Have you gone to the VAC to check? it is possible that it is sitting there waiting for you.

Linc000:




Nothing you can do than to wait..... Cos d decision on ur application has not been reach yet..... There are lots of pple which decision has been made on their application but await d Return Of there document....... Currently considering on one side decision made on another side while Return Of ur passport and pick up on the final side.....

Moreover it's stated and advisable not to pay for hotel neither flight tickets until ur visa is approved..... Just my take....

Am also waiting..

Hello. I am in the same exact position (although my decision was on the 13th of July) any update on your case? Have you collected your passport?

amehrada:
Mine was June 12th at VI and decision has been made since June 28th but I'm yet to get my passport. My stepmom I applied together with has traveled since last week. Infact the reason I wanted to travel was to attend my bro's graduation and also spend some time with his family. The graduation took place two days ago. Though I've called ukvi to escalate for me as at last week. Still hoping to get the visa because I still intend to travel just to spend some time with my bro's family

I wasn't allowed to speak to anyone.

Brightingsus:


Of course they will allow you speak to someone, definitely. I am not saying your passport is certainly at the embassy but if you read many pages back on this forum, you would see posts of people that got decision email but no collection email from TLS and had to take the bull by the horn; went to the embassy and lo and behold the passport was there.

However I understand your case is that of spouse visa. You could still try. On the flip side, if you have a sponsor like your spouse, get them to contact UKVI from the UK and make the complaints.

Remember when you get a spouse visa, it comes with a one month period for you to travel by (leave Nigeria by) and if you haven't left Nigeria by the end of that one month period, your spouse visa becomes invalid. So if I were you I wouldn't relax. This matter ought to have been escalated since, which usually is a consequence of contacting UKVI.

I applied for a UK Visa on the 20th of April 2017.
I received a decision made email on the 13th of July 2017 wherein I was informed that my passport would be with me within 10 working days (31st of July).

Till date, there is no indication as to when my passport would actually arrive.

Who else is in this situation with the UK embassy?

Yes, I was told I would get a response in 15 working days....that would be on the 21st. I'm hoping I can sort this out before then.

TatPat:


Have you called the Ukvi customer care rep?

Elders,

I'm really worried oooh.

Since the 13th of Last month, I have received the decision made email from Sheffield. I was advised that my passport would be with TLScontact in 10 working days....15 working days have passed now and TLS say my passport has not been given to them. I visited the British High Commission and I didn't get much help as the guards did not permit me to see anyone.

Is anybody else in this situation? Is it a common occurrence for a decision email to be sent and the reciept of passport delayed?

Any advice?

Thanks so much for this. I will go to the British Embassy today and would let you know.

Brightingsus:


Of course they will allow you speak to someone, definitely. I am not saying your passport is certainly at the embassy but if you read many pages back on this forum, you would see posts of people that got decision email but no collection email from TLS and had to take the bull by the horn; went to the embassy and lo and behold the passport was there.

However I understand your case is that of spouse visa. You could still try. On the flip side, if you have a sponsor like your spouse, get them to contact UKVI from the UK and make the complaints.

Remember when you get a spouse visa, it comes with a one month period for you to travel by (leave Nigeria by) and if you haven't left Nigeria by the end of that one month period, your spouse visa becomes invalid. So if I were you I wouldn't relax. This matter ought to have been escalated since, which usually is a consequence of contacting UKVI.

Would I be allowed to do this? Would they allow me to see someone to speak to?

Brightingsus:


Why not go straight to the Embassy and make your findings... Remember if a Biometric Residence Permit (BRP) is issued it only stays with the post office you chose for a short while before being returned to UKVI.

Please elders, help if you can.

NijahNinja:
Hello All,

I am having some serious problems with UKVISA and TLSCONTACT and I need your help please.

I applied for a spouse visa to the UK, and below is my timeline.

20th of April - Biometrics Taken
24th of April - Email notifying me that application has been sent to Sheffield.
17th of July - Email from UK Visa that decision has been made and I should await contact from TLS.
21ST of July - Email from Home office telling me to come and collect my resident's card in the UK.

Despite all the above, TLS is still telling me that my passport is still with UKVISA, meanwhile, UKVISA is saying the decision was made on the 13th and my passport was sent out on the 17th. Now I'm really worried.

Has anyone gone through a similar experience? Does TLS lose people's passports? please help.

Hello All,

I am having some serious problems with UKVISA and TLSCONTACT and I need your help please.

I applied for a spouse visa to the UK, and below is my timeline.

20th of April - Biometrics Taken
24th of April - Email notifying me that application has been sent to Sheffield.
17th of July - Email from UK Visa that decision has been made and I should await contact from TLS.
21ST of July - Email from Home office telling me to come and collect my resident's card in the UK.

Despite all the above, TLS is still telling me that my passport is still with UKVISA, meanwhile, UKVISA is saying the decision was made on the 13th and my passport was sent out on the 17th. Now I'm really worried.

Has anyone gone through a similar experience? Does TLS lose people's passports? please help.

I am in consideration for the next round. I submitted all the requisite information yesterday. Fingers crossed. Anyone else at the same stage as I am?