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Prepaid Meter Issue - Properties (4) - Nairaland

Nairaland ForumNairaland GeneralPropertiesPrepaid Meter Issue (46471 Views)

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Re: Prepaid Meter Issue by Iseoluwani: 9:26pm On Oct 16, 2024
Gentlesoul2021:
Good afternoon everyone

I will like u all to please help me on this issue.
4 months ago, I requested for a new prepaid meter for 11 shops, even though 5 of them requested to be disconnected from nepa light while 6 shops was connected to the meter.

My concern now is, since I acquire this meter 4/5 months ago, this meter has not trigger off so they can recharge on it which has started giving me concern lately then I log on ibedc (Ibadan electricity distribution company) to obtain the outstanding bills for this new meter and from the look of things, aside the amount placed on the meter (by phch through their dubious means) from estimated billings prior to the insurance of the meter, I noticed a negative amount reading on the meter which I find very confusing.

I am beginning to think maybe the meter has started borrowing units on it own with what I read somewhere online.

These guys has been using light for over 8months without paying light bills.

I will like to act fact on this issue as this shop occupants abandoned a previous meter they were using earlier citing no amount of unit they purchase on it quickly exhaust which prompted them to go request for an outstanding bills on the meter and it was discovered that about 350k debt was on it incurred by the previous tenants.

I don't want such occurrence on the new meter so I want to act fast.

Please I will like someone knowledgeable about metering stuffs to please take a look and possibly give next line of action..
Thank you so much...

Mods please help push to front page for a wider contribution.
they have tapped it
Re: Prepaid Meter Issue by Gentlesoul2021(op): 9:26pm On Oct 16, 2024
freakyavia:
if you get there ask for a break down they would give you a bill showing the dates and time and the unit used its a break down
Okay, thank you
Re: Prepaid Meter Issue by Gentlesoul2021(op): 9:27pm On Oct 16, 2024
Iseoluwani:
they have tapped it
I'll ask an electrician to check the installation and wiring again...
Re: Prepaid Meter Issue by Iseoluwani: 9:30pm On Oct 16, 2024
Gentlesoul2021:
Good afternoon everyone

I will like u all to please help me on this issue.
4 months ago, I requested for a new prepaid meter for 11 shops, even though 5 of them requested to be disconnected from nepa light while 6 shops was connected to the meter.

My concern now is, since I acquire this meter 4/5 months ago, this meter has not trigger off so they can recharge on it which has started giving me concern lately then I log on ibedc (Ibadan electricity distribution company) to obtain the outstanding bills for this new meter and from the look of things, aside the amount placed on the meter (by phch through their dubious means) from estimated billings prior to the insurance of the meter, I noticed a negative amount reading on the meter which I find very confusing.

I am beginning to think maybe the meter has started borrowing units on it own with what I read somewhere online.

These guys has been using light for over 8months without paying light bills.

I will like to act fact on this issue as this shop occupants abandoned a previous meter they were using earlier citing no amount of unit they purchase on it quickly exhaust which prompted them to go request for an outstanding bills on the meter and it was discovered that about 350k debt was on it incurred by the previous tenants.

I don't want such occurrence on the new meter so I want to act fast.

Please I will like someone knowledgeable about metering stuffs to please take a look and possibly give next line of action..
Thank you so much...

Mods please help push to front page for a wider contribution.
can u gimme the website to check mine pls
Re: Prepaid Meter Issue by Gentlesoul2021(op): 9:30pm On Oct 16, 2024
Holamidhe:
My current meter has same issue. I am currently in the negative. The positive side is, I won't rush to buy unit but I try to balance it up quickly. It is not unusual.
Urgent attention need to be taken. As the meter no off, tenant think them don see awoof and debt dey pile up...
Re: Prepaid Meter Issue by Iseoluwani: 9:31pm On Oct 16, 2024
Gentlesoul2021:
I'll ask an electrician to check the installation and wiring again...
there is a way they will do it that they will tap it without touching the prepaid. the best time for you to check is in the evening when nepa wont be moving around the community, by then they must have tapped it.
Re: Prepaid Meter Issue by Gentlesoul2021(op): 9:31pm On Oct 16, 2024
alyarmouk:
Olopa ma ko everybody.
Dey do like say u no no say Dem don hack d meter, change seal.
Who come hack am. Wetin wey b say Na NEPA bring am themselves...
Re: Prepaid Meter Issue by Iseoluwani: 9:32pm On Oct 16, 2024
Gentlesoul2021:
Urgent attention need to be taken. As the meter no off, tenant think them don see awoof and debt dey pile up...
how can i check mine online too pls

pls treat urgently
Re: Prepaid Meter Issue by Gentlesoul2021(op): 9:36pm On Oct 16, 2024
Iseoluwani:
can u gimme the website to check mine pls
Depend on the distribution company your state is allocated to.

Mine is Ibadan electricity distribution company ibedc so the website for it is;

https://ibedc.com/index
Re: Prepaid Meter Issue by Iseoluwani: 9:37pm On Oct 16, 2024
Gentlesoul2021:
Urgent attention need to be taken. As the meter no off, tenant think them don see awoof and debt dey pile up...
can i get the websitr
Re: Prepaid Meter Issue by Iseoluwani: 9:37pm On Oct 16, 2024
Gentlesoul2021:
Depend on the distribution company your state is allocated to.

Mine is Ibadan electricity distribution company ibedc so the website for it is;

https://ibedc.com/index
thank you
Re: Prepaid Meter Issue by Gentlesoul2021(op): 9:38pm On Oct 16, 2024
Iseoluwani:
there is a way they will do it that they will tap it without touching the prepaid. the best time for you to check is in the evening when nepa wont be moving around the community, by then they must have tapped it.
Ok, I'll have it examined..
Re: Prepaid Meter Issue by Gentlesoul2021(op): 9:39pm On Oct 16, 2024
Iseoluwani:
thank you
U wlc
Re: Prepaid Meter Issue by justdream(m): 9:53pm On Oct 16, 2024
The meter must have entered TAMPER mode and the users tried to clear it using a "quack". They must have been told not to allow the Meter's Unit to get to Zero (0) but they ignored. After the Zero mark, the meter starts reading backwards in the negative region.

Solution:
Abandon the Meter and apply for a new one. Its safer that way.
Re: Prepaid Meter Issue by zeusdgrt(m): 9:59pm On Oct 16, 2024
jmoore:
Meter can read negative if you borrow.

My disco allow borrowing of credit, which is limited to 10kwh.
Which disco?
Re: Prepaid Meter Issue by fredopareto(m): 11:20pm On Oct 16, 2024
The meter as be tampered
Re: Prepaid Meter Issue by lebete3000: 2:13am On Oct 17, 2024
femimailbox:
Just pay the debt on it.
The meter is faulty. It was suppose to trigger off when the credit finished but it didn't. Not new to me.
I would say you are in luck if it was for your personal use because you can use and pay anytime you want, no pressure.

Clear the debt first, then inform the 'NEPA' office so that they can fix it or replace it. Thanks.
This one don turn postpaid
Re: Prepaid Meter Issue by LOVEGINO(m): 2:44am On Oct 17, 2024
Gentlesoul2021:
Yes there is light and as the meter no off, the tenant no bother to recharge...
abeg make una dey flex am dey go. Country hard.
Re: Prepaid Meter Issue by frankputer: 3:05am On Oct 17, 2024
Gentlesoul2021:
Ok I'll check the meter manuals to know the name of the meter.
Concerning Ur meter that got a fault called not display, were u asked to buy new one or how do u resolve it....
I was told that I should replace it,
Main while they will want to connect me manually because they don’t want to repair the meter for me.
So that I will pay unmetered bill,
I ran for my dear life, and continue to use my solar.
NO DISPLAY is the error name the recorded on the report.
My meter is still on the pole,
I want to get a meter engineer to fix it.
Re: Prepaid Meter Issue by Caseless: 5:16am On Oct 17, 2024
Gentlesoul2021:
Good afternoon everyone

I will like u all to please help me on this issue.
4 months ago, I requested for a new prepaid meter for 11 shops, even though 5 of them requested to be disconnected from nepa light while 6 shops was connected to the meter.

My concern now is, since I acquire this meter 4/5 months ago, this meter has not trigger off so they can recharge on it which has started giving me concern lately then I log on ibedc (Ibadan electricity distribution company) to obtain the outstanding bills for this new meter and from the look of things, aside the amount placed on the meter (by phch through their dubious means) from estimated billings prior to the insurance of the meter, I noticed a negative amount reading on the meter which I find very confusing.

I am beginning to think maybe the meter has started borrowing units on it own with what I read somewhere online.

These guys has been using light for over 8months without paying light bills.

I will like to act fact on this issue as this shop occupants abandoned a previous meter they were using earlier citing no amount of unit they purchase on it quickly exhaust which prompted them to go request for an outstanding bills on the meter and it was discovered that about 350k debt was on it incurred by the previous tenants.

I don't want such occurrence on the new meter so I want to act fast.

Please I will like someone knowledgeable about metering stuffs to please take a look and possibly give next line of action..
Thank you so much...

Mods please help push to front page for a wider contribution.
There are 2 possibilities here that can give meter the chance to get into this "negative" situation: Either the meter has factory issue that makes it to allow electricity to pass through even when it's out of unit or, the customer is tapping from the incomer wires(service mains) before the meter - that's external bypass. Since some of these meters have their relays on the neutral, whatever they think they have been taking is recorded in negative value for them.

Did you see the meter on negative when you visited and they were still having light?

Do the meters have all the factory and IBEDC seals intact?

Sometimes, people go to these guys to help them "tamper" with these meters internally and it could lead to the negative accumulation. That's internal bypass. Like I explained above, external bypass could lead to this accumulation,too - depending on the meter type and the position of the relays.

Solution: ask the shop owners to vend unit equaling the amount of negative value on the meter, the negative would clear out. They should avoid allowing it to go completely out of units before recharging. That can be a temporary solution.

If you observe on the incoming wire without any "puncture" or opening to show they're taking supply by bypassing the meters, then Check the seals to see if their intact, if they're intact, then call the IBEDC team to come and inspect by writing letter to them and do keep a copy of the letter.


If you allow them to come on their own routine inspection to find out about this, I can't describe how much you might end up paying.

If it's factory issues, the MAP will be called to retrieve the meters and take them to lab for checks. If it's internal bypass, you're in trouble and if it's external bypass they're doing, tell them to stop as they'd be caught somedays - they should always recharge to clear the negative.

Every negative indication points to the 3 possibilities elaborated above: internal or external infraction and, or factory issues inate to the meter.

Act fast!
Re: Prepaid Meter Issue by Elidrisy20: 5:44am On Oct 17, 2024
Between NEPA and bandits, I no know who wicked pass
Re: Prepaid Meter Issue by jmoore(m): 6:39am On Oct 17, 2024
zeusdgrt:
Which disco?
Aba power.
Re: Prepaid Meter Issue by Gentlesoul2021(op):
Caseless:
There are 2 possibilities here that can give meter the chance to get into this "negative" situation: Either the meter has factory issue that makes it to allow electricity to pass through even when it's out of unit or, the customer is tapping from the incomer wires(service mains) before the meter - that's external bypass. Since some of these meters have their relays on the neutral, whatever they think they have been taking is recorded in negative value for them.

Did you see the meter on negative when you visited and they were still having light?

Do the meters have all the factory and IBEDC seals intact?

Sometimes, people go to these guys to help them "tamper" with these meters internally and it could lead to the negative accumulation. That's internal bypass. Like I explained above, external bypass could lead to this accumulation,too - depending on the meter type and the position of the relays.

Solution: ask the shop owners to vend unit equaling the amount of negative value on the meter, the negative would clear out. They should avoid allowing it to go completely out of units before recharging. That can be a temporary solution.

If you observe on the incoming wire without any "puncture" or opening to show they're taking supply by bypassing the meters, then Check the seals to see if their intact, if they're intact, then call the IBEDC team to come and inspect by writing letter to them and do keep a copy of the letter.


If you allow them to come on their own routine inspection to find out about this, I can't describe how much you might end up paying.

If it's factory issues, the MAP will be called to retrieve the meters and take them to lab for checks. If it's internal bypass, you're in trouble and if it's external bypass they're doing, tell them to stop as they'd be caught somedays - they should always recharge to clear the negative.

Every negative indication points to the 3 possibilities elaborated above: internal or external infraction and, or factory issues inate to the meter.

Act fast!
Thank you so much for this elaborate information. The meter seal are still intact. I have already alerted an electrician to help me check the wire connections if they are tampered with then I'll be going to ibedc office physically before the end of today. I have also wrote a mail with attached screenshot which has not been responded.
Re: Prepaid Meter Issue by Gentlesoul2021(op): 6:50am On Oct 17, 2024
Elidrisy20:
Between NEPA and bandits, I no know who wicked pass
NEPA just dey frustrate people life
Re: Prepaid Meter Issue by Gentlesoul2021(op):
frankputer:
I was told that I should replace it,
Main while they will want to connect me manually because they don’t want to repair the meter for me.
So that I will pay unmetered bill,
I ran for my dear life, and continue to use my solar.
NO DISPLAY is the error name the recorded on the report.
My meter is still on the pole,
I want to get a meter engineer to fix it.
Lol unmetered bill is a big and huge scam I support u running. I had a single phased meter that also got damaged with no/invalid meter number recorded on the report. They ask me to go and buy another meter. I left their office and secretly switched to an abandoned meter with about 369k debt left on it before I purchased this new meter I came to report here for the shops...
I know the cost of meter and the cos t of estimated bill they will give me prior to issuing a new meter wic can take upto 6 months and more, so paying off debt on the previous meter is a good idea for me...
Re: Prepaid Meter Issue by Gentlesoul2021(op): 7:07am On Oct 17, 2024
LOVEGINO:
abeg make una dey flex am dey go. Country hard.
Haa debt go dey pile up oo Naso them do the former meter, piled debt on it and abandon it...
Re: Prepaid Meter Issue by Gentlesoul2021(op): 7:08am On Oct 17, 2024
justdream:
The meter must have entered TAMPER mode and the users tried to clear it using a "quack". They must have been told not to allow the Meter's Unit to get to Zero (0) but they ignored. After the Zero mark, the meter starts reading backwards in the negative region.

Solution:
Abandon the Meter and apply for a new one. Its safer that way.
Thank you for Ur input. I will make a case with them then I see next line of action...
Re: Prepaid Meter Issue by Gentlesoul2021(op): 7:09am On Oct 17, 2024
lebete3000:
This one don turn postpaid
Haa postpaid meter dey, never heard of it...
Re: Prepaid Meter Issue by Caseless: 2:26pm On Oct 17, 2024
Gentlesoul2021:
Thank you so much for this elaborate information. The meter seal are still intact. I have already alerted an electrician to help me check the wire connections if they are tampered with then I'll be going to ibedc office physically before the end of today. I have also wrote a mail with attached screenshot which has not been responded.
You're welcome. Go to any service center of IBEDC near you and present the letter physically, they acknowledge and you take a copy with you. That can protect you when issues come up. It's that letter they forward to NERC before they send the metering guys to come and check.

Since the seals are intact, we have 2 possibilities now.

What brand of meter is it?
Re: Prepaid Meter Issue by Gentlesoul2021(op):
Caseless:
You're welcome. Go to any service center of IBEDC near you and present the letter physically, they acknowledge and you take a copy with you. That can protect you when issues come up. It's that letter they forward to NERC before they send the metering guys to come and check.

Since the seals are intact, we have 2 possibilities now.

What brand of meter is it?
It is a single phased meter from mojec company...
Re: Prepaid Meter Issue by Dedynast: 6:27pm On Oct 17, 2024
You can only tell if your meter has crossed over "in the negative units" from your UIU - display/control box.

Check the UIU for a period (like three consecutive days). If the units do not reduce, then your meter is most probably bypassed, hence your tenants are free-riding (stealing energy) and that's why the units have not been exhausted since installation.

If however the UIU is not showing negative values and your check shows that the units are reducing, then you have nothing to be worried about.



Gentlesoul2021:
Thank you for your input. I didn't check the meter display, I only log on Ibadan electricity distribution company website and requested for the outstanding bill on the meter which bring about the outcome of the screenshot I posted.
Although, there was a time the dashboard/control box beside the meter caught fire and got burnt and a new one was fixed so in the course of the box replacement I am not certain if there is a wrong connection of wires...
Re: Prepaid Meter Issue by femi4: 8:26pm On Oct 17, 2024
Gentlesoul2021:
Good afternoon everyone

I will like u all to please help me on this issue.
4 months ago, I requested for a new prepaid meter for 11 shops, even though 5 of them requested to be disconnected from nepa light while 6 shops was connected to the meter.

My concern now is, since I acquire this meter 4/5 months ago, this meter has not trigger off so they can recharge on it which has started giving me concern lately then I log on ibedc (Ibadan electricity distribution company) to obtain the outstanding bills for this new meter and from the look of things, aside the amount placed on the meter (by phch through their dubious means) from estimated billings prior to the insurance of the meter, I noticed a negative amount reading on the meter which I find very confusing.

I am beginning to think maybe the meter has started borrowing units on it own with what I read somewhere online.

These guys has been using light for over 8months without paying light bills.

I will like to act fact on this issue as this shop occupants abandoned a previous meter they were using earlier citing no amount of unit they purchase on it quickly exhaust which prompted them to go request for an outstanding bills on the meter and it was discovered that about 350k debt was on it incurred by the previous tenants.

I don't want such occurrence on the new meter so I want to act fast.

Please I will like someone knowledgeable about metering stuffs to please take a look and possibly give next line of action..
Thank you so much...

Mods please help push to front page for a wider contribution.
Pay the outstanding...you can't win phcn
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