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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Vacancy Exists For The Post Of Customer Care At Peace Mass Transit (585 Views)
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Vacancy Exists For The Post Of Customer Care At Peace Mass Transit by peaceworldtech: 8:57am On May 31, 2022 |
RESPONSIBILITIES • Professionally handle incoming requests or complaints from customers and ensure that issues are resolved both promptly and thoroughly • Maintain a balance between company policy and customer benefit in decision making • Advise customers on company information • Resolve customer complaints via face to face, phone, email, or social media • Solicit sale of new or additional services or products • Provide feedback on the efficiency of the customer service process • Assist in business development by continuously identifying customers' needs and advising management on business development strategies • Compile reports on overall customer satisfaction and other necessary reports as required by management REQUIRED KNOWLEDGE, SKILLS • Full understanding of transport operational systems including international transport • in-depth knowledge of customer service principles and practices • Working knowledge of Microsoft suite, ERP, CRM and general computing • Ability to manage multiple tasks • Able to handle complaints and unpleasant customers • Highly developed sense of integrity and commitment to customer satisfaction EDUCATION /PROFESSIONAL QUALIFICATION Minimum of OND/NCE certificate in Mass Communications, Literature/Linguistic, Management, Business/Public Administration, Transport Administration or related field with 2+ years of progressive experience in Customer Service. All applications should be addressed to:- Head, Human Resources Peace Mass Transit Ltd 8-12 Peace Factory Road, Emene, Enugu State Date of Interview Thursday 9th June, 2022 Time 10:00am Venue Peace Mass Transit Workshop; plot 8-12 Peace Factory Road, Emene N/B: The interview is strictly by invitation. Visit https://www.pmt.ng/blog/vacancy-for-the-post-of-customer-care-may-20225312022-75340-am for more details. 2 Likes 2 Shares |
Re: Vacancy Exists For The Post Of Customer Care At Peace Mass Transit by Dopecreatures: 9:53am On May 31, 2022 |
Wow this is a wonderful opportunity� peaceworldtech: 1 Like |
Re: Vacancy Exists For The Post Of Customer Care At Peace Mass Transit by Paperworkx: 12:53pm On Jul 06, 2022 |
Hello! Just to inform you that as part of the recent rebrand of Peace Mass Transit, there has been lots of exciting offers and promos. Follow PMT's social media handles to take advantage of them. Linkdin pmt travel https://www.linkedin.com/in/pmt-travel-a47394240/ @PmtTravel https://twitter.com/PmtTravel IG Pmt_travel https://www.instagram.com/pmt_travel/ Visit the website for your reservations @ https://www.pmt.ng/ May your week be PEACEFUL! peaceworldtech: |
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