₦airaland Forum

Job Type: Full-time
Work Mode: On-site
Salary: 100,000 Net
Location: Maryland, Lagos

Job Description
Provide technical assistance with computer hardware and software.
Resolve issues for staff via phone, in person, or electronically.
Perform hardware and software installations, configurations and updates as needed
Provide technical support across the company including troubleshooting system and network problems, diagnosing and solving hardware or software faults.
Execute maintenance upgrades.
Perform user administration tasks including setting up accounts for staff, educate them on log in and resolve issues arising.
Resolve technical issues in a timely manner using available resources within the company.
Ensure that each support issue and resolution is adequately documented.
Record keeping of all assets also mapping this to unique identifiers, staff in possession of the assets and state of assets.
Planning, Installation, Maintenance and upgrade of IT systems and company infrastructure.
Ensuring smooth running of day to day operations, making sure all tools needed by each department for work is provided.

Requirements / Qualifications / Skills
Minimum of B.Sc. / HND Qualification.
0 - 2 years’ experience in IT support role.
Proficient use of Microsoft office.
Previous experience in a debt recovery agency will be an added advantage.
Must possess problem-solving skills
Should be teachable and a fast learner.

Qualified and interested candidates should fill the google form and attach updated CV: https:///qtr7YbjEvwxT17eR6

Urgent Recruitment!!!

Job Type: 3-Month Contract
Work Mode: Fully Onsite
Location: Maryland, Lagos
Salary: ₦100,000 (net) per month
Application Deadline: November 15, 2025
Start Date: November 17, 2025

About the Role
We are seeking proactive and articulate individuals to join our team as Customer Service Representatives (Outbound) for a 3-month project. The successful candidates will be responsible for placing outbound calls to customers to conduct surveys, collect feedback, and accurately record responses.This role requires strong communication skills, attention to detail, and the ability to engage professionally with a diverse audience.

Key Responsibilities
Make outbound calls to customers to conduct surveys as assigned.
Accurately record and report responses in the designated system.
Adhere to daily calling targets and project timelines.
Maintain professionalism and confidentiality on all calls.
Escalate any challenges or feedback from respondents as required.

Requirements
Minimum of OND / HND / B.Sc. qualification.
Excellent verbal communication and interpersonal skills.
Previous experience in a call center, customer service, or telemarketing role is an added advantage.
Fluency in Yoruba is a strong advantage.
Strong attention to detail and accuracy in data entry.
Must be available for immediate resumption (November 17, 2025).
Proximity to Maryland, Lagos is a plus.

If available for interview tomorrow 14th November 2025, CHAT ONLY: http:///+2348148792342 on WhatApp.

Interested and qualified candidates can also fill the application form via the link below: https:///e4vdLd4zYyVUKDTSA

Location: Maryland, Lagos (Proximity required)
Work Mode: On-site
Salary: ₦70,000 + Commission on Recovery
Benefits: 13th Month Payment and Other Benefits

Responsibilities:
Recover overdue loans by contacting customers.
Follow up on payment commitments and maintain accurate records.
Advise on payment options and negotiate plans.

Requirements:
Minimum qualification of OND/HND/B.Sc.
0–1 year of customer support experience (is an added advantage).
Strong communication, negotiation, and teamwork skills.
Good command of English.
Proactive, teachable, and detail-oriented.
Close proximity to Maryland is a must.

To apply, fill out the form and attach your updated CV: https:///8noQ22QsFqm9fXK99

Location: Maryland, Lagos (Proximity required)
Work Mode: On-site
Salary: ₦70,000 + Commission on Recovery
Benefits: 13th Month Payment and Other Benefits

Responsibilities:
Recover overdue loans by contacting customers.
Follow up on payment commitments and maintain accurate records.
Advise on payment options and negotiate plans.

Requirements:
Minimum qualification of OND/HND/B.Sc.
0–1 year of customer support experience (is an added advantage).
Strong communication, negotiation, and teamwork skills.
Good command of English.
Proactive, teachable, and detail-oriented.
Close proximity to Maryland is a must.
To apply, fill out the form and attach your updated CV: https:///8noQ22QsFqm9fXK99

Location: Maryland, Lagos (Proximity required)
Work Mode: On-site
Salary: ₦70,000 + Commission on Recovery
Benefits: 13th Month Payment and Other Benefits

Responsibilities:
Recover overdue loans by contacting customers.
Follow up on payment commitments and maintain accurate records.
Advise on payment options and negotiate plans.

Requirements:
Minimum qualification of OND/HND/B.Sc.
0–1 year of customer support experience (is an added advantage).
Strong communication, negotiation, and teamwork skills.
Good command of English.
Proactive, teachable, and detail-oriented.
Close proximity to Maryland is a must.

To apply, fill out the form and attach your updated CV: https:///8noQ22QsFqm9fXK99

Job Type: Full Time
Work mode: On-site
Location: Maryland, Lagos

Job Description
· Execute all aspects of quality assurance including call monitoring, evaluation and calibration scoring.
· Prepares and analyzes internal and external quality reports for management staff review.
· Implement the use of coaching, training and development to contact center agents
· Implement the use of a quality monitoring data management system to compile and track performance at team and individual level.
· Execute and facilitate call calibration sessions for call center agents.
· Implement the use of scheduling, facilitation and documentation of regular continuous improvement meetings.
· Execute Agents’ feedback session and provide feedback to call center team leaders and managers.
· Monitor Agent performance / behavior in a call center and coach/counsel agents to modify their performance / behavior to facilitate a high level of customer service.
· You will always be responsible for and liable to discharge the duties that are attached to your office and conduct yourself accordingly. You must perform efficiently to ensure results and depending upon business exigencies, you may be expected to work for reasonable extra hours.
· Your responsibilities and duties may change depending on the needs of the business.

Requirements / Qualifications / Skills
· Minimum of B.Sc. / HND Qualification.
· 2 - 3 years’ experience as a call center quality assurance analyst.
· Previous experience in a debt recovery agency will be an added advantage
· Proficient use of Microsoft Excel for reporting.

Qualified and interested candidates should fill the google form attached below, please attach updated CV.
https:///PG3AQzxu8AWnUFVn7

Job Type: Full Time
Work mode: On-site
Location: Maryland, Lagos

Job Description
Manage recovery of overdue payments from customers by supervising agents reaching out and acting as the liaison between creditors and customers.
Monitor and ensure team members respond to and resolve escalated or complex issues
Ensure 100% client retention on every project assigned.
Timely update of all relevant reports weekly and sharing weekly analysis reports with line manager, clearly showing trends per project and defining the strategy for the new week.
Assist in organizing training for agents with skill gaps.
Oversee team-members performance and ensure that they achieve weekly recovery and QA targets.
Work effectively with the QA and Growth team to ensure that business goals are achieved on each project.
Motivate agents to hit and surpass their required recovery targets and Quality assurance target score daily, weekly and monthly.
Supervise agents and monitor the way in which they handle phone calls and every other form of communication to ensure that the entire process is in compliance with best practices, customers request and above all yields the required results to the client and company as a whole.
Drive initiatives that increase revenue and reduce costs.
Carrying out any other task as assigned by the operations manager.


Requirements / Qualifications / Skills
Minimum of B.Sc. / HND Qualification.
1 - 2 years’ experience as a team lead in a call center.
Proficient use of Microsoft office.
Previous experience in a debt recovery agency will be an added advantage.
Must possess analytical, managerial and strategic skills
Should be teachable and a fast learner.

Qualified and interested candidates should fill the google form attached below, please attach updated CV.
https:///Xi12AsnArHKrwTvr7

Job Title: Debt Recovery Officer (Entry-Level)
Location: Maryland, Lagos (Proximity required)
Work Mode: On-site
Salary: ₦70,000 + Commission on Recovery
Benefits: 13th Month Payment and Other Benefits

Responsibilities:
Recover overdue loans by contacting customers.
Follow up on payment commitments and maintain accurate records.
Advise on payment options and negotiate plans.

Requirements:
Minimum qualification of OND/HND/B.Sc.
0–1 year of customer support experience (is an added advantage).
Strong communication, negotiation, and teamwork skills.
Good command of English.
Proactive, teachable, and detail-oriented.
Close proximity to Maryland is a must.

To apply, fill out the form and attach your updated CV: https:///vGX23HqWG2NQCuTh6

Job Type: Contract
Work mode: On-site

Location: Maryland, Lagos

Job Description
Maintain up-to-date employee records.
Assist in the coordination and facilitation of training sessions for employees and new hires.
Support recruitment efforts, including candidate sourcing, screening, and onboarding processes.
Aid in the implementation of HR policies and ensure compliance with company guidelines.
Provide administrative support to day-to-day HR operations and activities.
Help organize and coordinate company events and employee engagement activities.

Requirements / Qualifications / Skills
Minimum qualification SSCE/Undergraduate student/OND/NYSC Corpers can apply
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Strong organizational, communication, and time-management skills.
A proactive, detail-oriented approach to work.
A fast learner with a willingness to take initiative and adapt quickly.
A positive attitude and the ability to work collaboratively within a team.

This is an excellent opportunity to gain hands-on Admin experience and develop essential skills.

Qualified and interested candidates should fill the google form attached, please attach updated CV: https:///Uq62hTWSFRmeQdSt5

Job Type: Contract

Work mode: On-site
Location: Maryland, Lagos

Job Description
Maintain up-to-date employee records.
Assist in the coordination and facilitation of training sessions for employees and new hires.
Support recruitment efforts, including candidate sourcing, screening, and onboarding processes.
Aid in the implementation of HR policies and ensure compliance with company guidelines.
Provide administrative support to day-to-day HR operations and activities.
Help organize and coordinate company events and employee engagement activities.

Requirements / Qualifications / Skills
Minimum qualification SSCE/Undergraduate student/OND/NYSC Corpers can apply
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Strong organizational, communication, and time-management skills.
A proactive, detail-oriented approach to work.
A fast learner with a willingness to take initiative and adapt quickly.
A positive attitude and the ability to work collaboratively within a team.

This is an excellent opportunity to gain hands-on Admin experience and develop essential skills.

Qualified and interested candidates should fill the google form, please attach updated CV: https:///Uq62hTWSFRmeQdSt5

Location: Maryland, Lagos (Proximity required)

Work Mode: On-site
Salary: ₦70,000 + Commission on Recovery

Responsibilities:
Recover overdue loans by contacting customers.
Follow up on payment commitments and maintain accurate records.
Advise on payment options and negotiate plans.

Requirements:
Min qualification of HND/B.Sc. (Must be done with NYSC)
0–1 year of customer support experience (is an added advantage).
Strong communication, negotiation, and teamwork skills.
Good command of English.
Proactive, teachable, and detail-oriented.
Close proximity to Maryland is a must.

To apply, fill out the form and attach your updated CV: https:///ktZYjFA8KijqeS6N7

Location: Maryland, Lagos (Proximity required)

Work Mode: On-site

Salary: ₦70,000 + Commission on Recovery

Responsibilities:
Recover overdue loans by contacting customers.
Follow up on payment commitments and maintain accurate records.
Advise on payment options and negotiate plans.

Requirements:
0–1 year of customer support experience (is an added advantage).
Strong communication, negotiation, and teamwork skills.
Good command of English.
Proactive, teachable, and detail-oriented.
Close proximity to Maryland is a must.

To apply, fill out the form and attach your updated CV: https:///ktZYjFA8KijqeS6N7

Location: Maryland, Lagos (Proximity required)

Work Mode: On-site

Salary: ₦70,000 + Commission on Recovery

Responsibilities:
Recover overdue loans by contacting customers.
Follow up on payment commitments and maintain accurate records.
Advise on payment options and negotiate plans.

Requirements:
0–1 year of customer support experience (is an added advantage).
Strong communication, negotiation, and teamwork skills.
Good command of English.
Proactive, teachable, and detail-oriented.
Close proximity to Maryland is a must.

To apply, fill out the form and attach your updated CV: https:///ktZYjFA8KijqeS6N7

Location: Maryland, Lagos (Proximity required)
Work Mode: On-site

Salary: ₦70,000 + Commission on Recovery

Responsibilities:
Recover overdue loans by contacting customers.
Follow up on payment commitments and maintain accurate records.
Advise on payment options and negotiate plans.

Requirements:
0–1 year of customer support experience (is an added advantage).
Strong communication, negotiation, and teamwork skills.
Good command of English.
Proactive, teachable, and detail-oriented.
Close proximity to Maryland is a must.

To apply, fill out the form and attach your updated CV: https:///ktZYjFA8KijqeS6N7

Job Type: Intern
Work mode: On-site
Location: Maryland, Lagos

Job Description
Maintain up-to-date employee records and manage the HR database.
Assist in the coordination and facilitation of training sessions for employees and new hires.
Support recruitment efforts, including candidate sourcing, screening, and onboarding processes.
Aid in the implementation of HR policies and ensure compliance with company guidelines.
Provide administrative support to day-to-day HR operations and activities.
Help organize and coordinate company events and employee engagement activities.

Requirements / Qualifications / Skills
Currently serving in the NYSC program or an undergraduate/OND student.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Strong organizational, communication, and time-management skills.
A proactive, detail-oriented approach to work.
A fast learner with a willingness to take initiative and adapt quickly.
A positive attitude and the ability to work collaboratively within a team.

This is an excellent opportunity to gain hands-on HR/Admin experience and develop essential skills.

Qualified and interested candidates should fill the google form, please attach updated CV: https:///Uq62hTWSFRmeQdSt5

Location: Maryland, Lagos (Proximity required)
Work Mode: On-site
Salary: ₦70,000 + Commission on Recovery

Responsibilities:
Recover overdue loans by contacting customers.
Follow up on payment commitments and maintain accurate records.
Advise on payment options and negotiate plans.

Requirements:
Min qualification of HND/B.Sc. (Must be done with NYSC)
0–1 year of customer support experience (is an added advantage).
Strong communication, negotiation, and teamwork skills.
Good command of English.
Proactive, teachable, and detail-oriented.
Close proximity to Maryland is a must.

To apply, fill out the form and attach your updated CV: https:///ktZYjFA8KijqeS6N7

Location: Maryland, Lagos (Proximity required)
Work Mode: On-site
Salary: ₦60,000 (gross) + Commission on recovery

Responsibilities:
Recover overdue loans by contacting customers.
Follow up on payment commitments and maintain accurate records.
Advise on payment options and negotiate plans.

Requirements:
Min qualification of ND/HND (part time students and students for Industrial training can apply)
0–1 year of customer support experience (is an added advantage).
Strong communication, negotiation, and teamwork skills.
Good command of English.
Proactive, teachable, and detail-oriented.
Close proximity to Maryland is a must.

To Apply:
Fill out the form below and attach your updated CV - https:///zuRJg7mrBuvEvyap9

Job Role: Tele-Collections Officer (Entry level)
Work mode: On-site
Salary: 60,000 basic (gross) + Commission on Recovery
Location: Maryland, Lagos

Responsibilities
• Manages recovery of overdue loan.
• Contacting customers daily/weekly and informing them of their overdue loans.
• Following up with customers daily/weekly on previous payment redemption date.
• Advising customers on the best payment options and negotiating suitable payment plans.
• Thoroughly understands assigned portfolio and product.
• Responding to customer queries and escalating accordingly.
• Maintaining accurate, up-to-date customer account information.
• Reporting accurate customers feedback daily/weekly.

Preferred Requirements
• Qualification: OND/IT.
• 0 - 2 years relevant work experience.
• Previous experience in tele-collections, tele-marketing, sales and Customer Service will be an added advantage
• Strong Written, Communication and Negotiation Skills.
• Strong command of English Language and at least, one other local or international language.
• Performance driven, Agile, Teachable and willing to learn.
• Ability to collaborate with a team in a fast-paced environment.
• Attention to details and strong Listening skills.
• Persuasive, sales/marketing and analytical skills will be an added advantage.
• Proximity to Maryland (candidates should stay around, Mile 12, Ketu, Anthony, Onipan, Ikeja, Fadeyi, and environs).

Interested candidates should fill the form attached below and attached their updated cv: https:///zuRJg7mrBuvEvyap9

Job Type: Intern
Work mode: On-site
Location: Maryland, Lagos

Job Description
Provide technical assistance with computer hardware and software.
Resolve issues for staff via phone, in person, or electronically.
Perform hardware and software installations, configurations and updates as needed
Provide technical support across the company including troubleshooting system and network problems, diagnosing and solving hardware or software faults.
Execute maintenance upgrades.
Perform user administration tasks including setting up accounts for staff, educate them on log in and resolve issues arising.
Resolve technical issues in a timely manner using available resources within the company.
Ensure that each support issue and resolution is adequately documented.
Record keeping of all assets also mapping this to unique identifiers, staff in possession of the assets and state of assets.
Planning, Installation, Maintenance and upgrade of IT systems and company infrastructure.
Ensuring smooth running of day to day operations, making sure all tools needed by each department for work is provided.

Requirements / Qualifications / Skills
Minimum of B.Sc. / HND Qualification.
0 - 2 years’ experience in IT support role.
Proficient use of Microsoft office.
Previous experience in a debt recovery agency will be an added advantage.
Must possess problem-solving skills
Should be teachable and a fast learner.

Qualified and interested candidates should fill the google form attached, please attach updated CV: https:///93G94hE847r95C4w6

Job Role: Tele-Collections Officer (Entry level)
Work mode: On-site
Salary: 70,000 basic (gross) + Commission on Recovery
Location: Maryland, Lagos

Responsibilities
• Manages recovery of overdue loan.
• Contacting customers daily/weekly and informing them of their overdue loans.
• Following up with customers daily/weekly on previous payment redemption date.
• Advising customers on the best payment options and negotiating suitable payment plans.
• Thoroughly understands assigned portfolio and product.
• Responding to customer queries and escalating accordingly.
• Maintaining accurate, up-to-date customer account information.
• Reporting accurate customers feedback daily/weekly.

Preferred Requirements
• Qualification: B.Sc/HND. Must be done with NYSC
• 0 - 2 years relevant work experience.
• Candidate must be within the age bracket 20 - 33 years
• Previous experience in tele-collections, tele-marketing, sales and Customer Service will be an added advantage
• Strong Written, Communication and Negotiation Skills.
• Strong command of English Language and at least, one other local or international language.
• Performance driven, Agile, Teachable and willing to learn.
• Ability to collaborate with a team in a fast-paced environment.
• Attention to details and strong Listening skills.
• Persuasive, sales/marketing and analytical skills will be an added advantage.
• Proximity to Maryland (candidates should stay around, Mile 12, Ketu, Anthony, Onipan, Ikeja, Fadeyi, and environs).

Interested candidates should fill the form attached below and attached their updated cv;
https:///ktZYjFA8KijqeS6N7

Job Type: Full Time
Work mode: On-site
Location: Maryland, Lagos

Job Description
Manage recovery of overdue payments from customers by supervising agents reaching out and acting as the liaison between creditors and customers.
Monitor and ensure team members respond to and resolve escalated or complex issues
Ensure 100% client retention on every project assigned.
Timely update of all relevant reports weekly and sharing weekly analysis reports with line manager, clearly showing trends per project and defining the strategy for the new week.
Assist in organizing training for agents with skill gaps.
Oversee team-members performance and ensure that they achieve weekly recovery and QA targets.
Work effectively with the QA and Growth team to ensure that business goals are achieved on each project.
Motivate agents to hit and surpass their required recovery targets and Quality assurance target score daily, weekly and monthly.
Supervise agents and monitor the way in which they handle phone calls and every other form of communication to ensure that the entire process is in compliance with best practices, customers request and above all yields the required results to the client and company as a whole.
Drive initiatives that increase revenue and reduce costs.
Carrying out any other task as assigned by the operations manager.

Requirements / Qualifications / Skills
Minimum of B.Sc. / HND Qualification.
1 - 2 years’ experience as a team lead in a call center.
Proficient use of Microsoft office.
Previous experience in a debt recovery agency will be an added advantage.
Must possess analytical, managerial and strategic skills
Should be teachable and a fast learner.

Qualified and interested candidates should fill the google form attached below, please attach updated CV: https:///Xi12AsnArHKrwTvr7

Job Type: Full Time
Work mode: On-site
Location: Maryland, Lagos

Job Description
· Execute all aspects of quality assurance including call monitoring, evaluation and calibration scoring.
· Prepares and analyzes internal and external quality reports for management staff review.
· Implement the use of coaching, training and development to contact center agents
· Implement the use of a quality monitoring data management system to compile and track performance at team and individual level.
· Execute and facilitate call calibration sessions for call center agents.
· Implement the use of scheduling, facilitation and documentation of regular continuous improvement meetings.
· Execute Agents’ feedback session and provide feedback to call center team leaders and managers.
· Monitor Agent performance / behavior in a call center and coach/counsel agents to modify their performance / behavior to facilitate a high level of customer service.
· You will always be responsible for and liable to discharge the duties that are attached to your office and conduct yourself accordingly. You must perform efficiently to ensure results and depending upon business exigencies, you may be expected to work for reasonable extra hours.
· Your responsibilities and duties may change depending on the needs of the business.

Requirements / Qualifications / Skills
· Minimum of B.Sc. / HND Qualification.
· 1 - 2 years’ experience as a call center quality assurance analyst.
· Previous experience in a debt recovery agency will be an added advantage
· Proficient use of Microsoft Excel for reporting.

Qualified and interested candidates should fill the google form attached below, please attach updated CV: https:///PG3AQzxu8AWnUFVn7

Job Type: Full Time
Work mode: On-site
Location: Maryland, Lagos

Job Description
Manage recovery of overdue payments from customers by supervising agents reaching out and acting as the liaison between creditors and customers.
Monitor and ensure team members respond to and resolve escalated or complex issues
Ensure 100% client retention on every project assigned.
Timely update of all relevant reports weekly and sharing weekly analysis reports with line manager, clearly showing trends per project and defining the strategy for the new week.
Assist in organizing training for agents with skill gaps.
Oversee team-members performance and ensure that they achieve weekly recovery and QA targets.
Work effectively with the QA and Growth team to ensure that business goals are achieved on each project.
Motivate agents to hit and surpass their required recovery targets and Quality assurance target score daily, weekly and monthly.
Supervise agents and monitor the way in which they handle phone calls and every other form of communication to ensure that the entire process is in compliance with best practices, customers request and above all yields the required results to the client and company as a whole.
Drive initiatives that increase revenue and reduce costs.
Carrying out any other task as assigned by the operations manager.

Requirements / Qualifications / Skills
Minimum of B.Sc. / HND Qualification.
1 - 2 years’ experience as a team lead in a call center.
Proficient use of Microsoft office.
Previous experience in a debt recovery agency will be an added advantage.
Must possess analytical, managerial and strategic skills
Should be teachable and a fast learner.

Qualified and interested candidates should fill the google form attached below, please attach updated CV: https:///Xi12AsnArHKrwTvr7

Job Type: Full Time
Work mode: On-site
Location: Maryland, Lagos

Job Description
· Execute all aspects of quality assurance including call monitoring, evaluation and calibration scoring.
· Prepares and analyzes internal and external quality reports for management staff review.
· Implement the use of coaching, training and development to contact center agents
· Implement the use of a quality monitoring data management system to compile and track performance at team and individual level.
· Execute and facilitate call calibration sessions for call center agents.
· Implement the use of scheduling, facilitation and documentation of regular continuous improvement meetings.
· Execute Agents’ feedback session and provide feedback to call center team leaders and managers.
· Monitor Agent performance / behavior in a call center and coach/counsel agents to modify their performance / behavior to facilitate a high level of customer service.
· You will always be responsible for and liable to discharge the duties that are attached to your office and conduct yourself accordingly. You must perform efficiently to ensure results and depending upon business exigencies, you may be expected to work for reasonable extra hours.
· Your responsibilities and duties may change depending on the needs of the business.

Requirements / Qualifications / Skills
· Minimum of B.Sc. / HND Qualification.
· 2 - 3 years’ experience as a call center quality assurance analyst.
· Previous experience in a debt recovery agency will be an added advantage
· Proficient use of Microsoft Excel for reporting.

Qualified and interested candidates should fill the google form attached below, please attach updated CV: https:///PG3AQzxu8AWnUFVn7

Job Role: Tele-Collections Officer (Entry level)
Work mode: On-site
Salary: 60,000 basic (gross) + Commission on Recovery
Location: Maryland, Lagos

Responsibilities
• Manages recovery of overdue loan.
• Contacting customers daily/weekly and informing them of their overdue loans.
• Following up with customers daily/weekly on previous payment redemption date.
• Advising customers on the best payment options and negotiating suitable payment plans.
• Thoroughly understands assigned portfolio and product.
• Responding to customer queries and escalating accordingly.
• Maintaining accurate, up-to-date customer account information.
• Reporting accurate customers feedback daily/weekly.

Preferred Requirements
• Qualification: ND/Interns.
• 0 - 2 years relevant work experience.
• Candidate must be within the age bracket 20 - 33 years
• Previous experience in tele-collections, tele-marketing, sales and Customer Service will be an added advantage
• Strong Written, Communication and Negotiation Skills.
• Strong command of English Language and at least, one other local or international language.
• Performance driven, Agile, Teachable and willing to learn.
• Ability to collaborate with a team in a fast-paced environment.
• Attention to details and strong Listening skills.
• Persuasive, sales/marketing and analytical skills will be an added advantage.
• Proximity to Maryland (candidates should stay around, Mile 12, Ketu, Anthony, Onipan, Ikeja, Fadeyi, and environs).

Interested candidates should fill the form attached below and attached their updated CV: https:///zuRJg7mrBuvEvyap9

Job Role: Tele-Collections Officer (Entry level)
Work mode: On-site
Salary: 70,000 basic (gross) + Commission on Recovery
Location: Maryland, Lagos

Responsibilities
• Manages recovery of overdue loan.
• Contacting customers daily/weekly and informing them of their overdue loans.
• Following up with customers daily/weekly on previous payment redemption date.
• Advising customers on the best payment options and negotiating suitable payment plans.
• Thoroughly understands assigned portfolio and product.
• Responding to customer queries and escalating accordingly.
• Maintaining accurate, up-to-date customer account information.
• Reporting accurate customers feedback daily/weekly.

Preferred Requirements
• Qualification: B.Sc/HND. Must be done with NYSC
• 0 - 2 years relevant work experience.
• Candidate must be within the age bracket 20 - 33 years
• Previous experience in tele-collections, tele-marketing, sales and Customer Service will be an added advantage
• Strong Written, Communication and Negotiation Skills.
• Strong command of English Language and at least, one other local or international language.
• Performance driven, Agile, Teachable and willing to learn.
• Ability to collaborate with a team in a fast-paced environment.
• Attention to details and strong Listening skills.
• Persuasive, sales/marketing and analytical skills will be an added advantage.
• Proximity to Maryland (candidates should stay around, Mile 12, Ketu, Anthony, Onipan, Ikeja, Fadeyi, and environs).

Interested candidates should fill the form attached below and attached their updated cv;
https:///ktZYjFA8KijqeS6N7