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I Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered - Business (2) - Nairaland

Nairaland ForumNairaland GeneralBusinessI Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered (16898 Views)

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Re: I Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered by eagleonearth(m): 8:39am On Sep 06, 2025
Kosoco:
You are a very wicked person.... After he squzzed his last 35k for you, you still kept his phone... now you are asking us about your action......
You could hv just note his contact and adress since you knew someone he tends to use the material for did not pay him... The only thing you can't run aware from is conscience look at how you're feeling now cos you hurt your fellow man... locate that man and give him his phone for your peace of mind.... On a final note always have compassion for your fellow man.
Do not mind this man, op. Business thriving in Nigeria is as a result of astuteness. Be mean sometimes otherwise they will crumble you. Also what is the track record of the debtor? If he has been delivering, cut him some slacks otherwise no gree.
Re: I Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered by bmd1010: 8:39am On Sep 06, 2025
Tharmon:
Am not wicked. But I will hand him his phone tomorrow.
Don't .

Remember people who borrow money always act like victims until time to pay up, keep d pone until he pays, business is business. U delivered he didn't. U even tried by letting him take d goods away, that pone will make him pay up quickly else he will start avoiding u n try other shops
Re: I Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered by correctyourself(m): 8:40am On Sep 06, 2025
Kosoco:
You are a very wicked person.... After he squzzed his last 35k for you, you still kept his phone... now you are asking us about your action......
You could hv just note his contact and adress since you knew someone he tends to use the material for did not pay him... The only thing you can't run aware from is conscience look at how you're feeling now cos you hurt your fellow man... locate that man and give him his phone for your peace of mind.... On a final note always have compassion for your fellow man.
Very Good response 👍
Re: I Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered by TechCapon(m): 8:40am On Sep 06, 2025
Tharmon:
Am not wicked. But I will hand him his phone tomorrow.
remember you're just a sales boy and if there's any shortage it would be deducted from your salary. Insist on full payment and give him a deadline or you have to pay with your money. He's a serial debtor and don't fall for his blackmail. People are wicked
Re: I Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered by gabbasin(m): 8:42am On Sep 06, 2025
You've done what's supposed to be done in that circumstance, the business isn't yours, so if your boss comes you can show him you have the indebted customer's phone in lieu of his balance of 25k. If I am to be your boss, I will praise you for your no nonsense stand. Most customers take the dealers magnaminity of giving out goods on credit for granted by paying for goods whenever they feel like or not wanting to pay up at all.
Re: I Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered by jubrilELsudan: 8:43am On Sep 06, 2025
DO NOT GIVE HIM HIS PHONE TILL HE PAYS YOUR BALANCE OR YOU WON'T SEE THAT BALANCE AGAIN

DO NOT LISTEN TO THE DEVILISH PEOPLE HERE TELLING YOU TO GIVE HIM HIS PHONE AND BLAMING YOU.....THEY ARE VERY WICKED AND EVIL PEOPLE

EVEN IF YOU CHOOSE TO GIVE HIM BACK HIS PHONE...MAKE SURE HE SIGNS A WRITTEN AGREEMENT

Re: I Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered by grandiose4ever: 8:43am On Sep 06, 2025
Tharmon:
I work as a sales boy in a shop were curtain accessories are sold and in this line of business some customers tend to owe not because they don't have but because they don't want to.

So there is this man that I know and he owes other people too, he should be in his forties and I'm 21, so he bought goods from my shop today worth #60k and told me he will pay me once he gets back from were he wants to use the items he bought so he decided to drop his phone because I didn't allow him to carry my goods without paying. so this evening when he arrived he was sweating and complaining that the customer has not paid blah blah blah..as usual of them

He couldn't even pay up the person that went to work with him complete. He tried explaining to me sweating and all that that what is left in his account is #35k which he paid to me but I didn't allow him to go with his phone, I turned deaf ears to his ranting and assured him he is not leaving there with his phone without paying the remaining balance of #25k. He had no other choice than to leave without his phone and now am worried if I have done something wrong .

Was I wrong to keep his phone? What would have been the right action I would have taken because I'm feeling very bad now like what will he tell his wife about his phone.
Phone is not a necessity of life. It's not as if you held his kidneys ransom.

Wait for him to pay your money or else you will be the one paying that money.
Re: I Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered by damiloladuke: 8:45am On Sep 06, 2025
Kosoco:
You are a very wicked person.... After he squzzed his last 35k for you, you still kept his phone... now you are asking us about your action......
You could hv just note his contact and adress since you knew someone he tends to use the material for did not pay him... The only thing you can't run aware from is conscience look at how you're feeling now cos you hurt your fellow man... locate that man and give him his phone for your peace of mind.... On a final note always have compassion for your fellow man.
You obviously don't run a business. I borrowed a customer N20K since April. That day was the last day he responded to my chat
Re: I Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered by DLSReigns(m): 8:45am On Sep 06, 2025
Business wise, you did well. But as a human, you could have considered other options. I guess that's why your conscience keep telling you. That we are humans b4 business men. God bless your hussle.
Re: I Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered by maramara: 8:46am On Sep 06, 2025
It seems you are still a small boy, when you grow up, you will understand the meaning of agreement and business in Nigeria
Re: I Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered by SuperOnyi: 8:47am On Sep 06, 2025
Host78:
op conscience is disturbing him because he's a good guy.

You can't say the same thing about the buyer. As a father, you feel bad to punish your son when he does something bad.

That's conscience.

But would a good father allow his son to go bad just to have a clear conscience? Of course not. That's a bad father.

We need to understand that sometimes love is pain not just pleasure.

Sometimes you don’t want to punish people but if you don't they will destroy you.

Since he's sure to pay back let him come and rescue his phone with the money.

Op as a sales boy please don't give anybody anything without them dropping something you can sell to raise that money.

Let it become something you're known for in the market. Such that if anyone is coming to your shop, they will come with something valuable to give you.

You're the one doing good by giving people items for anything other than money. They are not doing you a favor by patronising you. They come because they NEED what you sell.

If you start giving people things for free, soon you'll be the one in trouble.

I'm saying this multiple times because I've been a sales boy before and trust me wetin my eyes see for debtors hand eh, it almost crumbled my oga's business until I resolve to stand firm.

Sure some customers stopped coming around but they were never customers but people that always owe for months and pay only when you've spent money calling and visiting their homes or threatening to fight them.

Trust me, it's not good business. Hold onto that phone and every other debtors phone I beg you for your own good.
shocked


Very intelligent comment. God bless you.
That @kosoco has never done business before, worked for someone, or lives in paradise — I don't believe any of these options. People are the same everywhere, without a effective leverage, you'll become a beggar for your own money.

They did it to me because just like the OP, I felt bad for doing the right thing. They're doing it to my mother.
Re: I Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered by MaddKingg001(m): 8:49am On Sep 06, 2025
Tharmon:
I work as a sales boy in a shop were curtain accessories are sold and in this line of business some customers tend to owe not because they don't have but because they don't want to.

So there is this man that I know and he owes other people too, he should be in his forties and I'm 21, so he bought goods from my shop today worth #60k and told me he will pay me once he gets back from were he wants to use the items he bought so he decided to drop his phone because I didn't allow him to carry my goods without paying. so this evening when he arrived he was sweating and complaining that the customer has not paid blah blah blah..as usual of them

He couldn't even pay up the person that went to work with him complete. He tried explaining to me sweating and all that that what is left in his account is #35k which he paid to me but I didn't allow him to go with his phone, I turned deaf ears to his ranting and assured him he is not leaving there with his phone without paying the remaining balance of #25k. He had no other choice than to leave without his phone and now am worried if I have done something wrong .

Was I wrong to keep his phone? What would have been the right action I would have taken because I'm feeling very bad now like what will he tell his wife about his phone.
Give him the phone and say bye to your balance. Nigerians are not to be trusted
Re: I Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered by femoree2(m): 8:51am On Sep 06, 2025
Tharmon:
Am not wicked. But I will hand him his phone tomorrow.
Don't hand him his phone yet till he completes his part of the agreement.... The phone is the only leverage to make him come back to your shop. Don't listen to people telling you people are going through a lot. What if he doesn't come back to complete the money as agreed
Re: I Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered by advanceDNA: 8:51am On Sep 06, 2025
Tharmon:
Am not wicked. But I will hand him his phone tomorrow.
Don't make that mistake....

If u drop that phone...u don't have any leverage

The chance he would pay back is running towards zero....


In Nigerian business world, there are different strategy of increasing profit...one of them is through reducing your cost...and that includes scamming the supplier ......no lose guard
Re: I Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered by Hotfreezer: 8:52am On Sep 06, 2025
Kosoco:
You are a very wicked person.... After he squzzed his last 35k for you, you still kept his phone... now you are asking us about your action......
You could hv just note his contact and adress since you knew someone he tends to use the material for did not pay him... The only thing you can't run aware from is conscience look at how you're feeling now cos you hurt your fellow man... locate that man and give him his phone for your peace of mind.... On a final note always have compassion for your fellow man.
Collect his account and help that man pay the balance.

Poor man with useless advice.
Re: I Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered by frankson1(m): 8:54am On Sep 06, 2025
Kosoco:
You are a very wicked person.... After he squzzed his last 35k for you, you still kept his phone... now you are asking us about your action......
You could hv just note his contact and adress since you knew someone he tends to use the material for did not pay him... The only thing you can't run aware from is conscience look at how you're feeling now cos you hurt your fellow man... locate that man and give him his phone for your peace of mind.... On a final note always have compassion for your fellow man.
Coming from someone who hasn't been owed before because he doesn't have money to loan undecided

When you run your business, you can turn it into a charity organisation.
Re: I Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered by Olabest911: 8:55am On Sep 06, 2025
He did nothing wrong!

Do nt jump into conclusion without reading,

did you see where he mentioned that a lot of people are owing him?

Did you also read the part that they had an agreement which the customer is trying not to fulfill? he force him to drop off the phone

Why can't the customer return the good or half of it..

How long do you think it will take a business to run down of people are paying half price of goods bought .

Let your yes be yes!






quote author=Kosoco post=136703916]

You are a very wicked person.... After he squzzed his last 35k for you, you still kept his phone... now you are asking us about your action......
You could hv just note his contact and adress since you knew someone he tends to use the material for did not pay him... The only thing you can't run aware from is conscience look at how you're feeling now cos you hurt your fellow man... locate that man and give him his phone for your peace of mind.... On a final note always have compassion for your fellow man.[/quote]
Re: I Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered by frankson1(m): 8:56am On Sep 06, 2025
Tharmon:
Am not wicked. But I will hand him his phone tomorrow.
Don't allow anyone gaslight you. You're running a business and should be strict about it else you won't either have money to pay your rent or stock up.

Business is not charity.
Re: I Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered by yemre: 8:56am On Sep 06, 2025
Kosoco:
You are a very wicked person.... After he squzzed his last 35k for you, you still kept his phone... now you are asking us about your action......
You could hv just note his contact and adress since you knew someone he tends to use the material for did not pay him... The only thing you can't run aware from is conscience look at how you're feeling now cos you hurt your fellow man... locate that man and give him his phone for your peace of mind.... On a final note always have compassion for your fellow man.
I disagree 💯!

Agreement is agreement! This is business and emotions don't run a business. It would be different if he had borrowed the money on a personal ground.

Imagine two or three people coming to his shop to do that on a daily basis. How would he restock or pay his bills?

The guy should hold the phone till he pays.

Next time, he would make a proper arrangement with his client before going to get materials on credit.

The man too should go to his client and pull off those stuff if he refuses to pay.

Let's learn to do things right.
Re: I Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered by GorillaApp(m): 8:57am On Sep 06, 2025
Kosoco:
The only thing you can't run away from I'd your conscience... you and I were not there. He knows better and hv resolved to give back the phone.... so goan rest
Did you also see where he wrote that he is a salesboy?
you can also pay for him na
Re: I Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered by BAGGYZONE(m): 8:57am On Sep 06, 2025
Tharmon:
I work as a sales boy in a shop were curtain accessories are sold and in this line of business some customers tend to owe not because they don't have but because they don't want to.

So there is this man that I know and he owes other people too, he should be in his forties and I'm 21, so he bought goods from my shop today worth #60k and told me he will pay me once he gets back from were he wants to use the items he bought so he decided to drop his phone because I didn't allow him to carry my goods without paying. so this evening when he arrived he was sweating and complaining that the customer has not paid blah blah blah..as usual of them

He couldn't even pay up the person that went to work with him complete. He tried explaining to me sweating and all that that what is left in his account is #35k which he paid to me but I didn't allow him to go with his phone, I turned deaf ears to his ranting and assured him he is not leaving there with his phone without paying the remaining balance of #25k. He had no other choice than to leave without his phone and now am worried if I have done something wrong .

Was I wrong to keep his phone? What would have been the right action I would have taken because I'm feeling very bad now like what will he tell his wife about his phone.
You did the right thing bro... Don't give him that phone until he pays the balance or you'll never see him again, and even if you report to the police they'll first tell you to mobilize them before they make any move
Re: I Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered by Tharmon(op): 8:57am On Sep 06, 2025
advanceDNA:
Don't make that mistake....

If u drop that phone...u don't have any leverage

The chance he would pay back is running towards zero....


In Nigerian business world, there are different strategy of increasing profit...one of them is through reducing your cost...and that includes scamming the supplier ......no lose guard



Exactly sir! It what they do in this line of business
Re: I Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered by salem1996: 8:57am On Sep 06, 2025
Kosoco:
You are a very wicked person.... After he squzzed his last 35k for you, you still kept his phone... now you are asking us about your action......
You could hv just note his contact and adress since you knew someone he tends to use the material for did not pay him... The only thing you can't run aware from is conscience look at how you're feeling now cos you hurt your fellow man... locate that man and give him his phone for your peace of mind.... On a final note always have compassion for your fellow man.
You are obviously a salary earner, or don't know anything about business. It doesn't mean as a business person people won't owe you, but, there's a level to which you can give out debts. For even calling the guy wicked is a sign you too are not considerate.
First, he explains he's a sales boy. Do you know the risk of giving out debts as a sales boy? What if the customer suddenly disappears? Who pays the debts? You say he should get his address. I laugh 🤣. How? Anyone can formulate anything and drop as an address. Do you know how many people count losses- everytime they close their accounts- due to unpaid debts?
Shey na business abi charity foundation the owner open?

Secondly, he said the customer said the person he used the curtains for did not pay him, so what? How's that the seller's fault? Imagine collecting loans from a bank to start a business and the business collapse. Would you refuse paying the loan or interest because the business collapse? Never. Them go come collect their collateral and pray for you before they leave 😂😂.

I heard of a pastor's wife who's sugar business crumbled because she was dishing out debts to her members in hope they pay. In the end, they either refuse paying, or change church. She said her husband refused giving her money many times because he warned her over giving out debts but she thought members would pay.

Advising him to do business being considerate is ok, but you calling him wicked and the tone you use is more wicked than the seller you are calling wicked.
Re: I Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered by chidiokay: 8:58am On Sep 06, 2025
Kosoco:
You are a very wicked person.... After he squzzed his last 35k for you, you still kept his phone... now you are asking us about your action......
You could hv just note his contact and adress since you knew someone he tends to use the material for did not pay him... The only thing you can't run aware from is conscience look at how you're feeling now cos you hurt your fellow man... locate that man and give him his phone for your peace of mind.... On a final note always have compassion for your fellow man.
Is it not there agreement He will come back Pay and collect his Phone ... is half payment in any of the agreement so how is he wicked
Can the selller restock with the Phone he dropped as payment, and of what use is the phone to seller at the expense of his Money

Credit sales is a Privilege, the seller has sole right to protect his/her interest and decide terms n condition ...if you dont like it go else where but dont term it wickedness .... People can not be trusted, anything can happen, imagine a buyer you give credit lose his life days after .... whose loss huh
Re: I Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered by yemre: 9:00am On Sep 06, 2025
Nwaiyoo:
You can as well ask the guy for his account number and help the customer pay the debt so as to get back his mobile phone. You are here talking because it wasn't you. I pity who no dey listen to his mind.
Exactly. He was busy gaslighting the guy into thinking he was wicked.

He should start a business and give everyone who cares to take on credit and let's see if he will not go bankrupt and close shop in less than one year
Re: I Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered by Lekby25: 9:01am On Sep 06, 2025
Boy, you are a smart boy for holding on to that phone. You said that man use to owe other people, that means that is usual behavior. If you give him that phone without collecting your money completely, you may not get the remaining money back again. So hold on to the money until he pays the balance. Afterall, you are not the owner of the money, it belongs to your oga. If you are the owner of the money, you can leave the money for him
Re: I Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered by Pootle: 9:02am On Sep 06, 2025
Nwaiyoo:
You can as well ask the guy for his account number and help the customer pay the debt so as to get back his mobile phone. You are here talking because it wasn't you. I pity who no dey listen to his mind.
dont mind that man someone owe my sales boy 15k since last year November till date this man refuse to show up in my shop or pay up.
Re: I Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered by michlins(m): 9:05am On Sep 06, 2025
Kosoco:
You are a very wicked person.... After he squzzed his last 35k for you, you still kept his phone... now you are asking us about your action......
You could hv just note his contact and adress since you knew someone he tends to use the material for did not pay him... The only thing you can't run aware from is conscience look at how you're feeling now cos you hurt your fellow man... locate that man and give him his phone for your peace of mind.... On a final note always have compassion for your fellow man.
collect your salary dey go, you don't know the first thing about business. Try go collect loan from bank to do business and let me know if they will let go of your collateral without paying the last kobo
Re: I Collected A Customer's Phone Because He Couldn't Pay, Now I'm Bothered by idonhammer: 9:10am On Sep 06, 2025
You did the right thing as a business man. Business is business. However, call him and give him his phone back. I am sure he will pay the balance since he is your customer



Tharmon:
I work as a sales boy in a shop were curtain accessories are sold and in this line of business some customers tend to owe not because they don't have but because they don't want to.

So there is this man that I know and he owes other people too, he should be in his forties and I'm 21, so he bought goods from my shop today worth #60k and told me he will pay me once he gets back from were he wants to use the items he bought so he decided to drop his phone because I didn't allow him to carry my goods without paying. so this evening when he arrived he was sweating and complaining that the customer has not paid blah blah blah..as usual of them

He couldn't even pay up the person that went to work with him complete. He tried explaining to me sweating and all that that what is left in his account is #35k which he paid to me but I didn't allow him to go with his phone, I turned deaf ears to his ranting and assured him he is not leaving there with his phone without paying the remaining balance of #25k. He had no other choice than to leave without his phone and now am worried if I have done something wrong .

Was I wrong to keep his phone? What would have been the right action I would have taken because I'm feeling very bad now like what will he tell his wife about his phone.
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