Rhuth:

1. Does that mean the pay arena payment never went through you just had to repay on netpost?
2. Did you repay immediately?
3. Did you contact them first and was advised to repay?
4. How soon were you refunded?
5. What's the NIS twitter page? I'm seeing several parody accounts
Thank you

I do hope you have contacted your bank first to log a dispense error debit query to the receiver of funds.

1. What I suspected must have happened was that the payment went through but Payarena was unable to generate the required codes and receipt to prove successful payment. I was not debited instantly (since the transaction was not initiated on a working day) but on checking my mobile app i noticed that the said amount had been deducted from my available balance.
2. I repaid right after. Hoping that they won’t deduct the money twice. This time i used NetPost pay. The transaction was successful and I received a debit from them. I was also debited by Payarena the next working day.
3. No I didn’t. I just needed the application to go through so I could go for registration/capturing.
4. Around 2-3wks.
5. I think that has been answered already.

After i had bombarded NIS HQ with several calls and mails i was advised to mail uukuso@newworkssolution.com and he was quite helpful and reassured me of reimbursement. It will be good to note that Payarena denied ever receiving those funds on all counts. So I advise everyone not to use their merchant for future DIY

Rhuth:


Please I need help urgently
I'm paying with Pay Arena and the website is stuck. I've been debited and nothing is coming up
I tried refreshing the page and it's taking me to make another payment.

What do I do please

I had this issue too during my application online. Payarena debited me after their site had issue and i ended up repaying through NetPost pay. Contact Payarena and NIS on Twitter and I suggest you mail them both too. NIS have a refund policy if dual payment is made on a single application

calculator123:


Oga Kola, you quoted me and you said nothing, hope all is well Sha.

Lol all is ooo

I just made payment today

Is it compulsory to fill Part 2 in guarantor form

calculator123:
So I was at NIS Ikoyi office today for fresh passport enrollment. I received a text message and an email from them since Monday to go for the enrollment but my interview was slated for tommorow being Friday.

I got there around 7:35 AM pretty early, I saw crowd just at the entrance. I walked up to an immigration officer wanting to know the opening time and where I can get the guarantor's form notarized. He told me they resume by 8 but the notary office is somewhere in IGBOSERE. I just smiled, thanked him, logged on to NL reading with the speed of light because I remember reading a comment that said we could get the the form notarized in the passport office. I found the comment and my conviction became stronger.

Lesson 1: not every immigration officer know what goes on in their office. Some are practically clueless.

As at 7:50 AM, I was having chitchat with one those touts at the gate and I asked him if he knew where the notary office was located. He looked at me obviously confused and asked who was running the process for me. I said I am doing it myself, do you have a problem with that? He looked angered and went into a 3 minutes "shalaye" of how you need someone who knows someone to run the parole for you and that if you do it yourself, your passport wouldn't be process and even if it gets processed, it would be lost in transit (whatever that means). I smiled baded him farewell and returned in time to listen to the officer calling out the number for those who were for the passport collection. The time was 7:57AM.

Lesson 2: whatever you do, ensure to do your due diligence because people are willing to pounce on your ignorance all for material gain.

After calling different actions from national ID enrollment, passport collection, I didn't hear fresh passport application. I walked up to one of the officers to ask, he said I would have to wait oh. So I chilled while observing everything happening around me. The level of "man-know-man" that goes on in our public offices can't be described but best experienced. At exactly 8:20 AM I didn't hear anything from them, with anger in my bones, I walked to one of the officers, showed him the SMS I got and he was apologetic about delaying me since. He quickly fixed me into one of the lines, got my temperature checked and I was inside. Knowing I hadn't notarized my form, I asked for directions and located the place but unfortunately, it was closed (this was what prompted my initial comment above). In the process of waiting, I saw a guy who came for the same purpose holding a white file with "32 page passport" boldly written on it with a marker. I asked where he got that file from and he said SERVICOM. I moved swiftly to SERVICOM, greeted the officer on duty and told him why I was there. He gave me a form, 4 pages to make photocopy. I went outside the office and did the photocopy for #50 per page. Went back in, filled the form accordingly and returned to the female officer he directed me to. She helped arrange the file and when she noticed I hadn't notarized the form, I quickly told her the office was locked. She picked her phone, made a call and told me the man in question is available and I that I should go ASAP before the queue becomes long. I went there, met a small crowd but with confidence, went to the front of the queue and said I was from officer **** since I had memorized her name from the name tag. I was attended to quickly (paid #500 for this service) and returned the notarized form to her, she took her time to arrange the documents and gave me a brown file (picture attached). She then told me to go to a office opposite hers and give to the officer on duty and I should always ask the next step after each officer had looked through the file (she was nice and very professional). Did as she as said and the woman pointed me towards the LONG ROOM. From one pit hole to another, I submitted and collected the file after certain things had been looked at. Just at the end of the LONG ROOM, the woman on duty asked me why I was processing it myself and not using an officer which happens to be the norm. I told her I love to do things myself . She smiled and returned my file to me. Knowing that was the last stage before the computer enrollment, I asked her if it was possible to get captured today. She said YES if I can find her something. I smiled and respectfully told her that I wouldn't because I was cash strapped. Looking at her name tag, I knew she came from my state and I used that as a way to get her talking after all (where am I rushing to?). We chitchatted about some random things before she asked if I was still interested in capturing today. A big YES, she then handed me over to one officer Y**** who ensured the capturing was done without those officers slotting their candidates in my front. At the end of the capturing, I was given a collection slip (picture attached) to check back in 2 weeks time. The officer who did the capturing was professional in his dealings and was nice in explaining somethings to me. I returned the file to SERVICOM.

Lesson 3: learn to find a point of connection with someone, it could open doors and make a seemly impossible task easy.

For the documents required for this process, please look at the picture attached.

I left there exactly 9:45 AM. Total time spent, 1 hour 45 minutes 33 seconds (don't ask me how I knew the seconds part). It was easy and straight forward, and I couldn't see the wisdom in paying more to a certain officer when you can actually do the whole process from start to finish yourself.

Online payment = #25,000
Bank charges = #1,000
Notary fee = #500
Photocopy = #200

Total amount spent = #26,700

That's it guys. I got value from this thread and this is me giving returning the value. Anyone who wants help on how to run the fresh passport application (IKOYI office only) can send an email to me (check my signature). I would be glad to help.


A big shout-out to SaintAY for answering my questions, you are the real MVP.

DO IT YOURSELF, MAKE NIGERIA GREAT AGAIN!

Cc Olalekank, UserReturn4321

*

Very useful thanks

45k

40k for the lappy 10 for the phone deal?

60k lets deal

I am interested

tuk2wole@gmail.com

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Kolawole
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