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I'm Done With Xiaomi Brand - Phones - Nairaland

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I'm Done With Xiaomi Brand by Jack14(m): 11:16pm On Aug 31, 2021
Have been using redmi 7a for like two years now..so I decided to upgrade to a new phone.i bought a new redmi 9c..at first phone was working well then all of a sudden it just off and can't turn on again.
So I took the phone to where I bought it and explain the problem to them.they directed me to their care center to..so when I went there,they took the phone from me and told me they will replace it with another one,that I should come back within 5 days
5 days have turn to a month plus and I haven't still gotten the phone..anytime I go to their store to ask for my phone,they will tell me the phone as not arrive,that they don't even know when it will arrive
Oya I no want phone again,give me back my money..they sey it not possible

2 Likes

Re: I'm Done With Xiaomi Brand by DaCharis2016: 11:59pm On Aug 31, 2021
Escalate it online. And u have to have some patience.

3 Likes 1 Share

Re: I'm Done With Xiaomi Brand by sonofanarchy(m): 2:37am On Sep 01, 2021
email their nigeria office, give full details where you bougt it, they ought to have changed it

3 Likes

Re: I'm Done With Xiaomi Brand by stanley000: 3:02am On Sep 01, 2021
its and android thing. the reason i stopped using androids in general, they spoil on u no matter the so called useless features they pack or how new it is..

1 Like 1 Share

Re: I'm Done With Xiaomi Brand by gogeekish(m): 4:11am On Sep 01, 2021
stanley000:
its and android thing. the reason i stopped using androids in general, they spoil on u no matter the so called useless features they pack or how new it is..
It is not android thing. It is technology thing. There are alot of iPhone users who witness this too. If it doesn't happen to iPhone, why then Apple gave the issue a name? They called it SID (Sudden-instant Death)

80 Likes 5 Shares

Re: I'm Done With Xiaomi Brand by Lexusgs430: 4:15am On Sep 01, 2021
When time reach now, xiaomi users go say nah only Umidigi dey suffer this one blow, 2 die sequence....... grin

11 Likes

Re: I'm Done With Xiaomi Brand by Flamees(m): 5:43am On Sep 01, 2021
Jack14:
Have been using redmi 7a for like two years now..so I decided to upgrade to a new phone.i bought a new redmi 9c..at first phone was working well then all of a sudden it just off and can't turn on again.
So I took the phone to where I bought it and explain the problem to them.they directed me to their care center to..so when I went there,they took the phone from me and told me they will replace it with another one,that I should come back within 5 days
5 days have turn to a month plus and I haven't still gotten the phone..anytime I go to their store to ask for my phone,they will tell me the phone as not arrive,that they don't even know when it will arrive
Oya I no want phone again,give me back my money..they sey it not possible

Re: I'm Done With Xiaomi Brand by skywalker240(m): 6:16am On Sep 01, 2021
Jack14:
Have been using redmi 7a for like two years now..so I decided to upgrade to a new phone.i bought a new redmi 9c..at first phone was working well then all of a sudden it just off and can't turn on again.
So I took the phone to where I bought it and explain the problem to them.they directed me to their care center to..so when I went there,they took the phone from me and told me they will replace it with another one,that I should come back within 5 days
5 days have turn to a month plus and I haven't still gotten the phone..anytime I go to their store to ask for my phone,they will tell me the phone as not arrive,that they don't even know when it will arrive
Oya I no want phone again,give me back my money..they sey it not possible
grin

Something de worry dem

and you sef, you no go give them problem?

omo go give dem problem, i hate rubbish.
Re: I'm Done With Xiaomi Brand by Nobody: 6:42am On Sep 01, 2021
Lexusgs430:
When time reach now, xiaomi users go say nah only Umidigi dey suffer this one blow, 2 die sequence....... grin

Oga we're talking about the frequency of such complaints. This is the first Xiaomi thread I ever saw with this complaint.
But there are many Umidigi threads and posts on this forum with this complaint.

26 Likes

Re: I'm Done With Xiaomi Brand by Lexusgs430: 6:44am On Sep 01, 2021
Mmadu2:


Oga we're talking about the frequency of such complaints. This is the first Xiaomi thread I ever saw with this complaint.
But there are many Umidigi threads and posts on this forum with this complaint.


What's the measure of a complaint......... grin


A complaint is a complain...... Let's not sugar-coat it....... grin

18 Likes

Re: I'm Done With Xiaomi Brand by heykims(m): 7:37am On Sep 01, 2021
Jack14:
Have been using redmi 7a for like two years now..so I decided to upgrade to a new phone.i bought a new redmi 9c..at first phone was working well then all of a sudden it just off and can't turn on again.
So I took the phone to where I bought it and explain the problem to them.they directed me to their care center to..so when I went there,they took the phone from me and told me they will replace it with another one,that I should come back within 5 days
5 days have turn to a month plus and I haven't still gotten the phone..anytime I go to their store to ask for my phone,they will tell me the phone as not arrive,that they don't even know when it will arrive
Oya I no want phone again,give me back my money..they sey it not possible
A friend had a similar experience on this same Redmi 9c. The phone just went off and it didn't come on again just few weeks after purchase. She took it back to the store as it was still under warranty. They took it from her and told her to come get it back later. She got it back weeks later, initial issue resolved but the mouth piece and ear piece had been tampered with, another wahala. She has to return it again, still yet to get it back.

3 Likes

Re: I'm Done With Xiaomi Brand by sunshineV(f): 7:42am On Sep 01, 2021
u go calm down, drink chill water ni or u demand a new/different phone.
Re: I'm Done With Xiaomi Brand by Apus: 7:55am On Sep 01, 2021
Well, I guess you weren't lucky.

Been using my note 8 for almost 2 yrs on now and definitely getting another redmi phone when I want to upgrade. Despite being a heavy user, I'm still amazed I've never had issue with the phone, not even for a day.

1 Like

Re: I'm Done With Xiaomi Brand by Youngpo413: 7:57am On Sep 01, 2021
Strange...
Re: I'm Done With Xiaomi Brand by swarley75(m): 8:22am On Sep 01, 2021
Jack14:
Have been using redmi 7a for like two years now..so I decided to upgrade to a new phone.i bought a new redmi 9c..at first phone was working well then all of a sudden it just off and can't turn on again.
So I took the phone to where I bought it and explain the problem to them.they directed me to their care center to..so when I went there,they took the phone from me and told me they will replace it with another one,that I should come back within 5 days
5 days have turn to a month plus and I haven't still gotten the phone..anytime I go to their store to ask for my phone,they will tell me the phone as not arrive,that they don't even know when it will arrive
Oya I no want phone again,give me back my money..they sey it not possible
Same happened to me, you better go to their Facebook page and escalate it there shout at them. I posted my story in the Xiaomi section. it was when I shouted and threatened that they attended to my issue seriously, my phone is also redmi 9c
Re: I'm Done With Xiaomi Brand by LagosAirport: 8:25am On Sep 01, 2021
The war between Xaiomi fan boys and Transsion fan boys grin grin

Yesterday it was about infinix tv
Today it's about Xiaomi

1 Like

Re: I'm Done With Xiaomi Brand by Davash222(m): 8:31am On Sep 01, 2021
heykims:

A friend had a similar experience on this same Redmi 9c. The phone just went off and it didn't come on again just few weeks after purchase. She took it back to the store as it was still under warranty. They took it from her and told her to come get it back later. She got it back weeks later, initial issue resolved but the mouth piece and ear piece had been tampered with, another wahala. She has to return it again, still yet to get it back.
I bought the 9c two months ago, but it didn't come with the ear piece. I asked why, they said it doesn't come with ear piece .

1 Like

Re: I'm Done With Xiaomi Brand by Tobichuks08: 8:31am On Sep 01, 2021
I understand that no phone is without issues but if it's not Samsung i no dey use!

6 Likes

Re: I'm Done With Xiaomi Brand by Karleb(m): 8:32am On Sep 01, 2021
stanley000:
its and android thing. the reason i stopped using androids in general, they spoil on u no matter the so called useless features they pack or how new it is..

This one no be android thing o.

Naomi in the mud. cheesy

2 Likes 1 Share

Re: I'm Done With Xiaomi Brand by Karleb(m): 8:35am On Sep 01, 2021
Mmadu2:


Oga we're talking about the frequency of such complaints. This is the first Xiaomi thread I ever saw with this complaint.
But there are many Umidigi threads and posts on this forum with this complaint.

Actually, if you are conversant with Naomi, this issue is not so rare in their community.

4 Likes

Re: I'm Done With Xiaomi Brand by swarley75(m): 8:36am On Sep 01, 2021
Apus:
Well, I guess you weren't lucky.

Been using my note 8 for almost 2 yrs now and getting another red phone when I want to upgrade. Despite being a heavy user, I'm still amazed I've never had an issue with the phone, not even for a day.
The way you guys hype this phone ehn I don't understand really. My redmi 9c also went off won't turn on or charge after the 11th day of buying, I took it there and they say they can't give me another one that is over 10 days. well, they fix my phone when the day to collect my phone reach they told me my phone is not under Nigeria warranty I had to pay 8k that day to collect the phone.


Fast forward to exactly a month later the phone stopped charging, I can only charge when I off it, it was there my head spark and I went to Xiaomi Facebook page and blast them, I even sent them a direct message on Facebook and I posted my complaint in every section of their post.

Two hours later I started receiving calls from the Aftersales Manager (Northern region) the apologised and tell me to take the phone to raya care at wuse for them to fix the phone again.


Long story short the phone was fixed in less than an hour and my 8k I initially paid for a new battery was refunded to me after two weeks..


Why will someone be unlucky to buy a new phone since you say the guy is unlucky?

14 Likes

Re: I'm Done With Xiaomi Brand by heykims(m): 8:38am On Sep 01, 2021
Davash222:

I bought the 9c two months ago, but it didn't come with the ear piece. I asked why, they said it doesn't come with ear piece .
Sorry I later found out, it was only the mouth piece that was damaged. Most Xiaomi phones don't come with ear piece, u have to buy the ear piece separately.
Re: I'm Done With Xiaomi Brand by heykims(m): 8:40am On Sep 01, 2021
I think the Xiaomi Redmi 9c has a peculiar software problem.

1 Like

Re: I'm Done With Xiaomi Brand by mrmksmith: 9:07am On Sep 01, 2021
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Re: I'm Done With Xiaomi Brand by Apus: 9:15am On Sep 01, 2021
swarley75:
The way you guys hype this phone ehn I don't understand really. My redmi 9c also went off won't turn on or charge after the 11th day of buying, I took it there and they say they can't give me another one that is over 10 days. well, they fix my phone when the day to collect my phone reach they told me my phone is not under Nigeria warranty I had to pay 8k that day to collect the phone.


Fast forward to exactly a month later the phone stopped charging, I can only charge when I off it, it was there my head spark and I went to Xiaomi Facebook page and blast them, I even sent them a direct message on Facebook and I posted my complaint in every section of their post.

Two hours later I started receiving calls from the Aftersales Manager (Northern region) the apologised and tell me to take the phone to raya care at wuse for them to fix the phone again.


Long story short the phone was fixed in less than an hour and my 8k I initially paid for a new battery was refunded to me after two weeks..


Why will someone be unlucky to buy a new phone since you say the guy is unlucky?

Everyone's story cannot be the same. What I wrote has been my own experience and I stand to gain nothing by hyping any product.

1 Like

Re: I'm Done With Xiaomi Brand by sunshineV(f): 9:25am On Sep 01, 2021
heykims:
I think the Xiaomi Redmi 9c has a peculiar software problem.
my sis have one tho, no issues except software that another software fixed
Re: I'm Done With Xiaomi Brand by Davash222(m): 9:37am On Sep 01, 2021
heykims:

Sorry I later found out, it was only the mouth piece that was damaged. Most Xiaomi phones don't come with ear piece, u have to buy the ear piece separately.
Alright.
Thanks for the enlightenment

1 Like

Re: I'm Done With Xiaomi Brand by Nobody: 10:29am On Sep 01, 2021
Jack14:
Have been using redmi 7a for like two years now..so I decided to upgrade to a new phone.i bought a new redmi 9c..at first phone was working well then all of a sudden it just off and can't turn on again.
So I took the phone to where I bought it and explain the problem to them.they directed me to their care center to..so when I went there,they took the phone from me and told me they will replace it with another one,that I should come back within 5 days
5 days have turn to a month plus and I haven't still gotten the phone..anytime I go to their store to ask for my phone,they will tell me the phone as not arrive,that they don't even know when it will arrive
Oya I no want phone again,give me back my money..they sey it not possible

The phone brand, Xiaomi, is not your problem, it's the service centre you should have called out...

I have been using a Xiaomi Redmi phone for 2+ years without any faults and my family is now using Xiaomi because of my experience.

2 Likes

Re: I'm Done With Xiaomi Brand by Cheezzyy: 11:21am On Sep 01, 2021
Chai, you don use your money buy trouble

1 Like

Re: I'm Done With Xiaomi Brand by Jirilistic(m): 11:38am On Sep 01, 2021
All phones get their own wahala
Just dat "some" Xiaomi users like portraying their phones as perfect. Like it's almost impossible if not impossible to encounter problems while using Xiaomi.
Nd the funny tin is dat when someone who has encountered a problem with a Xiaomi phone points it out, they( fanatical Xiaomi fan boys/girls) will just go quiet or highest they'll tell u to visit the care center but when a transsion user encounters a problem, they'll start making fun of transion care services

11 Likes

Re: I'm Done With Xiaomi Brand by Realboygenius(m): 11:48am On Sep 01, 2021
sunshineV:
my sis have one tho, no issues except software that another software fixed

Why are you lying.
Your sister doesn't have one

It's an occurrence with that particular model of Xiaomi phone. People should stop buying phones that doesn't guarantee them effective after sales services. TECNO might not be perfect but this particular issue would have been resolved by Carlcare in few days.

Stop trying to water down people's complaints because you're a Xiaomi fan boy.

10 Likes

Re: I'm Done With Xiaomi Brand by Sunkanmiwise(m): 11:58am On Sep 01, 2021
Listen to wisdom

2 Likes

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