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Jobs/Vacancies / Project Enforcers Needed At A Power Holding Company In Ikeja, Lagos by nvestormal: 9:12am On Mar 09, 2022
MacTay Consulting - Our Client in the Power sector is recruiting to fill the position below:

Job Title: Project Enforcer

Location: Ikeja, Lagos

Employment Type: Full-time

Responsibilities

Tariff reclassification: Upgrading existing customers from a previous tariff plan to a recommended tariff plan based on energy consumption level and/or use of premises and/or service wire configuration.

Energy theft: Identifying ways in which energy is being stolen e.g. meter bypass and meter tampering, customers who have not vended for over six (6) months and have huge outstanding payments.

Free Riders: Identifying individuals or entities who are not registered on the company’s network but connected to the network with no evidence of payment or vending history and escalating such report to the backend.

Illegal Connection: Identifying and escalating consumers who are illegally connected to the electricity supply via the electric pole.

New Customers: Sourcing for newly constructed facilities such as residential apartments, commercial buildings, shops, etc., and registering them on the company’s network.

Customer Validation: Updating customer details on the Network and providing accurate and timely feedback.

Carry out all other duties as assigned by the management

Requirements

Minimum of HND / B.Sc with 1 - 2 years of experience.

Candidates should not be older than 30years and must be residing on the Mainland.

Communication and Interpersonal Relations

Problem Solving and Decision Making

Managing Resources

Business Focus

Fill out the form in the link below to apply.

https://forms.gle/Bjc1PZJQsmrjpzQf7
Jobs/Vacancies / Project Enforcer At A Power Holding Company In Ikeja, Lagos by nvestormal: 10:30am On Mar 07, 2022
Job Description

Tariff reclassification: Upgrading existing customers from a previous tariff plan to a recommended tariff plan based on energy consumption
level and/or use of premises and/or service wire configuration.

Energy theft: Identifying ways in which energy is being stolen e.g. meter bypass and meter tampering, customers who have not vended for over six (6) months and have huge outstanding payments.

Free Riders: Identifying individuals or entities who are not registered on the company’s network but connected to the network with no evidence of payment or vending history and escalating such reports to the backend.

Illegal Connection: Identifying and escalating consumers who are illegally connected to the electricity supply via the electric pole.

New Customers: Sourcing for newly constructed facilities such as residential apartments, commercial buildings, shops, etc., and registering them on the company’s network.

Customer Validation: Updating customer details on the Network and providing accurate and timely feedback.

Carry out all other duties as assigned by the management.

Requirements:

Minimum of HND/BSC with 1 - 2 years of experience.

Candidates should not be older than 30years and must be residing on the Mainland.

Communication and Interpersonal Relations

Problem Solving and Decision Making

Managing Resources

Business Focus

Fill out the form in the link below to apply


https://forms.gle/XUqoYLzCovfRza9p9

Jobs/Vacancies / Smart SSCE Holders Needed For Project Officer Job In Lagos by nvestormal: 10:03am On Mar 07, 2022
MacTay Consulting is one of the pioneers and most prominent labour firm in Africa.

REQUIREMENTS:

Qualification SSCE/OND
Excellent networking skills.
Good communication skills

Fill out the form in the link below to apply
https://forms.gle/QaJ1DvV3SgbzPNiQ7

Jobs/Vacancies / Smart SSCE Holders Needed For Project Officer Job In Lagos by nvestormal: 9:46am On Mar 07, 2022
MacTay Consulting is one of the pioneers and most prominent labour firm in Africa.

REQUIREMENTS:

Qualification SSCE/OND
Excellent networking skills.
Good communication skills

1 Like

Jobs/Vacancies / Personal/executive Driver by nvestormal: 9:03am On Mar 07, 2022
REQUIREMENTS:

A valid driver's license

At least 2-years of experience as a driver 

Familiarity with relevant routes

Physical strength and ability to lift up items

Excellent organizational and time management skills

Good verbal communication

Proficiency using GPS devices

Fill out the form in the link below to apply.

https://forms.gle/PSkcQ66VshLNNmU1A

Jobs/Vacancies / Loan Sales Agent/dsa Urgent Recruitment At A Financial Institution In Nigeria by nvestormal: 8:55am On Mar 07, 2022
Industry: [/b]Banking/Financial Institution

[b]Job Description:


- Customer acquisition through sales of the company's products and services.

- Driving liability balances of accounts opened.

- Cross-selling of company products and services.

- Participate in market storms, community fairs, and cluster marketing events.

- Ensure consistent high-quality service delivery.

- Canvassing assigned territories to present company products to potential customers.

Qualification Requirements:

- BSC and HND

- Not more than 35 years

- Must have flair for sales

- Excellent networking skills.

- Strong negotiation skills

- Good communication skills

Fill out the form in the link below to apply.

https://forms.gle/zERRfDLC3YLk3hLd7

Jobs/Vacancies / Loan Sales Agent/dsa Needed At A Financial Institution In Lagos by nvestormal: 9:03am On Mar 04, 2022
A large financial institution in Lagos is currently recruiting to fill the position below.

Role: Loan Sales/DSA

Location: Lagos

Job Description:

Customer acquisition through sales of the company's products and services.

Driving liability balances of accounts opened.

Cross-selling of company products and services.

Participate in market storms, community fairs, and cluster marketing events.

Ensure consistent high-quality service delivery.

Canvassing assigned territories to present company products to potential customers. 

Requirements:

BSC and HND

Not more than 35 years

Must have flair for sales 

Excellent networking skills.

Strong negotiation skills

Good communication skills

https://forms.gle/KXa7wPpYP9K1BS6P7
Jobs/Vacancies / Compounding Operator Needed @ An FMCG Company, Mushin by nvestormal: 12:43pm On Mar 03, 2022
Mactay - Our Client, Our client in the FMCG sector  is currently recruiting to fill the position below;

Role: Compounding Operator
Location: Mushin, Lagos

Job Description

He shall be primarily responsible for maintaining the safety culture of his respective area.

Optimal running of the compounding equipment.

He is responsible for compounding emulsions of different variants and other products as need requires.

Engages in equipment maintenance and monitors equipment functionality.

The candidate will be responsible for mixing/compounding with correct weighed raw materials in alignment with the Weighing sheet.

Ensure adherence to operational checklists, working instructions, and equipment standard operating procedures

Ensure zero bulk waiting time at filling lines by the optimum utilization of the Mixer(s) running time.

Adhere strictly to the right process order and maintained proper documentation all time.

Ensure that great hygiene standard and product quality delivery is maintained in your area at all time.

Responsible to ensure zero RM and bulk losses.

Ensure adherence to the PM and AM scheduling of mixing equipment.

Ensure good teamwork across the production team

Responsible for all other tasks that may be assigned in line with company objectives and that may not be explicitly set out in this description.

Requirements

Minimum of OND in Science and Engineering (Electrical/Electronics, /Mechatronics/Production) is preferred.

0-2 Years of relevant work experience in FMCG /cosmetics Industries.

Ability to take on technical projects

Good knowledge of standard software such as MS Office.

Experience with major change processes

Structured and analytical thinking and problem-solving skills

Ability to work in a team

Good communication skills.

Sound knowledge of technical troubleshooting

Method of application:

Applicants who meet with the aforementioned requirements should send CV to kamaldeen.adebayo@mactay.com indicating the job role as the subject of the email.
Jobs/Vacancies / Field Support Engineer @ Telecom Company. East, Nigeria by nvestormal: 12:00pm On Mar 03, 2022
Mactay Consulting - Our client, a major actor in the Nigeria Telecommunication Sector is currently recruiting to fill the role below;

Role: Field Support Engineer
Location: Cross River, Imo, Adamawa, Delta

Core, essential responsibilities

Interface with transmission in maintaining and managing transmission management system

Maintain a sound working relationship between the network operations section and all associated parties, within the company and external bodies.

Ensure  local power source bills are paid

Perform routine O&M procedures as prescribed for Power, Transmission and BTS Radio networks.

React to emergency faults and ensure all faults are rectified promptly within contracted SLA.

Resolve repetitive faults affecting BTS radio network and ensure provision of power (requisite quality) to all sites within purview 24 hours a day.

Implement cross connect equipment in a designated area of the MTN Network.

Gather information and compile reports on the availability of the transmission network in light of the Service Level Agreement (SLA).

Identify and clear any fault/ alarm raised and assigned by trouble ticket while escalating such within the stipulated period in the SLAs.   

Implement approved software changes as directed with change requests.

Ensure maintenance work undertaken by contractors meets MTN Nigeria’s specification.

Maintain a comprehensive set of records of all transmission links, BTS sites, power equipment and spares for all sites within designated area.

Ensure strict compliance to all security and network Integrity documentation.

Liaise with diesel contractors to ensure on-scheduled supply of diesel to sites within purview

Supervision of third party contractors

Project manage and supervise contractors carrying O&M work on sites, ensuring due dates and specifications are strictly adhered to

Creativities (improvement/innovation inherent)

Ability to keep abreast with up-to-date technology in order to apply innovative concepts, which will improve efficiency in the operational radio component of MTNN network
Develop proactive methodologies for conducting fault diagnostics and resolution
Creative in approach to mitigating power based risks and solving them when they occur.
Provide input and research into alternative sources of power.
Requirements

Education:

B.Sc Electrical/Electronics (Telecommunications)/Mechanical Engineering

Experience:

Four years RF & BTS, transmission and electrical experience with a GSM or Wireless Telecomm operator which includes

Two (2) years experience in implementation and maintenance of power and cooling systems preferably in the telecommunications industry

Experience in transmission and radio planning and climbing towers is desirable

Radio frequency propagation and radio/Micro Wave equipment installation and or maintenance

Training:

Training on the BSS aspect of a GSM network

Radio planning and optimization of GSM network

Training on vendor equipment and software

New technologies training

Applicants who meet with the aforementioned requirements should send CV to kamaldeen.adebayo@mactay.com indicating the job title as the subject of the email.
Jobs/Vacancies / Customer Support Engineer Nes (north) by nvestormal: 11:30am On Mar 03, 2022
Mactay Consulting - Our client, a major actor in the telecommunication industry is currently recruiting to fill the position below:

Role: Customer Support Engineer

Location: Nothern Part of Nigeria

Core, essential responsibilities

• Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy. This includes individual contributions and recommendations to improve existing business project/initiative.

• Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.

• Build and maintain relationship with key state/local government officials and other political influencers.

• Sustain the right organizational culture and behaviors by demonstrating the vital behaviours every time.

Duties

• Manage Enterprise customer for technical perspectives

• Manage NES contractors

• Manage internal stakeholders

Creativities (improvement/innovation inherent)

• Ability to leverage relationships in ensuring set targets are achieved on time and within cost

• Ability to harness skills for problem solving and management of unconventional situations.

Requirements

Education:

• First degree in Engineering, Science related discipline

• Numerical/data analysis skills

Experience:

• Minimum of 3 years’ working experience in data processing, data analysis, and data presentation space/field

• Proficiency in the use of Microsoft Excel, Power BI, SQL or related database management application and MS Power Point

• Good customer and service management experience including stakeholders engagement, vendor management, problem management,
data analytics using visualizations.

Training:

• Report Writing and presentation.

• Microsoft Office Suite.

• Time Management.

• Emotional Intelligence.

• Vendor Governance.

Functional Competencies:

• Stakeholder engagement

• Ability to work and deliver under pressure

• Interpersonal skills

• Communication Skills (Oral & Written)

• Analytical skills

• MS Word,

• MS Excel, & MS Power point

• Record keeping

• Document Management

• Quality Policy

• Quality assurance/Quality Control

Applicants who meet with the aforementioned requirements should send CV to kamaldeen.adebayo@mactay.com indicating the job title as the subject of the email.
Jobs/Vacancies / Urgent Recruitment @ Power Sector In Ikeja by nvestormal: 10:09am On Mar 03, 2022
Job Summary

- Acquisition and investigation of field data on a daily/weekly/monthly basis.

- Compilation and analysis of field data on a daily/weekly/monthly basis.

- Ensure qualitative and quantitative data submission on a daily/weekly/monthly basis.

Job Description

- Tariff reclassification: Upgrading existing customers from a previous tariff plan to a recommended tariff plan based on energy consumption level and/or use of premises and/or service wire configuration.

- Energy theft: Identifying ways in which energy is being stolen e.g. meter bypass and meter tampering, customers who have not vended for over six (6) months and have huge outstanding payments.

- Free Riders: Identifying individuals or entities who are not registered on the company’s network but connected to the network with no evidence of payment or vending history and escalating such report to the backend.

- Illegal Connection: Identifying and escalating consumers who are illegally connected to the electricity supply via the electric pole.

- New Customers: Sourcing for newly constructed facilities such as residential apartments, commercial buildings, shops, etc., and registering them on the company’s network.

- Customer Validation: Updating customer details on the Network and providing accurate and timely feedback.

Carry out all other duties as assigned by the management

Job Requirements

- Minimum of HND & BSC

- Ownership of a smart mobile phone

- Communication and Interpersonal Relations

- Ability & interest to carry out field work under pressure with effectiveness with little or no supervision

- Trustworthy, Integrity, Hardworking, Intelligent & Focused Individuals

Click on the link below to apply:

https://forms.gle/8oeczEfD8mLT1nVp7
Jobs/Vacancies / Urgent Vacancy @ A Financial Institution In Lagos by nvestormal: 8:31am On Mar 03, 2022
Industry: Banking/Financial Institution

Job Description:
- Customer acquisition through sales of the company's products and services.
- Driving liability balances of accounts opened.
- Cross-selling of company products and services.
- Participate in market storms, community fairs, and cluster marketing events.
- Ensure consistent high-quality service delivery.
- Canvassing assigned territories to present company products to potential customers.

Qualification Requirements:
- BSC, HND, OND
- Not more than 35 years
- Must have flair for sales
- Excellent networking skills.
- Strong negotiation skills
- Good communication skills

Jobs/Vacancies / Loan Sales Agent/dsa by nvestormal: 12:31pm On Mar 02, 2022
Industry: Banking/Financial Institution

Job Description:
- Customer acquisition through sales of the company's products and services.
- Driving liability balances of accounts opened.
- Cross-selling of company products and services.
- Participate in market storms, community fairs, and cluster marketing events.
- Ensure consistent high-quality service delivery.
- Canvassing assigned territories to present company products to potential customers.

Qualification Requirements:
- BSC and HND
- Not more than 35 years
- Must have flair for sales
- Excellent networking skills.
- Strong negotiation skills
- Good communication skills

Kindly click the link below to apply

https://forms.gle/Pn1Uf8fUyjJwa7mr9

Jobs/Vacancies / Drivers Needed @ Ikeja & Ososa by nvestormal: 3:57pm On Mar 01, 2022
We are looking for reliable, energetic and courteous

DRIVERS

Location: Ikeja & Ososa

Requirements:

- Minimum of SSCE

- Not less than 2 years of driving

- Valid driver's license with knowledge of Lagos routes

Complete the form in the link below to apply:

https://forms.gle/NPL9vEnmWBSqASz58

Jobs/Vacancies / Refrigerator & AC Technician, Electrician, Plumber, Mason Job Opportunities by nvestormal: 12:49pm On Feb 25, 2022
Mactay Consulting is a leading supplier of specialist, flexible, and contract workforce and a respected authority in employment.

We are recruiting to fill the following positions below:

1.) Refrigerator & AC Technician

2.) Electrician

3.) Plumber

4.) Mason

Locations: Iddo, Oyingbo, Apapa, Lagos

Employment Type: Full-time

General Requirements:

Minimum qualification: [/b]of NABTEB or Trade Test or OND.

[b]Minimum experience:
1 year.

Salary:

N47,000 monthly

Interested applicants should email CV to recruitment@mactay.com

Jobs/Vacancies / Direct Sales/loan Sales Agents Jobs At A Commercial Bank In Lagos by nvestormal: 12:30pm On Feb 22, 2022
Job role: Direct Sales Agent

Sector: Commercial Bank

Salary: [/b]N60,000 & other benefits (Pension & HMO)

[b]Location: [/b]Lagos Island/ Apapa/ Surulere/ Ikeja/ Agege

[b]Responsibilities:


• Sell the Banks Products proactively to new/prospective customers.

• Identify and understand the need of the Customer.

• Ensure assigned sales targets and budgets are met.

• Participate in tactical sales/marketing activities.

Qualifications and Requirements

• Not more than 29years old.

• HND (Lower Credit minimum) / B.Sc (Second Class Lower) in any relevant discipline.

Interested and qualified candidates should click on the link below to apply:

https://forms.gle/5RW5RJH2DtJJv5bH7

Jobs/Vacancies / Executive Drivers/personal Driver Needed For Urgent Hiring @ Mactay Consulting by nvestormal: 8:17am On Feb 21, 2022
Role: Company/Personal Driver

Location: Lagos, Ogun, Ijebu

RESPONSIBILITIES:

�Transport clients in a comfortable, safe and timely manner

�Carry out vehicle maintenance checks

�Deliver packages to customers in a timely manner

�Pick up office purchases or other administrative needs

�Utilize navigation apps to find the most optimal route

�Interact with clients in professional conduct

�Ensure that vehicles have sufficient gas and are always ready for use

�Arrange for vehicle repairs when necessary

�Drive a variety of vehicles including manual and automatic

REQUIREMENTS:

�A valid driver's license

�3-years of experience as a driver 

�Familiarity with relevant routes

�Physical strength and ability to lift up items

�Excellent organizational and time management skills

�Good verbal communication.

�Proficiency in using GPS devices

Suitable candidates should apply using the link below
https://forms.gle/fpYScXbxdEvivukS9

Jobs/Vacancies / Executive Marketers Needed For A Major Travel & Tours Company In Nigeria by nvestormal: 8:02am On Feb 21, 2022
Mactay Consulting - We are one of the first and leading management consulting firms in Nigeria, providing HR services to our clients in Africa since 1982. We focus on adding value to organizations through customized solutions that meet our clients’ needs. We have a proven track record of providing excellent services that impact our clients’ businesses.

We are recruiting to fill the position below:

Job Title: [/b]Marketer

[b]Locations:
 Abuja (FCT), Enugu, Kano, Lagos, and Oyo

Responsibilities:

- Managing and developing marketing campaigns.

- Sell travel products and tour packages.

- Overseeing campaigns on social media

- Researching and analyzing data to identify and define audiences.

- Conducting promotional activities.

Requirements:

- Qualification HND / B.Sc

- 0 - 2 years of work experience.

- Minimum of 20 years

- Candidates must reside in any of the States

Remuneration:

- N90,000 Monthly (prorated based on target achieved) + Commission (if the target is exceeded).

Suitable candidates should apply using the link below:

https://forms.gle/yhSvVjg9MK19cB7m6
Jobs/Vacancies / Urgent Recruitment - Direct Sales Agents/loan Sales Agents For A Commercial Bank by nvestormal: 7:48am On Feb 21, 2022
Location: Lagos Island & Mainland

Responsibilities:

- Customer acquisition through sales of the company's products and services.

- Driving liability balances of accounts opened.

- Cross-selling of company products and services.

- Participate in market storms, community fairs, and cluster marketing events.

- Ensure consistent high-quality service delivery.

- Canvassing assigned territories to present company products to potential customers.

Requirements:

- B.Sc and HND

- 0 - 2 years experience.

- Not more than 35 years

- Must have flair for sales

- Excellent networking skills.

- Strong negotiation skills

- Good communication skills.

Suitable candidates should apply using the link below

https://forms.gle/K5jabgFyq6p97zSCA
Jobs/Vacancies / Massive Recruitment @ Mactay Consulting by nvestormal: 3:02pm On Feb 18, 2022
Mactay Consulting is currently recruiting to fill the job roles below:

Job roles:

• Customer Service

• Transaction Officer

• Call Center

• Project Enforcer

• Technical Operator

• Loan Collection Officers

• Driver, Van Sales Rep., Dispatch Rider

• Documentation Officer

Client: Financial Institution

Job location: Nation-Wide

REQUIREMENTS:

- Qualification BSC (Second Class Lower minimum) HND (Lower Credit)

- Age: 30 years and below


Kindly click the link below to apply:

https://forms.gle/aC7eM99tdxNe7i4z7
Jobs/Vacancies / Direct Sales Agents/loan Sales Agents @ A Financial Institution by nvestormal: 11:21am On Feb 18, 2022
Responsibilities:

- Customer acquisition through sales of the company's products and services.

- Driving liability balances of accounts opened.

- Cross-selling of company products and services.

- Participate in market storms, community fairs, and cluster marketing events.

- Ensure consistent high-quality service delivery.

- Canvassing assigned territories to present company products to potential customers.

Requirements:

- B.Sc and HND

- 0 - 2 years experience.

- Not more than 35 years

- Must have flair for sales

- Excellent networking skills.

- Strong negotiation skills

- Good communication skills.

Suitable candidates should apply using the link below;

https://forms.gle/wuG7bEo4vk6xK8Rs5

Jobs/Vacancies / Marketers Needed For A Travel & Tours Company In Nigeria by nvestormal: 10:46am On Feb 18, 2022
MacTay Consulting is one of the pioneers and most prominent labour firm in Africa.

The firm (MacTay Consulting) is currently recruiting for the role of Marketers (field workers) with one of her clients in Travel and Tours.

Suitable candidates should apply using the link below
https://forms.gle/K9ciENfD766DsMdW7

REQUIREMENTS:
- Minimum of 20 years
- Qualification HND/BSc
- Candidates must reside in any of these States - Lagos, Abuja, Enugu, Ibadan, or Kano State

Salary is 90k (prorated based on target achieved) + Commission (if the target is exceeded).

Best of Luck!
Jobs/Vacancies / Project Officer @ Mactay Consulting by nvestormal: 3:32pm On Feb 17, 2022
MacTay Consulting is one of the pioneers and most prominent labour firm in Africa.

The firm (MacTay Consulting) is currently recruiting for the role of Project Officer.

Suitable candidates should apply using the link below:
https://forms.gle/DmmUULeJ7FYH7mS8A

REQUIREMENTS:
�Qualification SSCE/OND
�Excellent networking skills.
�Good communication skills

Salary is N50,000

Best of Luck!
Jobs/Vacancies / Urgent Recruitment @ Mactay Consulting by nvestormal: 12:22pm On Feb 17, 2022
Mactay Consulting is currently recruiting to fill the job role below

Job Title: DSA/LSA
Job Location: Lagos (Island & Mainland)
Industry: Financial Institution

Job Description:
- Customer acquisition through sales of the company's products and services.
- Driving liability balances of accounts opened.
- Cross-selling of company products and services.
- Participate in market storms, community fairs, and cluster marketing events.
- Ensure consistent high-quality service delivery.
- Canvassing assigned territories to present company products to potential customers.


Kindly click the link below to apply
https://forms.gle/wuG7bEo4vk6xK8Rs5

Jobs/Vacancies / DSA & LSA @ At Mactay Consulting by nvestormal: 1:19pm On Feb 16, 2022
Mactay Consulting is currently recruiting to the fill the job role below

Job Title: DSA/LSA
Job Location: Lagos (Island & Mainland)
Industry: Banking/Financial Institution

Job Description:
- Customer acquisition through sales of the company's products and services.
- Driving liability balances of accounts opened.
- Cross-selling of company products and services.
- Participate in market storms, community fairs, and cluster marketing events.
- Ensure consistent high-quality service delivery.
- Canvassing assigned territories to present company products to potential customers.

Qualification Requirements:
- BSC and HND
- Not more than 35 years
- Must have flair for sales
- Excellent networking skills.
- Strong negotiation skills
- Good communication skills

Kindly click the link below to apply
https://forms.gle/E3Xuz62WagdUfAK27

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Jobs/Vacancies / Technicians Needed At Mactay by nvestormal: 5:13pm On Feb 12, 2022
Job Summary

The ideal candidate should possess skills in any of the following areas;

- Electrician

- Refrigerator/AC Technician

- Mason

Requirements

- Candidates should possess an SSCE qualification with at least 5 years of work experience.

Interested and qualified candidates should send their CV to: kamaldeen.adebayo@mactay.com using the Job Title as the subject of the email.

Jobs/Vacancies / Direct Sales Executives @ Mactay by nvestormal: 9:34am On Feb 10, 2022
Location: Lagos


Requirements
- HND/BSc in any discipline
- At least 0 - 2 years sales experience
- Good communication & negotiation skills
- Have a flair for sales
- Not more than 35 years of age.

Kindly fill the form in the link below and submit

https://forms.gle/bvvSK9LXYS6uYe2M9

Jobs/Vacancies / Call Centre Agent (hausa Speaking) @ Mactay by nvestormal: 9:49am On Feb 09, 2022
Job Title: Call Centre Agent (Hausa Speaking)

Location: Lagos

Salary: N90,000- N100,000 monthly


Job Responsibilities

o Act as the first point of contact to customers working across multiple interaction channels.

o Resolve customer issues within the scope of existing service levels

o Maintain a positive, empathetic, and professional attitude toward customers always.

o Follow communication procedures, guidelines, and policies while resolving customers’ complaints through multiple channels.

o Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.

o Be very conversant with all the banks products to be better equipped to provide support to customers’ inquiries and complaints

o Ensure that all customer interactions, feedback, and complaints are appropriately logged for tracking.

o Ensure that all escalated disputes are properly reviewed and resolved within the agreed SLA

o Respond promptly and effectively to escalated disputes and communicate findings to customers.

o Providing feedback on the efficiency of the customer service process.

o Ensure customer satisfaction and provide professional customer support.

o Identify and assess customers' needs to achieve satisfaction.

o Build sustainable relationships through open and interactive communication

o Ensure the highest level of service standards are maintained.

o Any other duties as assigned

Job Requirements

o B.Sc / HND from any reputable institution

o 2 - 3 years experience.

o Knowledge of customer service practices and principles

o An understanding of banking procedures and policies and Computer literacy

o High degree of intelligence, communication, and analytical skills

o Knowledge of the Financial Advisory and Intermediary Services Act.

o Good verbal communication skills – sincere and articulate.

o Passionate about service.

o Ability to multi-task, set priorities and manage time effectively

o Result-oriented.

o Ability to listen and probe effectively to determine customers’ real needs.

To apply:


Send CV to kamaldeen.adebayo@mactay.com using the job title as the subject of the email.
Jobs/Vacancies / Account Partner @ Mactay Consulting (enugu & Osogbo) by nvestormal: 9:25am On Feb 09, 2022
Role: Account Partner

Location: Enugu & Osogbo

Sector: Telecoms


Job Summary:

- Increase MTN market share by achieving the set targets through the acquisition of new accounts as well as development and maintenance of current accounts.

- Account for the fulfillment of the sales process – from lead generation to bill delivery.

- Seek new clients and create more business opportunities daily, from existing clients so as to increase company revenue.

- Conduct research on potential customers and their disposable income using the data mining system.

- Carry out continuous analysis of the relevant industry, to identify new prospects or opportunities for the corporate sales department

- Prepare and present all corporate sales (weekly and monthly), contractual documentation, and status reports according to MTN quality standards.

- Carry out continuous analysis of the relevant industry, to identify new prospects or opportunities for the corporate sales department.

- Log all customer requests for service, queries, and complaints, escalate and troubleshoot where necessary.

- Build in-depth knowledge of the customers’ operating environment, business drivers, ambition, issues, problems, and obstacles in order to develop and implement solutions to meet their strategic corporate needs

- Maintain excellent partnership relationships with customers, based on trust and an in-depth understanding of the customers’ business

- Assist customers in understanding the value proposition and differentiation of the MTN data products and services.

- Ability to liaise with supervisors on discount issues

- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.

- Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.



Job Conditions:

- Normal MTNN working conditions

- May be required to work extended hours

- Willingness to travel at any time



Qualifications:


- First degree in any related discipline



Experience & Training:


- 3 years working experience in the area of specialization; with experience working with others

- Proficiency in the usage of Microsoft Word, Excel, and PowerPoint.

- Fluent in English


To apply:

Send CV to kamaldeen.adebayo@mactay.com using the job title as the subject of the email.
Jobs/Vacancies / Quality Control Analyst @ Mactay Consulting by nvestormal: 10:52am On Feb 07, 2022
Job Description

i. Perform the chemical and physical testing of finished products, intermediate products, raw materials, and packaging materials/ components.

ii. Conduct all analytical activities according to relevant SOPs and ensure accurate documentation.

iii. Document all the testing activities and calculations to ensure all are accurate and reliable before disposition is awarded.

iv. Wear all provided PPEs and perform activities within the confine of EHS requirements at all times.

v. Partake in the self-audit of the laboratory to ensure continuous improvement of the process.

Qualifications

i. B.Sc/ HND in Sciences, especially Chemistry, Biochemistry, industrial chemistry, Microbiology or B.Pharm

ii. Minimum of 1-year experience in the Quality Management Process.

iii. Must be computer literate with strong proficiency in Microsoft suites.

To apply: Qualified and interested candidates should send CV to kamaldeen.adebayo@mactay.com

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Jobs/Vacancies / Executive Drivers Needed @ Mactay Consulting by nvestormal: 12:05pm On Feb 02, 2022
We are recruiting to fill the position below:

Job Title: Executive Driver

Location: Ikeja, Victoria Island, Lekki, Ajah, Wawa, Arepo, Magboro, Ibafo and Mowe

Employment Type: Full Time

Requirements

• An Executive Driver with not less than 2 years of driving experience, must be very smart and well-groomed.

• Must have a valid driver's license with knowledge of Lagos routes.

• Candidates must be residing within Lagos.

How to Apply:

Send your CV to kamaldeen.adebayo@mactay.com using the job title and your current area of residence and the subject of the email.

Jobs/Vacancies / Direct Sales Executives Recruitment by nvestormal: 9:18am On Jan 31, 2022
Our client, a manufacturing firm is currently hiring goal-driven sales executives to join its Sales Team.

Location: Lagos

Remuneration: 50,000 + commission

Requirements

- HND/BSc in any discipline

- At least 0 - 2 years sales experience

- Good communication & negotiation skills

- Have a flair for sales

- Not more than 35 years of age.

Kindly fill the form in the link below and submit

https://forms.gle/6ekEBeKpBTvsqPmn6

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