₦airaland Forum

Job Description:
Job Title: CUSTOMER CARE OFFICER(Must be Fluent in Hausa Language)

Industries/Sector:FMCG

Location: Surulere, Lagos State

Job Brief:
We are looking to hire a Customer Service Officer who will be responsible for the handling of incoming telephone calls.

He / she have the responsibility of dealing with customers who prefer to contact the company through the Internet (e-mails), text messages, or other electronic medium.

Whenever a customer or client calls, the agent puts up information related to the customer or client on the computer screen so as to enable easy reference to sales or service records.

Job Responsibilities:
Responsible for managing a whole lot of incoming and outgoing calls in the organization

Build long-lasting relationships with customers

Keep a comprehensive record of all calls and/or conversations in the organization’s call center data bank

Make use of available opportunity to sell or advertise products to customers

Make sure that whatever response given to the customer(s) is in line with pre-organized communication scripts that have been prepared for different topics that cover customer-related issues

Identify the needs of various customers, clarify information, embark on necessary research, and provide lasting solutions to customer’s problems

Job Requirements
Minimum of HND, B.Sc. in any relevant field

Fresh Graduate

Must be fluent in Hausa Language

Must possess good communication skills

Must have good interpersonal skills to enable an easy flow with customers at all times

Must be self-driven at all times


Method of Application:
Qualified and interested candidates should send cvs to cv@ascentech.com.ng using the job title as the subject

Kemistri:
Job Description:
Job Title: CUSTOMER CARE OFFICER(Must be Fluent in Hausa Language)

Industries/Sector:FMCG

Location: Surulere, Lagos State

Job Brief:
We are looking to hire a Customer Service Officer who will be responsible for the handling of incoming telephone calls.

He / she have the responsibility of dealing with customers who prefer to contact the company through the Internet (e-mails), text messages, or other electronic medium.

Whenever a customer or client calls, the agent puts up information related to the customer or client on the computer screen so as to enable easy reference to sales or service records.

Job Responsibilities:
Responsible for managing a whole lot of incoming and outgoing calls in the organization

Build long-lasting relationships with customers

Keep a comprehensive record of all calls and/or conversations in the organization’s call center data bank

Make use of available opportunity to sell or advertise products to customers

Make sure that whatever response given to the customer(s) is in line with pre-organized communication scripts that have been prepared for different topics that cover customer-related issues

Identify the needs of various customers, clarify information, embark on necessary research, and provide lasting solutions to customer’s problems

Job Requirements
Minimum of HND, B.Sc. in any relevant field

Fresh Graduate

Must be fluent in Hausa Language

Must possess good communication skills

Must have good interpersonal skills to enable an easy flow with customers at all times

Must be self-driven at all times


Method of Application:
Qualified and interested candidates should send cvs to cv@ascentech.com.ng using the job title as the subject

Please is this job vacancy still available?

Newyorkitis:
Please is this job vacancy still available?

Try to apply for it first
Send to the mail in the advert
I cud help with more postings if u want

Kemistri:
Try to apply for it first
Send to the mail in the advert
I cud help with more postings if u want

That will be great!