Pls Google play store not connecting on my galaxy x2 plus. It kept saying ( Connection time out) pls I need solution

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Happy New year happy New week Guys. Pls I need help. Just got BlackBerry Q5 subscribe for Glo BlackBerry sub for 1k but it kept showing Small edge and the network is kidda slow though glo is working fine in my area it work fine on ma buddy phone with 3G so I don't know if there is solution to that. I got some app downloaded from blackberry world like whatsap but I discover whenever I switch off and on phone I couldn't find the apps I downloaded only those one comes with phone is all remain. Pls I need help I just got BlackBerry Q5. You positive response to my problem shall highly be appreciated.


Thanks,


Nas

I just got my Q5 today and I need guide on how to use glo bbm 1000naira monthly on it. The phone is not browsing after I did glo BBM sub and the 1k has already being deducted. However, I got this message from glo now '' Welcome! BB subscription is pending activation. Pls remove and insert battery after1 hour. Helpdesk 333 would be available in 24hours. Weytin be all that coz MTN no dey do like this oooo help!!!!

No I haven't try any adapter, I don't even have idea what adapter is lol. Anyway, the two PC is with Engineer. I just want to know whether its just a minor issue I can handle myself coz am tired of all this Computer Engineer adding to the problem of PC.

I bought Tokunbo HP Probook after a week when am charging the battery I discover the battery level isn't increase and I got battery not charging, then I decided to get a new battery unfortunately the problem still persist.

Mind you my older system I got before I bought Probook it has board problem so I was thinking could this problems come from the electricity supply or my stabiliser is causing this damages to the both system?

Pls your positive advise to this my humble request shall be highly appreciated.

Thanks. Nas