence in the reliability and security of the platform is a fundamental aspect for the player.
Your review of 1xbet may be useful information for other players who are looking for a reliable platform for their gambling entertainment. Thank you for your feedback and for sharing your impressions of your experience playing on this platform!

mikeandersoon:
Experiencing difficulty withdrawing funds from 1xbet can be frustrating for users, especially if they've won money through their slot machine game endeavors. It's essential to contact customer support promptly to resolve any issues and ensure a smooth withdrawal process. Slot machine game development companies must prioritize seamless integration with betting platforms to maintain user satisfaction and trust.

Yes, you are right, it is incredibly important for flawless operation to have a withdrawal system that works seamlessly for our users, and we are doing everything possible to ensure their convenience and reliability in this process. Our customer support service is always ready to help resolve any questions or difficulties that may arise. Thank you for your feedback, it is very important to us.

1xbet team

Pepperdemisback:

His ass lickers will soon tag you broke ass and hater. They claim Bobrisky is turning their children to crossdressers but nobody is accusing Davido [1xbet ambassador promoting betting] of turning their children to Gamblers, Online bettors and nuisance. When bettors lose their money and commit suicide, nobody ever tags Davido. They are blaming the Government instead.

Hello!

We do not allow children to gamble. This is prohibited by the rules. If someone breaks the rules, such situations are dealt with separately, as we do not want anyone to discredit our reputation. We are a licensed bookmaker company. If you encounter any difficulty, please write to us directly by email: complaints@1xpartner.com, we will look into your situation.

Sincerely,
1xbet team

Sapeleboy911:
That is one of the risks of using a Curacao licensed / 1xbet clone bookie. They are very good at applying DDD(Delay, Do not inform, Discourage) strategies on customers.


If you need peace of mind use reputable naija bookies like bet9ja, merrybet, betkings, sportybet, and nairabet. Those 1xbet like bookies springing up on weekly basis are crooks. As for me if him no bet bet365 I no do.

Hello! Thousands of players around the world play with us. And players deposit and withdraw money without any problems. Yes, it happens that people sometimes encounter certain technical difficulties, but we try to resolve such issues as quickly as possible.
If you encounter such a difficulty, please write to us by email: complaints@1xpartner.com and we will try to resolve your issue.

Sincerely,
1xBet Team

Longneck:
Please can anyone help me with ₦100


427670183 1xbet


Thanks

Hello! If you encounter any difficulty on 1xbet and need technical support, write to complaints@1xpartner.com
We will be happy to help solve technical problems.

Sincerely,
1xbet team

Pepperdemisback:

So, why is nobody dragging Davido for turning our children to gamblers and online bettors?
Is Davido not ambassador of 1xbet? Have people not committed suicide for losing money to betting? Did you see people sleeping on the floor in bet shops as shown by Seun Kuti?
Nigerians are hypocritical!

We recommend a balanced attitude towards gambling. Our goal is to offer people a way of relaxation and excitement, but not a way to earn money. Therefore, it is important to use free money, and not use the last money for living.
Use it wisely, it's smart.

Punter7728:

People still use 1xbet? Upon all their adverts everywhere they still didn't have customers because of their cheats, or have you seen sportybet paying celebrities for advets? Scam bookmaker

Hello! Thousands of players around the world play with us. And players deposit and withdraw money without any problems. Yes, it happens that people sometimes encounter certain technical difficulties, but we try to resolve such issues as quickly as possible.
If you encounter such a difficulty, please write to us by email: complaints@1xpartner.com and we will try to resolve your issue.

Sincerely,
1xBet Team

chigo5:
i tried enabling it its not working n now sms is not working too, e b 1xbet no wan make i withdraw na untill i bet lose then sms go start dey work

Hello!

If you do not receive an SMS for entry or withdrawal, we recommend clearing your cookie cache, making a second request, and if within 15-20 minutes the SMS does not arrive, then order a call back on the website. Support will call you back and dictate a code after verifying your identity.
Also use these recommendations: Check your spam folder and reboot your device / check the available SMS memory to receive new SMS / make sure SMS delivery is not blocked by third-party software (for example, antivirus).
Also try inserting the SIM card into another device and repeat the withdrawal request.

1xbet Team

riverbird:
They can never block me cos I will keep on coming with new id, I might even be using family members id

Hello!

We would like to emphasize that multiple accounts are prohibited and in this case you may be blocked.

We kindly ask you not to violate the rules of Bookmakers if you don’t want to have problems with account verification.

Sincerely,
1xbet team

larride:


Zero regulation here.

Theres a thread I saw on Twitter last year or so about a guy that won 100m on 1xbet. The bookie voided his winnings, said the ticket was accepted in error by their operator and close down the guy account.

1xbet is a scam trended on Twitter during that period. What did National Lottery Commission do? NOTHING.

Just grease some palms here and there and you can almost get away with anything here in Nigeria.

Hello! We understand your worries, especially when you hear cases where winnings were not paid out. 1xbet operates under a license and is verified by the relevant authorities. Therefore, our company cannot be called fraudulent, since we operate within the legal framework.

We have hundreds of thousands of clients and pay out winnings. But there are situations when players try to cheat using schemes prohibited by the rules of the bookmaker, such situations are checked separately and if the player really cheated, then measures are taken. Read the rules and play honestly for your own pleasure.

Our task is to provide the most convenient platform for relaxation, games and excitement.

Have a good day!
1xbet team

If SMS does not arrive for a long time, then order a call back on the website or in the application. Our specialists will contact you by phone and, after verifying your identity, dictate a code. We also recommend the following actions:
Check your spam folder and reboot your device / check available SMS memory to receive new SMS / make sure SMS delivery is not blocked by third party software (e.g. antivirus).
Also try inserting the SIM card into another device and repeat the withdrawal request.

Sincerely,
1xbet team

Good afternoon!

I would like to emphasize the importance of the verification procedure to ensure the security of your account and protection from possible access by third parties.

If you receive a request to verify your account, we ask you to carefully read and follow the instructions provided by our Security Team. When performing verification, it is important to consider the following basic rules: we only accept photographs of original documents, copies and scans are not accepted; images must be clear and unedited, with readable text; The file size must be at least 1 MB (compressed photos will not be accepted).

After successfully completing the verification process, you can continue to use your account and enjoy the gameplay.

We thank you for using our platform and are ready to provide support in any matter.

Sincerely,
1xbet team

We would like to remind you of the important provisions of our rules regarding the process of withdrawing funds from our bookmaker. According to our rules, amounts can only be withdrawn using the method you used to fund your account. If you have used multiple methods to top up, we give preference to the one you used most frequently. This warning is intended to ensure the security of your account and prevent the possibility of withdrawals to third-party wallets.

If for any reason you want to use a different withdrawal method, for example due to loss of access to the previous method, you will need to top up your account with any amount through the new method and place bets of at least your initial deposit with odds of at least 1.1 . After this, we ask you to contact us by email at security-en@1xbet-team.com to confirm the use of the new withdrawal method.

We make every effort to ensure the safety and confidence of our clients, and are ready to provide the necessary assistance in this process.

Sincerely,
1xbet team

Dear Customer,

We would like to remind you of our bookmaker's important rules regarding withdrawals. According to our regulations, funds can only be withdrawn using the method by which the original deposits were made. If you have used multiple deposit methods, we give preference to the one you used to top up your account most often. This is a security measure to prevent unauthorized access to your account and avoid withdrawals to third-party wallets.

If for some reason you want to use a new withdrawal method, for example, due to loss of access to the previous method, you need to top up your account with any amount through the new method and place bets for an amount not less than your deposit with a coefficient of at least 1.1. After this, please contact security-en@1xbet-team.com to confirm your new withdrawal account.

We are committed to ensuring the safety and security of our customers and are here to provide you with the support you need in this process.

Sincerely,
1xbet team

Dear Customer,

I would like to remind you of an important condition for withdrawing funds. In accordance with our rules, withdrawal of funds becomes possible only after you have placed bets of at least your initial deposit with odds of at least 1.1 in the case of sports bets, or bet the entire deposit amount in the case of a casino.

If you have any questions or need to clarify how much is left to put down, do not hesitate to contact our support team. We are always ready to help you deal with this issue and provide the necessary information.

Sincerely,
1xbet team

Dear Customer,

It is very important to follow the rules of bookmakers.
Firstly, this is a guarantee of fair play for all our users. Secondly, if a person uses a 100% winning strategy, this means that most likely the player is trying to use various cheating schemes, for example using a multi-account, when different bets are made on different accounts, among which one of them will definitely be winning. This violates the rules of bookmakers. Each player can have only 1 account.

Our goal is to provide a safe and secure gaming environment for every player where they can enjoy the game and excitement, but not consider it a money making platform.

If you have any additional questions or require further support, please do not hesitate to contact our support team. We are always happy to help you with any questions.

We thank you for your understanding and cooperation.

Sincerely,
1xbet team

Hello!

The withdrawal and verification rules are very important.
The maximum withdrawal amount and linking the withdrawal method to the deposit method are integral measures to help prevent potential cases of fraud and protect the interests of our customers.

We also want to emphasize that these rules serve as important protections against accidental or unintentional transfer of ownership of your account to third parties. Our goal is to provide a safe and secure gaming environment for every player where they can enjoy the excitement without worrying about possible risks.

I really hope this situation has been resolved.
If you have any additional questions or require further support, please do not hesitate to contact our support team. We are always happy to help you with any questions.

We thank you for your understanding and cooperation.

Sincerely,
1xbet team