₦airaland Forum

Annahh:
You don't expect banks to maintain your account and safeguard your money free of charge, that is where there are charges, you come to the bank, you fill form, have you stopped to ask the cost of the paper, the printer for printing your statement, salaries to the staff attending to you, renovations and maintenance done to the branch as a whole, the atm machines etc.

We will all be fine.

abobote:
And you think it's only in Nigeria

Villagesquare:
Banks are not father Christmas nah.

Racoon:
https://www.premiumtimesng.com/business/business-news/787965-special-report-inside-the-excessive-bank-charges-killing-nigerians.html

PUNANI01:
Cardoso whatever is a criminal!

Certain exemptions exist for transactions between accounts held by the same customer or for salary payments

He predicts that traditional banks will struggle against fintech companies, which continuously evolve to meet customer needs. Over time, as fintechs gain market trust and demonstrate longevity, investors will shift their focus, selling shares in legacy banks and buying into fintech firms. “Those banks, no matter their size, may eventually give way to the new,” he says.

BondRiv:
Bankers have finished Nigerians. Unfortunately, the FG through the CBN is not ready to do anything other than issue press releases. A lot bank managers should be in prison.

MyExpression:
CBN and FG are ripping us, even in this digital banking era.

[b] So what then are the gains of digital over traditional banking? !

PUNANI01:
Cardoso whatever is a criminal!

abobote:
And you think it's only in Nigeria

Racoon:
https://www.premiumtimesng.com/business/business-news/787965-special-report-inside-the-excessive-bank-charges-killing-nigerians.html

Quelme:
You need to travel and see.

No failed transaction in over 2 years now.
No bank charges for over 2 years now.
No card maintenance fees in over 2 years now.
Opened an account without ever visiting the bank
Everything is e-transaction. I have not held physical cash in over 2 years. Funny enough, na my Nigerian useless bank dem dey debit me back to back every month end.

These things are not rocket science in a saner clime.

Obodo oyibo sweet abeg...

othermen:
If you're anywhere in the world and you are curious about what a nation looks like when its institutions have abandoned the people, come to Nigeria.

You buy data (spectranet, mtn) some of the nation’s top telecom providers. You buy 40GB of data. You track your usage carefully, only to watch the data mysteriously vanish. No streaming, no downloads, no explanations. Try to complain? You'll be directed to a non-functioning chatbot or a hotline that will keep you on hold until you give up. No recourse. No refund. No accountability.

Try sending money with your bank’s mobile app (Zenith Bank). You'll need a soft token because :surprise: your hard token, the one you paid for, doesn’t work. You request the token. It doesn’t arrive. You wait. The app logs you out. Then and only then, the token arrives, expired and useless. The bank still charges you for the SMS charge. You reach out to their support line. It either doesn’t connect, or you’re told to "visit your nearest branch," where you’ll be met with long queues, cold indifference from frustrated customer service officers who are tired probably because they are understaffed and not well paid. They have been people plus employees for a century. So, more dead ends.

Need a prepaid electricity meter? Brace yourself for years-long saga. Our electricity distribution companies (Discos) are masters of bureaucratic gymnastics. They’ll stall your application. They'll "lose" your documents. They’ll tell you to check back next week, every week, while piling on estimated bills that have no basis in your actual consumption. They are not incompetent. All is a calculated obstruction. They know estimated billing gives them a blank check to charge you whatever they like, and when you challenge it, they point to “system records” no one can verify. Finally, on your death bed, after many decades of persistence or knowing someone inside, you get a prepaid meter. You think you’re free. You think you have done something for your descendants. You think that your children will finally pay only for what you use. But just as you breathe relief and your final breathe, another trap snaps shut for those that will inherit your property: :the hidden debt.:

What many Nigerians don’t know is that these meters come pre-loaded with arrears. Maybe it’s from the previous occupant. Maybe it’s from phantom charges the Discos won’t explain. But here’s what happens: you recharge and buy units, and your meter gives you power worth 25%. The rest? It quietly goes to pay off a debt you never agreed to, never knew existed, and were never allowed to dispute. You didn’t even know about such debt, poor Nigerians. You are paying for the electricity your grandfather used.

So you try public documentation because Olubunmi Tunji Ojo has fooled you. You try renewing your passport online. So you go to the self-service portals and the websites are clean with step-by-step instructions. The website doesn’t stall. Confirmation emails arrive. But at some bloody point you have to show up in person.

At the immigration office, you’ll realize you have committed the greatest crime by initiating your registration by yourself. You would find their staff crawling around, and you are the sugar to devour. But you have used the portal, so you are useless to them. The senior officers will attend to yahoo boys and other oppressive Nigerians. You don’t want to play along? So they will make you wait all day, while in your presence, you see others that didn’t make the mistake of using the online self-help portal do their capture and go. At the end of the day, you will be told “the network is down” or “come back tomorrow.” Tomorrow, you get back there, and they are in a meeting for hours , and no one can locate your file. So, you begin to search for an officer that can save you from your mess. Shame on this minister for not initiating a process to curb these corruption. You go around the country, and it is stark. This isn’t poor infrastructure. It’s intentional dysfunction that is stark. Nigeria is a calculated system where public servants delay and confuse, because they profit from the chaos. If you could do it yourself, they lose leverage. Shame on the minister, for he knows. Shame on the EFCC too!!!
Going to their offices, don’t come with dignity, they loathe it. It is arrogance to think you are above those that must pay their way. And God that resist the proud, shey your dignity isn’t stripped in a single blow; it’s eroded by a thousand small humiliations. I remember this experience and must be depressed as the corper girl stated. Nigerians iyaf suffer.

The regulatory bodies? Don’t bother. You reach out to FCCPC but they exist in name only, they offer form without function. hollow institutions, they cannot attend to Nigerians, except those with megaphones.

othermen:
If you're anywhere in the world and you are curious about what a nation looks like when its institutions have abandoned the people, come to Nigeria.

You buy data (spectranet, mtn) some of the nation’s top telecom providers. You buy 40GB of data. You track your usage carefully, only to watch the data mysteriously vanish. No streaming, no downloads, no explanations. Try to complain? You'll be directed to a non-functioning chatbot or a hotline that will keep you on hold until you give up. No recourse. No refund. No accountability.

Try sending money with your bank’s mobile app (Zenith Bank). You'll need a soft token because :surprise: your hard token, the one you paid for, doesn’t work. You request the token. It doesn’t arrive. You wait. The app logs you out. Then and only then, the token arrives, expired and useless. The bank still charges you for the SMS charge. You reach out to their support line. It either doesn’t connect, or you’re told to "visit your nearest branch," where you’ll be met with long queues, cold indifference from frustrated customer service officers who are tired probably because they are understaffed and not well paid. They have been people plus employees for a century. So, more dead ends.

Need a prepaid electricity meter? Brace yourself for years-long saga. Our electricity distribution companies (Discos) are masters of bureaucratic gymnastics. They’ll stall your application. They'll "lose" your documents. They’ll tell you to check back next week, every week, while piling on estimated bills that have no basis in your actual consumption. They are not incompetent. All is a calculated obstruction. They know estimated billing gives them a blank check to charge you whatever they like, and when you challenge it, they point to “system records” no one can verify. Finally, on your death bed, after many decades of persistence or knowing someone inside, you get a prepaid meter. You think you’re free. You think you have done something for your descendants. You think that your children will finally pay only for what you use. But just as you breathe relief and your final breathe, another trap snaps shut for those that will inherit your property: :the hidden debt.:

What many Nigerians don’t know is that these meters come pre-loaded with arrears. Maybe it’s from the previous occupant. Maybe it’s from phantom charges the Discos won’t explain. But here’s what happens: you recharge and buy units, and your meter gives you power worth 25%. The rest? It quietly goes to pay off a debt you never agreed to, never knew existed, and were never allowed to dispute. You didn’t even know about such debt, poor Nigerians. You are paying for the electricity your grandfather used.

So you try public documentation because Olubunmi Tunji Ojo has fooled you. You try renewing your passport online. So you go to the self-service portals and the websites are clean with step-by-step instructions. The website doesn’t stall. Confirmation emails arrive. But at some bloody point you have to show up in person.

At the immigration office, you’ll realize you have committed the greatest crime by initiating your registration by yourself. You would find their staff crawling around, and you are the sugar to devour. But you have used the portal, so you are useless to them. The senior officers will attend to yahoo boys and other oppressive Nigerians. You don’t want to play along? So they will make you wait all day, while in your presence, you see others that didn’t make the mistake of using the online self-help portal do their capture and go. At the end of the day, you will be told “the network is down” or “come back tomorrow.” Tomorrow, you get back there, and they are in a meeting for hours , and no one can locate your file. So, you begin to search for an officer that can save you from your mess. Shame on this minister for not initiating a process to curb these corruption. You go around the country, and it is stark. This isn’t poor infrastructure. It’s intentional dysfunction that is stark. Nigeria is a calculated system where public servants delay and confuse, because they profit from the chaos. If you could do it yourself, they lose leverage. Shame on the minister, for he knows. Shame on the EFCC too!!!
Going to their offices, don’t come with dignity, they loathe it. It is arrogance to think you are above those that must pay their way. And God that resist the proud, shey your dignity isn’t stripped in a single blow; it’s eroded by a thousand small humiliations. I remember this experience and must be depressed as the corper girl stated. Nigerians iyaf suffer.

The regulatory bodies? Don’t bother. You reach out to FCCPC but they exist in name only, they offer form without function. hollow institutions, they cannot attend to Nigerians, except those with megaphones.

Racoon:
https://www.premiumtimesng.com/business/business-news/787965-special-report-inside-the-excessive-bank-charges-killing-nigerians.html

Annahh:
You don't expect banks to maintain your account and safeguard your money free of charge, that is where there are charges, you come to the bank, you fill form, have you stopped to ask the cost of the paper, the printer for printing your statement, salaries to the staff attending to you, renovations and maintenance done to the branch as a whole, the atm machines etc.

We will all be fine.

rummmy:
please how do they maintain an account...they service it with Grease or oil abeg .
4 naira sms alone is enough for all cost of operations ..even the sms is no longer relevant as some comes many days after transaction..so of what use are the sms that is supposed to be instant

othermen:
If you're anywhere in the world and you are curious about what a nation looks like when its institutions have abandoned the people, come to Nigeria.

You buy data (spectranet, mtn) some of the nation’s top telecom providers. You buy 40GB of data. You track your usage carefully, only to watch the data mysteriously vanish. No streaming, no downloads, no explanations. Try to complain? You'll be directed to a non-functioning chatbot or a hotline that will keep you on hold until you give up. No recourse. No refund. No accountability.

Try sending money with your bank’s mobile app (Zenith Bank). You'll need a soft token because :surprise: your hard token, the one you paid for, doesn’t work. You request the token. It doesn’t arrive. You wait. The app logs you out. Then and only then, the token arrives, expired and useless. The bank still charges you for the SMS charge. You reach out to their support line. It either doesn’t connect, or you’re told to "visit your nearest branch," where you’ll be met with long queues, cold indifference from frustrated customer service officers who are tired probably because they are understaffed and not well paid. They have been people plus employees for a century. So, more dead ends.

Need a prepaid electricity meter? Brace yourself for years-long saga. Our electricity distribution companies (Discos) are masters of bureaucratic gymnastics. They’ll stall your application. They'll "lose" your documents. They’ll tell you to check back next week, every week, while piling on estimated bills that have no basis in your actual consumption. They are not incompetent. All is a calculated obstruction. They know estimated billing gives them a blank check to charge you whatever they like, and when you challenge it, they point to “system records” no one can verify. Finally, on your death bed, after many decades of persistence or knowing someone inside, you get a prepaid meter. You think you’re free. You think you have done something for your descendants. You think that your children will finally pay only for what you use. But just as you breathe relief and your final breathe, another trap snaps shut for those that will inherit your property: :the hidden debt.:

What many Nigerians don’t know is that these meters come pre-loaded with arrears. Maybe it’s from the previous occupant. Maybe it’s from phantom charges the Discos won’t explain. But here’s what happens: you recharge and buy units, and your meter gives you power worth 25%. The rest? It quietly goes to pay off a debt you never agreed to, never knew existed, and were never allowed to dispute. You didn’t even know about such debt, poor Nigerians. You are paying for the electricity your grandfather used.

So you try public documentation because Olubunmi Tunji Ojo has fooled you. You try renewing your passport online. So you go to the self-service portals and the websites are clean with step-by-step instructions. The website doesn’t stall. Confirmation emails arrive. But at some bloody point you have to show up in person.

At the immigration office, you’ll realize you have committed the greatest crime by initiating your registration by yourself. You would find their staff crawling around, and you are the sugar to devour. But you have used the portal, so you are useless to them. The senior officers will attend to yahoo boys and other oppressive Nigerians. You don’t want to play along? So they will make you wait all day, while in your presence, you see others that didn’t make the mistake of using the online self-help portal do their capture and go. At the end of the day, you will be told “the network is down” or “come back tomorrow.” Tomorrow, you get back there, and they are in a meeting for hours , and no one can locate your file. So, you begin to search for an officer that can save you from your mess. Shame on this minister for not initiating a process to curb these corruption. You go around the country, and it is stark. This isn’t poor infrastructure. It’s intentional dysfunction that is stark. Nigeria is a calculated system where public servants delay and confuse, because they profit from the chaos. If you could do it yourself, they lose leverage. Shame on the minister, for he knows. Shame on the EFCC too!!!
Going to their offices, don’t come with dignity, they loathe it. It is arrogance to think you are above those that must pay their way. And God that resist the proud, shey your dignity isn’t stripped in a single blow; it’s eroded by a thousand small humiliations. I remember this experience and must be depressed as the corper girl stated. Nigerians iyaf suffer.

The regulatory bodies? Don’t bother. You reach out to FCCPC but they exist in name only, they offer form without function. hollow institutions, they cannot attend to Nigerians, except those with megaphones.

othermen:
If you're anywhere in the world and you are curious about what a nation looks like when its institutions have abandoned the people, come to Nigeria.

You buy data (spectranet, mtn) some of the nation’s top telecom providers. You buy 40GB of data. You track your usage carefully, only to watch the data mysteriously vanish. No streaming, no downloads, no explanations. Try to complain? You'll be directed to a non-functioning chatbot or a hotline that will keep you on hold until you give up. No recourse. No refund. No accountability.

Try sending money with your bank’s mobile app (Zenith Bank). You'll need a soft token because :surprise: your hard token, the one you paid for, doesn’t work. You request the token. It doesn’t arrive. You wait. The app logs you out. Then and only then, the token arrives, expired and useless. The bank still charges you for the SMS charge. You reach out to their support line. It either doesn’t connect, or you’re told to "visit your nearest branch," where you’ll be met with long queues, cold indifference from frustrated customer service officers who are tired probably because they are understaffed and not well paid. They have been people plus employees for a century. So, more dead ends.

Need a prepaid electricity meter? Brace yourself for years-long saga. Our electricity distribution companies (Discos) are masters of bureaucratic gymnastics. They’ll stall your application. They'll "lose" your documents. They’ll tell you to check back next week, every week, while piling on estimated bills that have no basis in your actual consumption. They are not incompetent. All is a calculated obstruction. They know estimated billing gives them a blank check to charge you whatever they like, and when you challenge it, they point to “system records” no one can verify. Finally, on your death bed, after many decades of persistence or knowing someone inside, you get a prepaid meter. You think you’re free. You think you have done something for your descendants. You think that your children will finally pay only for what you use. But just as you breathe relief and your final breathe, another trap snaps shut for those that will inherit your property: :the hidden debt.:

What many Nigerians don’t know is that these meters come pre-loaded with arrears. Maybe it’s from the previous occupant. Maybe it’s from phantom charges the Discos won’t explain. But here’s what happens: you recharge and buy units, and your meter gives you power worth 25%. The rest? It quietly goes to pay off a debt you never agreed to, never knew existed, and were never allowed to dispute. You didn’t even know about such debt, poor Nigerians. You are paying for the electricity your grandfather used.

So you try public documentation because Olubunmi Tunji Ojo has fooled you. You try renewing your passport online. So you go to the self-service portals and the websites are clean with step-by-step instructions. The website doesn’t stall. Confirmation emails arrive. But at some bloody point you have to show up in person.

At the immigration office, you’ll realize you have committed the greatest crime by initiating your registration by yourself. You would find their staff crawling around, and you are the sugar to devour. But you have used the portal, so you are useless to them. The senior officers will attend to yahoo boys and other oppressive Nigerians. You don’t want to play along? So they will make you wait all day, while in your presence, you see others that didn’t make the mistake of using the online self-help portal do their capture and go. At the end of the day, you will be told “the network is down” or “come back tomorrow.” Tomorrow, you get back there, and they are in a meeting for hours , and no one can locate your file. So, you begin to search for an officer that can save you from your mess. Shame on this minister for not initiating a process to curb these corruption. You go around the country, and it is stark. This isn’t poor infrastructure. It’s intentional dysfunction that is stark. Nigeria is a calculated system where public servants delay and confuse, because they profit from the chaos. If you could do it yourself, they lose leverage. Shame on the minister, for he knows. Shame on the EFCC too!!!
Going to their offices, don’t come with dignity, they loathe it. It is arrogance to think you are above those that must pay their way. And God that resist the proud, shey your dignity isn’t stripped in a single blow; it’s eroded by a thousand small humiliations. I remember this experience and must be depressed as the corper girl stated. Nigerians iyaf suffer.

The regulatory bodies? Don’t bother. You reach out to FCCPC but they exist in name only, they offer form without function. hollow institutions, they cannot attend to Nigerians, except those with megaphones.