₦airaland Forum

Craigbrown4076:
I had a terrible experience with Metrobox.

I paid for an item on the 18th of October, which I didn't receive until the 18th of December where I was forced to request for a refund which he oblidged to.

Within the two months of fruitless waiting, I was getting one excuse upon another from Metrobox. It was so bad that he would lie in order to pacify me. I just gave him the benefit of doubt and remained patient with him.

Honestly speaking, if it were some other person, they would have thought that they had been scammed by metrobox due to their poor customer relationship. Mind you, I'm not talking down on them, rather I'm just objectively sharing my terrible experience with them.

Metrobox promised I would receive my item within 7-10 working days, but I had to wait until the 60th before I asked for a refund . I wasn't even given a proper explanation as to what happened to item I paid for.

Using them again would be out of question because I was totally disappointed and dissatisfied with their "service".

Metroxchange:
Good Day Hood.

We're always available to take your orders

Kindly send us a message through our signature for your order requests, inquiries and clarifications.

MetroBox got you covered.


https:///2348025555343

Metroxchange:
Good Day Hood.

We're always available to take your orders

Kindly send us a message through our signature for your order requests, inquiries and clarifications.

MetroBox got you covered


https:///2348025555343

Metroxchange:
Kindly join and grow the MetroBox family by following us on our social media platforms

Twitter : Metrobox_ng
Instagram : Metrobox_ng

Check out our website : Metrobox.com.ng

Continue to help spread the gospel of MetroBox Nigeria by liking, retweeting, commenting and tagging friends and fam to know the good news about us.

We're heavily banking on your love and support

Always remember... MetroBox got you covered


https:///2348025555343

lafuria1:
https://www.amazon.com/Sony-WH-1000XM4-Canceling-Headphones-phone-call/dp/B08MVGF24M/ref=pd_rhf_se_p_img_4?_encoding=UTF8&refRID=YEFDJE46Y3TRDYXEBPWB&th=1

help me with total quote

Metroxchange:
Good Day Hood.

We're always available to take your orders

Kindly send us a message through our signature for your order requests, inquiries and clarifications.

MetroBox got you covered


https:///2348025555343

Metroxchange:
So when it comes to virtually shopping on foreign online stores, there are various concerns that bothers on the mind of the average shopper in terms of payment, duration and what can be possibly shipped.

Well, according to our services and operations, we've answered the basic questions that could possible tick in your mind, below are six (6) frequently asked questions.


Frequently Asked Questions (FAQs) with MetroBox Nigeria


What is your current rate?

A : ₦380/$ for eBay


Does the order total cover up for shipping to Nigeria and logistics within?

A : No, there's a shipping charge of $5 - $6.5/lbs depending on the item and $20 for phones and an extra fee to dispatch item to your location in Nigeria which is dependent on location.


How long does it take to ship an item from USA to Nigeria?

A : Shipping durations at times varies due to some factors. However in most of the cases it takes 2 work weeks/10 working days


Can you help ship to my USA address?

A: Yes, however, some essential credentials are needed for to you to present for verification and record purposes :
i. The store you are buying from
ii. Receipt or invoice
iii. proof of payment
iv. Valid ID bearing same with name given and
v. Original residential address


Do you ship all kinds of items?

A : All legal items that can come into Nigeria


Do you offer warranties?

A : No, we only serve as the route in which you can get items from sellers from foreign online stores.


It'll be nice you know we also pay due attention to handling and security of your items and we go to lengths to assure that your item gets to you safely


Still have some questions popping in your mind?

Let's hear them, kindly quote us or drop a post on the thread, we'll be glad to give a response. For extensive and clarified responses, do reach our customer service on WhatsApp https:///2348025555343


MetroBox got you covered as always!


Do have a wonderful time

Metroxchange:
Welcome to MetroBox

Your number 1. Fast, Reliable, Secure and Cost Conscious online ordering company.

We help make orders on foreign ecommerce marketplaces and ship directly to your location in Nigeria, even possibly your doorstep, from

Fashion outfits,
Groceries,
Electronics,
Gadgets (phones, laptops, wearable gears),
Cosmetics/Skin Care products
And what else you could possibly think about

Our rates are


EBAY
@ ₦390/$ for orders below $800
@ ₦440/$ for orders above $800




We ship within 7 - 15 working days from any of these stores down to Nigeria.

We are registered with the CAC with ref : 3090495

We have been in the business of satisfying our customers by standing by our words of being your number 1. Fast, Reliable, Secure and Cost Conscious online ordering company.

Hit us up with your orders today https:///2348025555343

Visit us at Metrobox.com.ng

And follow us on

Twitter @metrobox_ng
Instagram @Metrobox_ng

Metroxchange:
Good Day Hood.

We're always available to take your orders

Kindly send us a message through our signature for your order requests, inquiries and clarifications.

MetroBox got you covered


https:///2348025555343

Metroxchange:
Kindly join and grow the MetroBox family by following us on our social media platforms

Twitter : Metrobox_ng
Instagram : Metrobox_ng

Check out our website : Metrobox.com.ng

Continue to help spread the gospel of MetroBox Nigeria by liking, retweeting, commenting and tagging friends and fam to know the good news about us.

We're heavily banking on your love and support

Always remember... MetroBox got you covered


https:///2348025555343

Metroxchange:
Good Day Hood.

We're always available to take your orders

Kindly send us a message through our signature for your order requests, inquiries and clarifications.

MetroBox got you covered


https:///2348025555343

cixak95211:
With metrobox, yeah, first time, , , but in the shipping scene, like my millionth time . . I never ever buy my stuffs in Nigeria unless i cannot help it
Amongst my items is a simple HDMI cable, which can be bought for 1k or less almost everywhere in Lagos, but i chose to pay $8+ (3k+) minus shipping for it. That's how bad the compulsion is.
I had contacted metrobox privately, very enraged and he can testify that i was very angry NOT BECAUSE OF THE DELAY IN DELIVERY, but because OF THE DELAY IN COMMUNICATING DELIVERY ISSUES PROACTIVELY.
And i specifically told him, even if they were gonna arrive in the year 2024, I needed to be informed duly so i can make informed decisions. That was my pain point , which he went on to thoroughly address to satisfaction. So he has been forgiven, at least for now.

Metroxchange:
Good Day Hood.

We're always available to take your orders

Kindly send us a message through our signature for your order requests, inquiries and clarifications.

MetroBox got you covered


https:///2348025555343

Metroxchange:
Kindly join and grow the MetroBox family by following us on our social media platforms

Twitter : Metrobox_ng
Instagram : Metrobox_ng

Check out our website : Metrobox.com.ng

Continue to help spread the gospel of MetroBox Nigeria by liking, retweeting, commenting and tagging friends and fam to know the good news about us.

We're heavily banking on your love and support

Always remember... MetroBox got you covered


https:///2348025555343

LiamMarshall:
how come im being charged N390/$ on WhatsApp

Metroxchange:
Good Day Hood.

We're always available to take your orders

Kindly send us a message through our signature for your order requests, inquiries and clarifications.

MetroBox got you covered


https:///2348025555343

dietola01:
Sorry for whatever experience you must've had with them Bro! Stuff like this usually happens in this line of works.. I actually ordered for some items late last month (23rd) and it got to Nigeria last weekend, so stuff like this only happens once in a while... I'm guessing this is your first transaction with metrobox?

Metroxchange:
Good Day Hood.

We're always available to take your orders

Kindly send us a message through our signature for your order requests, inquiries and clarifications.

MetroBox got you covered


https:///2348025555343

cixak95212:
I'll rate logistics a 20 and comms 45
In a service, the customer should never be the one to reach out . . how much more when the service is prepaid . .
i know what it takes to run a business in Nigeria and i'm refraining myself so hard from dropping a review, cos the experience
hasn't been palatable at all. and I dont wanna be the death of a man's business on NL
but i just might be forced out of annoyance, anger and frustration plus a complete breakdown of plans
due to repeatedly cancelled timelines.

Metroxchange:
Good Day Hood

We will like to express our sincere apologies over losses of data and conversations we already have with some of our clients (who recently) due to a minor unfortunate incident which has caused some technological damages, hence the loss of data.

If you have tried reaching us (or have already reached us) within the last 72 hours, we kindly plead that you reach out to us once again in order for us to verify and recover the necessary details needed to lay hands or process your item delivery

Do bear with us, know that nevertheless the situation, MetroBox has got you covered

Metroxchange:
Hello there

Actually the flight cargo had issues initially which has delayed the item getting distributed
The items got in Friday and clearance takes about two or a couple more days depending

We try our possible best to ensure customers' satisfaction and we've been intensifying pressure on those within our reach to make it faster
Personally, we wouldn't wish to hold back items to the displeasure of our clients

Kindly bear with us and exercise a little more patience

ibawon:
As my oga don validate, now I can patronise
But no be pass mark oo

Owodiran1:
Trust :98%
Communication:56%
Logistics 79%
Logistics at times 45%
Logistics generally 67%
Customer relationship 86%
.... There is room for improvement......
General remark is satisfactory. But your communication needs to be attended to. You need alot of improvement in that area.

henrixx:
are you gonna accept payment after order?

Metroxchange:
So when it comes to virtually shopping on foreign online stores, there are various concerns that bothers on the mind of the average shopper in terms of payment, duration and what can be possibly shipped.

Well, according to our services and operations, we've answered the basic questions that could possible tick in your mind, below are six (6) frequently asked questions.


Frequently Asked Questions (FAQs) with MetroBox Nigeria


What is your current rate?

A : ₦380/$ for eBay


Does the order total cover up for shipping to Nigeria and logistics within?

A : No, there's a shipping charge of $5 - $6.5/lbs depending on the item and $20 for phones and an extra fee to dispatch item to your location in Nigeria which is dependent on location.


How long does it take to ship an item from USA to Nigeria?

A : Shipping durations at times varies due to some factors. However in most of the cases it takes 2 work weeks/10 working days


Can you help ship to my USA address?

A: Yes, however, some essential credentials are needed for to you to present for verification and record purposes :
i. The store you are buying from
ii. Receipt or invoice
iii. proof of payment
iv. Valid ID bearing same with name given and
v. Original residential address


Do you ship all kinds of items?

A : All legal items that can come into Nigeria


Do you offer warranties?

A : No, we only serve as the route in which you can get items from sellers from foreign online stores.


It'll be nice you know we also pay due attention to handling and security of your items and we go to lengths to assure that your item gets to you safely


Still have some questions popping in your mind?

Let's hear them, kindly quote us or drop a post on the thread, we'll be glad to give a response. For extensive and clarified responses, do reach our customer service on WhatsApp https:///2348025555343


MetroBox got you covered as always!


Do have a wonderful time

Metroxchange:
Welcome to MetroBox

Your number 1. Fast, Reliable, Secure and Cost Conscious online ordering company.

We help make orders on foreign ecommerce marketplaces and ship directly to your location in Nigeria, even possibly your doorstep, from

Fashion outfits,
Groceries,
Electronics,
Gadgets (phones, laptops, wearable gears),
Cosmetics/Skin Care products
And what else you could possibly think about

Our rates are


EBAY
@ ₦380/$ for orders below $800
@ ₦440/$ for orders above $800




We ship within 7 - 15 working days from any of these stores down to Nigeria.

We are registered with the CAC with ref : 3090495

We have been in the business of satisfying our customers by standing by our words of being your number 1. Fast, Reliable, Secure and Cost Conscious online ordering company.

Hit us up with your orders today https:///2348025555343

Visit us at Metrobox.com.ng

And follow us on

Twitter @metrobox_ng
Instagram @Metrobox_ng

Metroxchange:
Kindly join and grow the MetroBox family by following us on our social media platforms

Twitter : Metrobox_ng
Instagram : Metrobox_ng

Check out our website : Metrobox.com.ng

Continue to help spread the gospel of MetroBox Nigeria by liking, retweeting, commenting and tagging friends and fam to know the good news about us.

We're heavily banking on your love and support

Always remember... MetroBox got you covered


https:///2348025555343