Thanks for your response. I have called the numbers but the options dont come up. I just hear a lot of noise of people speaking incohenrently

Davidandgo:


By phone
You can get help on the phone with English-speaking staff.

Telephone: +44 (0)300 790 6268 - select option 1
Monday to Friday, 24 hours
Calls cost 69 pence per minute on top of your standard network charges

If you cannot contact UK 0300 numbers, use +44 (0)203 875 4669.

GodMercy2015:
Kindly advice me house on what to do. My biometrics was on July 8th for myself and 2 dependants. Paid call on Monday and decision has been made for all.
Collection mail dropped for 1 dependant but main applicant and the other dependant remain at DMC.
Tommorow makes it 3 weeks.

Hello @GodMercy2015. Please tell me how you made the paid call and what number you called. Ive been trying to reach the numbers but it is making noise on the other end