₦airaland Forum

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Brief

We require the services of a female who has keen interest in occupying the role of a Front Desk. As the face of the company, the ideal officer will be responsible for the first impression made.

Job Description/Responsibilities

Greet and welcome guests
Answer questions; address complaints and grievances
Answer all incoming calls and redirect them where necessary
Keep messages and communicate such to the necessary party
Receive letters, packages and items
Prepare correspondences, send and respond to mails
Keep updated records and files
Take up necessary duties as assigned
Assist in clerical and administrative tasks
Address urgent issues and report same to the Admin officer
Promote the over-all image of the company

Requirements

Candidate must be a graduate (NYSC )
Candidate must be enthusiastic; demonstrating interest working in a corporate environment
Proficient in English (oral and written)
Candidate must have satisfactory knowledge and skills in computer appreciation
Candidate must possess good communication and interpersonal relation skills
Candidate must be quick at taking rational decisions
Candidate must be easy going and well composed
Candidate must be emotionally intelligent
Candidate must demonstrate quick learning abilities
Experience in customer service or administration will be an added advantage
Mode of application: interested candidates should forward CV to jummydayo@outlook.com

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Going

Admin manager.
Job preview
Location: Lagos.


Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet and welcome guests
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receive letters, packages etc. and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Check, sort and forward emails
Monitor office supplies and place orders when necessary
Keep updated records and files
Monitor office expenses and costs
Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements

Bachelors degree i
Proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g. fax, printer etc.)
Knowledge of office management and basic bookkeeping
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Mode of application: send
Jummydayo@outlook.com

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Updated

Job title:customer care support officer.

Locations: Lagos. Jos
Abuja. Akure
Ibadan. Oshogbo
Asaba benin.
Job Summary

The Customer Support Agent will be responsible for assisting both online and retail customers via company’s authorized communication channels.

Minimum Qualification: Degree,bs or HND
Experience Level: No Experience
Experience Length: No Experience/Less than 1 year

Job Description

A fantastic opportunity for an ambitions and hard-working individual to join our fast growing international gaming company to assist provide excellent service to our valued customers.


Responsibilities:

To always be up to date with BonanzaWin business product portfolio and ongoing promotions.
To monitor competitor activity and maintain a good knowledge of their offering.
To communicate important feedback and complaints from customers about business issues to Customer Support Manager and Superiors immediately as they become known.
To show initiative in providing ideas for processes improvement in Customer Support department, as well as general improvements for the company, based on own experience at work and customer feedback.
To provide support to the Customer Support Manager on Online related or other tasks as required.
Escalate inquiries beyond scope of work to Customer Support Manager and other Superiors where necessary.
Work in shifts according to the provided schedule – 40 hours per week.
Answer customer queries without a delay, in good quality and grammatically correct English language, politely and friendly. In exceptional cases if customer’s preferred language is Yoruba, Hausa, Igbo or other local language, which Customer Support Agent knows well, it is allowed to use that for answering customer.


Requirements:

First degree in any relevant discipline
Excellent Spoken and written English
Good Computer literacy and typing skills
Service minded individual
Good Problem Solving Skills
Good Communication Skills
Ability to multitask and manage stressful situations
Background in customer service is an advantage
Yoruba, Hausa or Igbo language skills is an advantage.
Interest in sports and gaming


Benefits:

Flexible work Schedule
Competitive Salary
Learning and Growth Opportunity
Technology
Specialization(s): Software/Backend Development

Mode of Application
Candidates should forward cv to Jummydayo@outlook.com

update

Update

,...

Updated

Update

Job title:customer care support officer.

Locations: Lagos. Jos
Abuja. Akure
Ibadan. Oshogbo
Asaba benin.
Job Summary

The Customer Support Agent will be responsible for assisting both online and retail customers via company’s authorized communication channels.

Minimum Qualification: Degree,bs or HND
Experience Level: No Experience
Experience Length: No Experience/Less than 1 year

Job Description

A fantastic opportunity for an ambitions and hard-working individual to join our fast growing international gaming company to assist provide excellent service to our valued customers.


Responsibilities:

To always be up to date with BonanzaWin business product portfolio and ongoing promotions.
To monitor competitor activity and maintain a good knowledge of their offering.
To communicate important feedback and complaints from customers about business issues to Customer Support Manager and Superiors immediately as they become known.
To show initiative in providing ideas for processes improvement in Customer Support department, as well as general improvements for the company, based on own experience at work and customer feedback.
To provide support to the Customer Support Manager on Online related or other tasks as required.
Escalate inquiries beyond scope of work to Customer Support Manager and other Superiors where necessary.
Work in shifts according to the provided schedule – 40 hours per week.
Answer customer queries without a delay, in good quality and grammatically correct English language, politely and friendly. In exceptional cases if customer’s preferred language is Yoruba, Hausa, Igbo or other local language, which Customer Support Agent knows well, it is allowed to use that for answering customer.


Requirements:

First degree in any relevant discipline
Excellent Spoken and written English
Good Computer literacy and typing skills
Service minded individual
Good Problem Solving Skills
Good Communication Skills
Ability to multitask and manage stressful situations
Background in customer service is an advantage
Yoruba, Hausa or Igbo language skills is an advantage.
Interest in sports and gaming


Benefits:

Flexible work Schedule
Competitive Salary
Learning and Growth Opportunity
Technology
Specialization(s): Software/Backend Development

Mode of Application
Candidates should forward cv to Jummydayo@outlook.com