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Pos Transaction Problem - Business (3) - Nairaland

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How Can I Recover My Money After A Failed POS Transaction? / Pos Transaction Failed But Account Debited / POS Transaction Failures Threaten Cashless Policy (2) (3) (4)

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Re: Pos Transaction Problem by lereinter(m): 3:33pm On Oct 24, 2022
Akerele44:


Bank will just keep telling u to come tomorrow
Since the money is not that huge

Bank see the 40k as small change

I could remember that year i mistakenly sent 70k to a wrong account number

When i went to my bank and complained..they told me to come bk the next day for like 3 days it's was the security man that pitied me and told me to just forget about the money that since the money is not huge they won't answered me and those official i complained to may reverse bk the money to there own personal account without me knowing

Na lie

Use court/lawyer you will get your money.

1 Like

Re: Pos Transaction Problem by Ayomivic(m): 3:34pm On Oct 24, 2022
Hustle938:
Hello Nairalanders, please I need your help urgently as regards a banking transaction on my account

I have a Pos shop in Ibadan which I put someone there to manage for me, we accept card transaction and also transfer from bank.

It happened that on the 15th of October 2022, someone came to do transaction in my shop so he sent 20000 twice from Opay with the account name FOLAKE KOLAWOLE and the transaction was confirmed and the person paid his money.

To my greatest surprise last week Friday which happened to be 21st of October 2022,I received some money into my account and I realised the sum of 40000 naira was withheld in my account so on getting to the bank today 24th October,22 I was told the bearer FOLAKE KOLAWOLE reported the transaction as fraud and that was the reason the money was withheld.

I asked for the way forward and I was told I will have to contact the said kolawole folake so she can go to her bank and clear the transaction whereas there is no means to get the lady and no phone number attached.

So I am appealing to all and sundry if u know any kolawole folake that banks with Opay and did a transaction of 20000 twice to an access account so I can reach her or if there’s any other means

The document received from the bank is attached below

I heard se fraudster used to do like that. They would go to pos to make transaction and after that they would go to court to report the transaction they did by themselves as fraudulent.

The question here are

Did Folakr lost his phone?

If not how did the person that did the transaction for hold of his phone or sim to do the transaction?

If he did not lost his phone or sim that means he or she knows the person that came to.do the transaction . May be the person was her sister or family member.

My advice is that you monitor Folakr to see if she knows the lady that come to do transaction with you.
Re: Pos Transaction Problem by emmykk(m): 3:34pm On Oct 24, 2022
I suppose the bank would have called you when someone report your account to them but instead they went and penalized you.

Report the matter to a lawyer and see what his or her advice will be


I mistakely sent 10K to one account number I reported the matter to Firstbank and CBN nothing was done for refund

1 Like

Re: Pos Transaction Problem by Kobicove(m): 3:35pm On Oct 24, 2022
okoroemeka:
the bank is deliberately obstructive by not giving you the phone no or even calling the kolawole in your presence because the phon contact will be on the account,my manager mistakenly transfered #155k to a strange no,we went to the bank and got the contact of the person,they called him and he repaid it after he has already withdrawn it to chop

Legally speaking the bank is not authorised to disclose one customer's details to another customer without an express order or authorisation of a court of law.

A banker could loose his job for doing this!
Re: Pos Transaction Problem by exco90(m): 3:37pm On Oct 24, 2022
That account number is folake's phone number... Just add 0 to the beginning of that number.. you are going to get folake's number... Call her then inform her what's happening..
Re: Pos Transaction Problem by wallarwallar(m): 3:41pm On Oct 24, 2022
iiifedimma:
Please let's support his excellency Mr Peter obi for the president of federal Republic of Nigeria, we are tired of those thief's now,

Without a tribalism and nepotism any sane Nigerian know it's only someone like Peter obi that can now rescue Nigeria from total collapsing, but seriously some ethnic bigot people will just still prefer to hav their own man at the affairs of the country either he is capable or not than to go for what could have been the best solution to all nigerian's current problems, #ObiDatti2023 is certain


No wonder dey call u guys OBISLAVE no sense at all .. Somebody seriously need help and u @ talking abt obi. God punish u and obi

2 Likes

Re: Pos Transaction Problem by Itsrm(m): 3:47pm On Oct 24, 2022
seborrhic:

Rubbish assertion.
If it's that easy and straightforward,many fraudsters would have been doing it.
The process of proving the transaction is not just fraudulent but automatically debiting and crediting the fraudster is far more tedious and involves not just the police but a court process.
As bad as Nigeria is painted to be,you think these things are as easy as they say in beer parlours.


I have seen it happen first hand and have nothing to prove to you. You are free to believe whatever you want to believe.
Re: Pos Transaction Problem by RepoMan007: 3:50pm On Oct 24, 2022
I suspect a crime by relatives. Probably a relative of folake who knows her ATM PIN, took her card but didn't want the trail to lead to her own account and decides to pick it up from a POS.
It could also be an arrangement between folake and a female accomplice to use folake's card then folake shows up in bank to reverse the transaction claiming fraud.

1 Like

Re: Pos Transaction Problem by Timekeeper452: 3:53pm On Oct 24, 2022
This is why POS terminals refuse to collect bank transfers. Never collect bank transfers from someone you don’t know in person as a business owner.

3 Likes

Re: Pos Transaction Problem by WarriAproko: 3:58pm On Oct 24, 2022
Which company or bank POS are u using
Re: Pos Transaction Problem by wallarwallar(m): 3:58pm On Oct 24, 2022
Itsrm:
It's a new scam in town. People go to POS shops to withdraw money and go back to the bank to report the transaction as fraudulent or that the transaction failed. The bank usually will try contacting the POS agent and in cases where they can't be reached, the bank debits the account of the POS agent and credits the fraudster.

In your own case, good thing the bank can reach you. I think all you need to do is prove that Folake was indeed paid by showing them the receipt of the transaction.

Even if the person you paid is not Folake, its none of your business. It wasn't you who compromised Folakes account neither do you have a means to determine fraudulent transactions.


Very useful advice and to add more I think it is important to keep transaction reciept but on dis case reported as fraud Nigeria bank need a lon to do as who should be held accountable for stuff like dis as POS just rendered service to the customer
Re: Pos Transaction Problem by cherishmichael: 3:58pm On Oct 24, 2022
Akerele44:


Bank will just keep telling u to come tomorrow
Since the money is not that huge

Bank see the 40k as small change

I could remember that year i mistakenly sent 70k to a wrong account number

When i went to my bank and complained..they told me to come bk the next day for like 3 days it's was the security man that pitied me and told me to just forget about the money that since the money is not huge they won't answered me and those official i complained to may reverse bk the money to there own personal account without me knowing

Okay, bro they've done you this thing too!!
We are not living in a good country.
Re: Pos Transaction Problem by SirJerrie(m): 4:03pm On Oct 24, 2022
Akerele44:


Bank will just keep telling u to come tomorrow
Since the money is not that huge

Bank see the 40k as small change

I could remember that year i mistakenly sent 70k to a wrong account number

When i went to my bank and complained..they told me to come bk the next day for like 3 days it's was the security man that pitied me and told me to just forget about the money that since the money is not huge they won't answered me and those official i complained to may reverse bk the money to there own personal account without me knowing

This one na story...
You're bigger than the money, thats why you left if for them.
I made mistake with a 10k transaction.
I got the money back after 2 weeks after much back-and-forth....
If you had followedup, you'll get your money.

1 Like

Re: Pos Transaction Problem by bayplus: 4:03pm On Oct 24, 2022
iiifedimma:
Please let's support his excellency Mr Peter obi for the president of federal Republic of Nigeria, we are tired of those thief's now,

Without a tribalism and nepotism any sane Nigerian know it's only someone like Peter obi that can now rescue Nigeria from total collapsing, but seriously some ethnic bigot people will just still prefer to hav their own man at the affairs of the country either he is capable or not than to go for what could have been the best solution to all nigerian's current problems, #ObiDatti2023 is certain

How does Peter Obi campaign is connected to POS transaction issue.

You mean Obi will resolve the problem for her if he wins?

As for me, I don't see any difference between Peter Obi snd the other Career Politicians like Tinubu, Atiku, Kwakeanso etc. going by his records. He has been part of the establishments.

Can Peter Obi ignore Obasanjo or disregard his opinion.

I wish Nigerians would support a truly new breed.

The way you guys are presenting Peter Obi as the Messiah. Some married women who have been unable to conceive for decades will expect the coming of Obi will suddenly lead to their pregnancies.

I still stand on my point that Peter Obi will perform far woefully than Buhari.

That's if he is lucky to win.

We will all be here to review the updates.

Those whose trademark is to insult can go ahead.

I have no candidate to support because Nigerians are not looking on the direction of those with "departue from the past"

3 Likes

Re: Pos Transaction Problem by Odunharry(m): 4:04pm On Oct 24, 2022
Kobicove:


So how is this the problem of the POS operator? undecided
He received the money. Definitely account owner must have notified the bank when she saw 40k missing from her account.

He should be more careful or accept transfers only from people he knows very well which is still risky.
Re: Pos Transaction Problem by Mbenny(m): 4:09pm On Oct 24, 2022
Norra22:
Ok
report the case and your bank to CBN
Re: Pos Transaction Problem by iamsolasoul(f): 4:14pm On Oct 24, 2022
airsaylongcome:


What software do you use to issue your invoices and Receipts? What Narration do you use as Item description?

Hi it’s called invoice it’s on the App Store

1 Like

Re: Pos Transaction Problem by NuhuIbrahim(m): 4:21pm On Oct 24, 2022
I'm having similar problem right now
Re: Pos Transaction Problem by NoToPile: 4:21pm On Oct 24, 2022
I know some POS operators that don't accept transfers anymore because of all this nonsense.

Very soon they will all stop receiving transfers and do card only transactions, just a matter of time.

1 Like

Re: Pos Transaction Problem by Nobody: 4:27pm On Oct 24, 2022
Hustle938:
Hello Nairalanders, please I need your help urgently as regards a banking transaction on my account

I have a Pos shop in Ibadan which I put someone there to manage for me, we accept card transaction and also transfer from bank.

It happened that on the 15th of October 2022, someone came to do transaction in my shop so he sent 20000 twice from Opay with the account name FOLAKE KOLAWOLE and the transaction was confirmed and the person paid his money.

To my greatest surprise last week Friday which happened to be 21st of October 2022,I received some money into my account and I realised the sum of 40000 naira was withheld in my account so on getting to the bank today 24th October,22 I was told the bearer FOLAKE KOLAWOLE reported the transaction as fraud and that was the reason the money was withheld.

I asked for the way forward and I was told I will have to contact the said kolawole folake so she can go to her bank and clear the transaction whereas there is no means to get the lady and no phone number attached.

So I am appealing to all and sundry if u know any kolawole folake that banks with Opay and did a transaction of 20000 twice to an access account so I can reach her or if there’s any other means

The document received from the bank is attached below



Bro if you don't have enough cash inside, i suggest you leave it and if you have the girl's account number, go and complain also.

That's how one idiot reported mine over 5k services rendered and the bank restriction my account. Have gone to the bank more than three times the guy nor dey gree show up and his own bank not helping matter.. that's how I left that account...
Re: Pos Transaction Problem by Promising5555: 4:28pm On Oct 24, 2022
1. Take a court order instructing your bank to free the account
2. When kolawale tries to make more enquiry of why he didn't get the funds as requested from the bank, the bank will refer him to that court where you requested a further counter argument and the matter will be settled in court if kolawale was right, he will challenge you to the matter in that court, if he is not right, he will suspend the matter.
Re: Pos Transaction Problem by Nobody: 4:40pm On Oct 24, 2022
Hustle938:
imagine

The bank gave me only her name with no other details,I have messaged all kolawole folake I know on Facebook but I haven’t gotten any reply


There was no other details aside d name
The bank has her full details.But didn't want to call her.You should report to the regulatory authority, CBN, on twitter or any of their social media handle.
Re: Pos Transaction Problem by chosengocap: 4:43pm On Oct 24, 2022
Hustle938:
Hello Nairalanders, please I need your help urgently as regards a banking transaction on my account

I have a Pos shop in Ibadan which I put someone there to manage for me, we accept card transaction and also transfer from bank.

It happened that on the 15th of October 2022, someone came to do transaction in my shop so he sent 20000 twice from Opay with the account name FOLAKE KOLAWOLE and the transaction was confirmed and the person paid his money.

To my greatest surprise last week Friday which happened to be 21st of October 2022,I received some money into my account and I realised the sum of 40000 naira was withheld in my account so on getting to the bank today 24th October,22 I was told the bearer FOLAKE KOLAWOLE reported the transaction as fraud and that was the reason the money was withheld.

I asked for the way forward and I was told I will have to contact the said kolawole folake so she can go to her bank and clear the transaction whereas there is no means to get the lady and no phone number attached.

So I am appealing to all and sundry if u know any kolawole folake that banks with Opay and did a transaction of 20000 twice to an access account so I can reach her or if there’s any other means

The document received from the bank is attached below

Na the new format. It also happened to my cousin . The bank didn't contact her after the report of fraud was made and put a lien on the money in her account . The bank removed the lien after some days . On Wednesday she will be at the police for the case. Nothing concern you for this case . If una go court you go win
Re: Pos Transaction Problem by blazerzz: 4:50pm On Oct 24, 2022
Listen to me carefully everybody. If you’re a POS agent or operate a POS outlet, NEVER EVER ACCEPT TRANSACTIONS (inflow or outflow) FROM NIGERIANS using OPAY, PALMPAY or KUDA BANK ACCOUNTS.

Those accounts are the primary accounts of YAHOO BOYS. They are mainly used to divert fraudulent attention away from their mainstream Bank Accounts.

If any of your customers cannot transact with their mainstream Bank Accounts (e.g First Bank, GTBank, Access Bank, UBA e.t.c)

Tell them to fvck off - otherwise, you’ll land yourself or your business in big trouble.

If I’m doing any transactions with anybody and the person dares mention OPAY or KUDA, I immediately block them off and tag them scammers.

95% of every Nigerian (especially from this current generation) has an active genome of fraud, scam & wickedness in their DNA.

Yahoo Boys are free to masturbate on my mention.[/quote]

2 Likes

Re: Pos Transaction Problem by blazerzz: 4:52pm On Oct 24, 2022
Your conclusions are not accurate.
Re: Pos Transaction Problem by Nobody: 5:01pm On Oct 24, 2022
mcwally:
It has happened to me b4 they transfer money from one online bank to my Access bank which i paid to d person but after one week access bank called it fraudulent transfer i was told to refund the money
Did you refund it?The receiver and the one who carryout the transfer connived to scam you.
Re: Pos Transaction Problem by Nobody: 5:03pm On Oct 24, 2022
okoroemeka:
the bank is deliberately obstructive by not giving you the phone no or even calling the kolawole in your presence because the phon contact will be on the account,my manager mistakenly transfered #155k to a strange no,we went to the bank and got the contact of the person,they called him and he repaid it after he has already withdrawn it to chop
Did the receiver paid everything?
Re: Pos Transaction Problem by kutashi: 5:06pm On Oct 24, 2022
ogododo:

Make u contact your banker. Write a statement through email to document your story, copy CBN too.
Op should just do this! I am telling you, this will take care of your headache.
Re: Pos Transaction Problem by kutashi: 5:09pm On Oct 24, 2022
Absolutely well said!
Bulk of scamming has now being redirected through those wallet nonsense!
blazerzz:
Listen to me carefully everybody. If you’re a POS agent or operate a POS outlet, NEVER EVER ACCEPT TRANSACTIONS (inflow or outflow) FROM NIGERIANS using OPAY, PALMPAY or KUDA BANK ACCOUNTS.

Those accounts are the primary accounts of YAHOO BOYS. They are mainly used to divert fraudulent attention away from their mainstream Bank Accounts.

If any of your customers cannot transact with their mainstream Bank Accounts (e.g First Bank, GTBank, Access Bank, UBA e.t.c)

Tell them to fvck off - otherwise, you’ll land yourself or your business in big trouble.

If I’m doing any transactions with anybody and the person dares mention OPAY or KUDA, I immediately block them off and tag them scammers.

95% of every Nigerian (especially from this current generation) has an active genome of fraud, scam & wickedness in their DNA.

Yahoo Boys are free to masturbate on my mention.
Re: Pos Transaction Problem by Nobody: 5:11pm On Oct 24, 2022
emmykk:
I suppose the bank would have called you when someone report your account to them but instead they went and penalized you.

Report the matter to a lawyer and see what his or her advice will be


I mistakely sent 10K to one account number I reported the matter to Firstbank and CBN nothing was done for refund
After sometime,the bank manager will called the receiver and threatened to involve the police if the money is not reverted.Na you slack.
Re: Pos Transaction Problem by Treasure17(m): 5:12pm On Oct 24, 2022
Hmmm. It's how POS operators are scamming people they will see when customers are the worse set of people. From fake alert, editing withdrawal amount and change it to their desire figures, giving out fake cash etc.

No one dare try this with me though.
Re: Pos Transaction Problem by Nobody: 5:13pm On Oct 24, 2022
RepoMan007:
I suspect a crime by relatives. Probably a relative of folake who knows her ATM PIN, took her card but didn't want the trail to lead to her own account and decides to pick it up from a POS.
It could also be an arrangement between folake and a female accomplice to use folake's card then folake shows up in bank to reverse the transaction claiming fraud.

Na Bank transfer not card

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