Steps to make third party claim.

Please kindly note, the claim request is not for insured but for third party involved, the third party insurance is just to protect the owner of an unplanned expense.

All settlement would be paid to the third party involved. I.e the person your vehicle mistakenly damage their property and not necessarily limited to cars but to other properties too.

Step1,

This must be done at the spot of the accident.
Take pictures from every possible angle capturing the incident and make sure the vehicle registration number of vehicles involved are captured.

Step 2,

Go to the nearest mechanic workshop or better still, quickly get your most frequently visit mechanic workshop personnel to give you an estimate reasonable enough that if you are to pay for it yourself you will be satisfied with such quote.

Step 3,

Some insurance company make it mandatory for you to get a police report of the incident while some insurance might not require it if the quote is less than 300,000.
Well to avoid back and forth a police report will be ok to present.

Step 4,

Go to the insurance company or connect with your insurance agent/broker to a claim request form.

Step 5,

Fill your claim request form, present it along with the pictures evidence of the incident, along with your repair estimate from the mechanic workshop, and the police report.
Submit all to the insurance company directly or through your agent/ broker, then follow up after 48hrs.

Maximum period for third party claim settlement should not be more than 3 weeks.

Leadway assurance that I know can settle third party claim not more than 300k with in 24hrs to 72hrs, above 300k might take 5 working days, in complicated cases that involves further investigation of the claim request might take 3 weeks.