₦airaland Forum

The old debt the shops had before the meter was installed will be added to the outstanding bill of the meter they will be deducting on every recharge till the debt is fully paid, I have same issue 2k Is deducted to pay my outstanding bills on every of my recharge

Stop begging up and down. Sc@mmer. Enjoy your T-pain mandate.

The meter is faulty obviously.

You can repair it by engaging a meter engr unofficially, which is a better option.

Officially, they don't repay faulty meters, can only be replaced, and you'll pay heavy estimated bills for the period, as they'll treat it as a bypass since you didn't report to them since it happened.

This country favor northerners too much.
Free light

mrvitalis:
The free lights u were using before they installed the meters... U would keep paying gradually till it's paid

I am actually aware of this, just that the meter hasn't off since 4 months ago it was installed so we can purchase unit on it. Then when I request for the outstanding bills, I discovered there's a negative amount added which I don't understand, an electrician said maybe the meter is borrowing units on its own thereby incurring more debts...

femimailbox:
Just pay the debt on it.
The meter is faulty. It was suppose to trigger off when the credit finished but it didn't. Not new to me.
I would say you are in luck if it was for your personal use because you can use and pay anytime you want, no pressure.

Clear the debt first, then inform the 'NEPA' office so that they can fix it or replace it. Thanks.

The part it doesn't trigger off, that's what is giving me concern. The negative amount also added to the outstanding debts looks confusing, I spoke to an electrician he said maybe the meter is borrowing units on it own thereby incurring more debts....

Mccullum:
Half story is tantamount to misinformation.

Agreed.

ogaontop:
Why not go to the nearest Phcn office and do official complaint to avoid paying the incurred bills yourself when the current occupants will leave.

I would do that as soon as possible.... Thank you...

honestivo:
Contact the company for expert help

I'll do that as soon as possible

mejetov422:
You can as well reach out to their office close to you for clarity..

Bringing it online won't really solve this issue. So act fast.

Thank you, I'll do the needful asap

umarc19:
Get rid of this meter and apply for a new one..

Get rid of this meter and apply for a new one..

Get rid of this meter and apply for a new one..

Don't say I did not warn you 🤨.

Thank you. I am beginning to fear oo... The previous meter abandoned, there was a debt of over 350k incurred on it. Now it has been left for me to clear....

zeusdgrt:
Bypass,no meter should read on negative.Either there is a bypass or the meters are sharing a common neutral capable for it to be reading negative,but in this case I sure it's a bypass

If it is a bypass, I'll seriously deal with the occupants. What manner of stupidity, they abandoned the previous meter citing too much of debt on it, then a new one was gotten and they still refuse to pay their bill...

AFULA:
Go and settle

Lol

mrvitalis:
The free lights u were using before they installed the meters... U would keep paying gradually till it's paid

Happened to me..

So what's now free about it since I'll be made to pay back ?

Mine on)y accrued not up to 20k before I paid up. Now I don't have any biz with any wahala...

I now use what I pay

Estimated bill na scam abegi..

Haba madam since how many months naa ?? The Money for the inhaler supposed don complete since ma

Ifatobi:
Dear everyone, please forgive me for doing this but it seems that I have no choice. I'm typing this with tears in my eyes and with a very heavy heart. I'm doing this for my little girl who is asthmatic, I have exhausted my savings to buy her Seretide inhaler but at this point it has become too expensive to afford. I work two jobs to provide for my family but it never seem to be enough and as it stands I have exhausted all channels with which I can borrow money to buy it. It is sold for 18,500 but anything we can lay our hands on is perfectly okay please. Even 1k will go a long way to keep my baby girl alive please. Please my family, am on my knees, I am pleading for assistance to save my daughters life. I beg you in God's name please.. Any well meaning Nigerian whom God has touched their heart to help us, please help us. May the Almighty GOD bless all you lay your fingers on, amen.

10 25 02 57 87. First City Monument Bank (fcmb)
May God bless you immensely ❤ 🙏

Vecta5:
Go to metering office and find out whatsup.

That's the only way you can solve this issue.

They will sit you down and look at your back office to know what's happening.

Make sure you do it while those Tennant's are there so that you can bill them if there is another bill to pay.

I will do the needful asap and hold everyone of them accountable...

Gentlesoul2021:
Good afternoon everyone

I will like u all to please help me on this issue.
4 months ago, I requested for a new prepaid meter for 11 shops, even though 5 of them requested to be disconnected from nepa light while 6 shops was connected to the meter.

My concern now is, since I acquire this meter 4/5 months ago, this meter has not trigger off so they can recharge on it which has started giving me concern lately then I log on ibedc (Ibadan electricity distribution company) to obtain the outstanding bills for this new meter and from the look of things, aside the amount placed on the meter (by phch through their dubious means) from estimated billings prior to the insurance of the meter, I noticed a negative amount reading on the meter which I find very confusing.

I am beginning to think maybe the meter has started borrowing units on it own with what I read somewhere online.

These guys has been using light for over 8months without paying light bills.

I will like to act fact on this issue as this shop occupants abandoned a previous meter they were using earlier citing no amount of unit they purchase on it quickly exhaust which prompted them to go request for an outstanding bills on the meter and it was discovered that about 350k debt was on it incurred by the previous tenants.

I don't want such occurrence on the new meter so I want to act fast.

Please I will like someone knowledgeable about metering stuffs to please take a look and possibly give next line of action..
Thank you so much...

Mods please help push to front page for a wider contribution.

They usually give free 200 units for a start. When you exhaust it, they start billing.

Maybe that's what's happening with your own.

Pootle:
jus continue enjoying it....that your own dividend of democrazy or share of the national cake, when you have your fill take down the meter and burn it

Ino do this one oo as ino support T-pain at all...

Heffalump:
Account type is showing prepaid whereas, the transaction looks like postpaid account.
Something is amidst here.

Go to IBEDC office nearest to you and lodge complain before it's too late.

It is a prepaid meter, I'll escalate it by going to their office...

Gentlesoul2021:
Ino do this one oo as ino support T-pain at all...

lol

Mrfeel:
The old debt the shops had before the meter was installed will be added to the outstanding bill of the meter they will be deducting on every recharge till the debt is fully paid, I have same issue 2k Is deducted to pay my outstanding bills on every of my recharge

The old debt is on a separate meter which I have even start offsetting it. It has 369k on it...
I got a new meter when some of the occupant start their ranting and randy behavior as they refused rechargimg on the old meter citing they can't pay for what they didn't use. Now there's new meter yet none has recharge it for the past 4 months ago it was installed. My assumption is that they are waiting for the meter to trigger off before they recharge on it yet the meter sef no off ooo....

HopeGying:
Stop begging up and down. Sc@mmer. Enjoy your T-pain mandate.

You're an unfortunate creature. Carry ur bitter life elsewhere...

eteba:
The meter is faulty obviously.

You can repair it by engaging a meter engr unofficially, which is a better option.

Officially, they don't repay faulty meters, can only be replaced, and you'll pay heavy estimated bills for the period, as they'll treat it as a bypass since you didn't report to them since it happened.

I just got to know recently that they haven't made recharge on it since 4 months ago it was installed. I purchased the meter through a senior phcn official and I'll suggest the possible way to fix it to him if I should bring it back to him or have it fixed through a private meter engr.
Actually they will delay the repair so as to calculate huge estimated bills before they bring it back.
This is uncalled for tbh.

Oga It happens. I think it has to do with the negative. Mine on likedc did like so when I got it, they said it was negative Abi neutral wire, they were meant to come check it, but I did not follow up since it was me using it personally and would not let it get to negative.
What you should do immediately is write a letter about your complaint, take it to their office and let them stamp it in acknowledgement. Keep a copy. Make your complaint. To follow up, you can call their customer service number to complain too, but I also prefer email since it is hard copy and evidence.
You have to pay the outstanding since it was used, on the other hand you can decide to challenge it through nerc forum, claiming the meter did not stop reading and so the accumulated debt by your tenants are not your concern and see how it goes.

Ishilove:
Mynd.44, these scammers have started new format

I wonder where in Nigeria do people work 2 jobs. Lol

correctguy101:
Happened to me..

So what's now free about it since I'll be made to pay back ?

Mine on)y accrued not up to 20k before I paid up. Now I don't have any biz with any wahala...

I now use what I pay

Estimated bill na scam abegi..

I am actually avoiding that estimated bill. My single phase meter damaged, I had to switch to the meter that was abandoned by the occupant earlier and I have start paying the debt on it bit by bit..
The price of a single phase meter is now up to 150k while 3 phase meter is up to 230k, then the estimated bill they will place me on before they bring the meter which can span up to over 6 months to take them to bring a new meter.
Estimated bill for over 6months, it will be too huge...

Estichuxs:
They usually give free 200 units for a start. When you exhaust it, they start billing.

Maybe that's what's happening with your own.

Yes I am aware of this, but then when I requested for outstanding bills on the meter, the negative amount added got me confusing. Then again, since 4 months ago are u sure the 200 units wouldn't have exhausted for people of six. There are refrigerator users among them ooo...

A basic case of negative meter reading.
Solution:
* recharge that meter with an amount well above that debt you see there. It will wipe away the negative reading and put your meter reading in the positive.
i. You can either continue topping up your meter unit ANYTIME you discover it is about to go negative (you/your tenants have the little box to check your unit balance. Use it!!) and all will be fine between you n the power supply company.

OR

ii. You can reach out the customer care unit of IBEDC (IMMEDIATELY after recharging that meter AND ENSURING your unit is in the positive) to report the negative reading issue.
If for any reason you do I too know and report this to IBEDC without first clearing your outstanding debt, the kain penalty wey dem go bill you for using light free for months (called free riding) will make you lose appetite for days.

You'll be fine las las.

The meter was not properly connected by the installer , you need to call the ibedec technicians to come and properly install the meters. The amount consumed is what the meter recorded.

joseph1832:
I wonder where in Nigeria do people work 2 jobs. Lol

With the rate of unemployment, one person is hogging two jobs? Atoh. Criminals

Gentlesoul2021:
I am actually avoiding that estimated bill. My single phase meter damaged, I had to switch to the meter that was abandoned by the occupant earlier and I have start paying the debt on it bit by bit..
The price of a single phase meter is now up to 150k while 3 phase meter is up to 230k, then the estimated bill they will place me on before they bring the meter which can span up to over 6 months to take them to bring a new meter.
Estimated bill for over 6months, it will be too huge...

I once heard about a gadget that can read ur consumption of power on here...

Some kinda meter.. I dunno.. someone even posted a picture, it's on jumia. I'll share with you when I'm rightly disposed to, I dey enjoy beer time now