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Jobs/Vacancies › Female Customer Care Representative by Mysoulmate10(op): 1:28pm On Jun 14 |
Key Responsibilities
Conduct regular follow-ups with clients to ensure satisfaction with deployed staff Maintain consistent communication with outsourced/deployed staff across locations Handle and resolve complaints, conflicts, and workplace issues in a timely and professional manner Act as the primary liaison between clients and the organization Monitor staff performance and provide feedback or escalate concerns when necessary Ensure proper documentation and updating of staff and client records Prepare reports on client feedback, staff performance, and issue resolution Support general administrative duties within the HR/operations team Ensure compliance with company policies by deployed staff. Requirements
Bachelor’s Degree or HND in Business Administration, Human Resources, or related fields Strong communication and interpersonal skills Excellent conflict resolution and problem-solving abilities Good organizational and multitasking skills Proficiency in Microsoft Office (especially Excel and Word) Ability to work under pressure and manage multiple clients/staff. Salary N180,000 - N200,000 monthly.
How to Apply Interested and qualified candidates should send their CV to: +234-81-2-2-06-48-75 Modify Quote Report Share |
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