₦airaland Forum

Earlier today, an elderly passenger whose seat selection happened to be by the exit door was asked by cabin crew to have their seat reassigned.

The passenger vehemently declined despite being made to understand the reasons why the switch had to be made. He threatened twice to slap the hostess.

As a result, the pilot called in airport security, including the Air Force, to remove the passenger. He (passenger) insisted on speaking with the NCAA Consumer Protection Officers on duty, and they were brought in to deescalate the situation.

The passenger was advised per the threats made and why he had to be deplaned.

The pilot insisted on not flying the passenger for safety reasons.

Airport security and NCAA officials have led him back to the terminal. He has understood the ramifications of his actions and has calmed down. He will be allowed to board the evening flight later today.

May I reiterate that the responsibility of deescalating potential altercation rests with both cabin crew and passenger, and it is not ideal to threaten or actually hit people aboard an aircraft.

If you are not satisfied with the quality of service you have received, kindly report to the NCAA Consumer Protection Department via cpd.ncaa.gov.ng, and a resolution will be reached.

Threats of violence against cabin crew are not acceptable.

Let us all ensure to keep our skies safe and allow other passengers to enjoy their flying experience.

Earlier today, an elderly passenger whose seat selection happened to be by the exit door was asked by cabin crew to have their seat reassigned.

The passenger vehemently declined despite being made to understand the reasons why the switch had to be made. He threatened twice to… pic.twitter.com/VCxtNLMxcH

— Michael Achimugu (@mikeachimugu01) August 27, 2025

What exactly was the reason for the seat swap?

If a passenger is not willing to or is unable to assist in case of an emergency, they will not be allowed to sit by the exit door. If they do not understand the language in which instructions will be given during an emergency, they are not allowed to sit by the exit door. If they are less than a certain age or too old, they are not allowed to seat there. A person with reduced mobility would also not be allowed to sit by the exit door. Etc...

naptu2:
Kenechukwu @osangesua



https://x.com/osangesua/status/1960729038160334988?t=8xYLFJVuzl_sNaR1LZHwzA&s=19


Michael Achimugu @mikeachimugu01



https://x.com/mikeachimugu01/status/1960731114328252799?t=UH8nbyFoO6MLkt1kKVQlnw&s=19[/quote]now this is clear but also teach the cabin crew to learn to talk to passengers, the focus shouldn't be on the passengers alone.

mariovito:
No name, no description of the elderly person nor gender.

No information as to the airport where purported incident occured, no information of the airline or flight.

I call BS.

olaleke1:
What exactly is happening these days? Why are people disobeying rules and regulations when onboard aircrafts?

Is it to trend, or the devil is just having fun with people's lives?

Na wah oh...

ZeemsPropeties:
What do you need those details for? Why do you think an official statement would be made up?

olaleke1:
What exactly is happening these days? Why are people disobeying rules and regulations when onboard aircrafts?

Is it to trend, or the devil is just having fun with people's lives?

Na wah oh...

Oracle411:
He should sue them. Why allocate him the seat in the 1st place?

shogotermies:
I will keep saying this;
Until the NCAA educate people on air travel safety, rules and regulations we will keep having problems with airlines in Nigeria.

As a result of insecurity and accident rates; a lot of people are using air travel as an option; which is good.

But not all of these people knows the basic rule and regulations in an airplane.

Airplane isn’t like your GIG, GUO or ilorin emirate buses, and these are what people don’t know.

olaleke1:
What exactly is happening these days? Why are people disobeying rules and regulations when onboard aircrafts?

Is it to trend, or the devil is just having fun with people's lives?

Na wah oh...