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Nairaland Forum / Nairaland / General / Business / 4 Tips To Use When A Customer Is Wrong (13381 Views)
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4 Tips To Use When A Customer Is Wrong by mantosa(m): 10:01am On Sep 09, 2021 |
Almost everyone is an advocate for pleasing the customer but what do we do when the customer is wrong? There’s no scope to address the range of what the customer can do wrong. Sometimes, the customer is wrong and can make honest mistakes. The customer can also plan to take evil intentioned steps for personal reasons. Here are a few steps to take when handling a badly behaved customer.https://tushmagazine.com.ng/selling-series-when-the-customer-is-wrong/ 23 Likes 1 Share
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Re: 4 Tips To Use When A Customer Is Wrong by Teewhy2: 10:11am On Sep 09, 2021 |
Always watch what you say as the customer might pick a point there to fight you. when it is getting out of hand try to keep quiet. Do you need to do a False Ceiling? Looking for a ceiling without water map due to water leakage from roof? Try to reduce your building load with the use of polystyrene material. Polystyrene false ceiling got you covered. Get to know more by clicking below. https://www.nairaland.com/3726763/alternative-building-material-expanded-polystyrene/21 1 Like
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Re: 4 Tips To Use When A Customer Is Wrong by IgiveLadiesBj(m): 10:11am On Sep 09, 2021 |
Shun o, some customers get werey for head... They deserve to be given it back hot hot too 11 Likes |
Re: 4 Tips To Use When A Customer Is Wrong by fitinwell: 10:11am On Sep 09, 2021 |
Some Customers can be so fraudulent and Hyper-rude.. 3 Likes |
Re: 4 Tips To Use When A Customer Is Wrong by judetov2(m): 10:12am On Sep 09, 2021 |
Unfortunately here in Nigeria they prefer to argue with the costumer, everybody will be like "I know my right"... Mumu if the costumer doesn't come next time will ur so-called " right" give u money? 11 Likes 2 Shares |
Re: 4 Tips To Use When A Customer Is Wrong by Hezzyluv: 10:12am On Sep 09, 2021 |
Because customers are always right, some will choose to show you pepper. 8 Likes |
Re: 4 Tips To Use When A Customer Is Wrong by GRAMMARJAMES(m): 10:12am On Sep 09, 2021 |
This isn't applicable in the NORTH o. talking from Experience. Go and tell Aboki that one naw 5 Likes |
Re: 4 Tips To Use When A Customer Is Wrong by Cof1ex(m): 10:12am On Sep 09, 2021 |
Egwuregwu... U never jam Mr Philip 1 Like |
Re: 4 Tips To Use When A Customer Is Wrong by phemmie06(m): 10:12am On Sep 09, 2021 |
Customer might be who is buying an item or rendering services for someone. What approach can we take on our polithiefians? |
Re: 4 Tips To Use When A Customer Is Wrong by kenbee(f): 10:12am On Sep 09, 2021 |
The Poster is definitely not from this side of the world. Some Customers deserved to be served "as e dey hot". 10 Likes 1 Share |
Re: 4 Tips To Use When A Customer Is Wrong by money121(m): 10:13am On Sep 09, 2021 |
Ok |
Re: 4 Tips To Use When A Customer Is Wrong by Jackpat(m): 10:13am On Sep 09, 2021 |
What about difficult customer 2 Likes |
Re: 4 Tips To Use When A Customer Is Wrong by Welcum: 10:13am On Sep 09, 2021 |
mantosa: These are unique steps and on point. But, it is better to build fans than seeking customers. This way, there will never be a case of unhappy customers. 1 Like |
Re: 4 Tips To Use When A Customer Is Wrong by mrkings84(m): 10:14am On Sep 09, 2021 |
Nice one. You know, some customers can be hard to tolerate. Like how do you tolerate a buyer who comes to your shop, pick an item and you mention a price for her, and she starts bargaining, then you ask her to bring the amount she offered, only for her to tell you that she over offered, and start making another lower offer, and even when u ask her to bring her new offer, she will repeat the process again No be to chase her out of your shop? Anyway, seems there's a particular tribe that's good in doing this.... 1 Like |
Re: 4 Tips To Use When A Customer Is Wrong by Stephenmoka4(m): 10:15am On Sep 09, 2021 |
Respectful especially and way of speaking, not in a rude manner. I have noticed how customers and people are satisfied and happy, when you don't throw their flaws on them. Be polite and kind, it feels good to know customer are humble after their every every. 1 Like |
Re: 4 Tips To Use When A Customer Is Wrong by wonderr(m): 10:15am On Sep 09, 2021 |
IgiveLadiesBj:no matter what always remember that the reputation of your company is at stake 4 Likes |
Re: 4 Tips To Use When A Customer Is Wrong by YoungLionken(m): 10:15am On Sep 09, 2021 |
While some customers deserved the aforementioned, others deserve the Buddha's palm! Like damn, some customers are so annoying and pushy...
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Re: 4 Tips To Use When A Customer Is Wrong by solidmyk(m): 10:15am On Sep 09, 2021 |
E be like say you Neva see craze before Nobody go tell you when the time arrives |
Re: 4 Tips To Use When A Customer Is Wrong by mayorall(m): 10:15am On Sep 09, 2021 |
This Oga never Jam some nairalanders. |
Re: 4 Tips To Use When A Customer Is Wrong by updatechange(m): 10:16am On Sep 09, 2021 |
Re: 4 Tips To Use When A Customer Is Wrong by Seniorwriter(m): 10:16am On Sep 09, 2021 |
Best practice is the use of REVERSED PSYCHOLOGY ....works most times. @SENIORWRITER |
Re: 4 Tips To Use When A Customer Is Wrong by Hezzyluv: 10:17am On Sep 09, 2021 |
judetov2: Because customers are always right, some will deliberatelychoose to show you pepper. I dey tell you from experience 3 Likes 1 Share |
Re: 4 Tips To Use When A Customer Is Wrong by robinfemi: 10:20am On Sep 09, 2021 |
Good point tho, but some customers are like women, they will frustrate your life. You will loss your patience and calmness |
Re: 4 Tips To Use When A Customer Is Wrong by iconnecta(m): 10:20am On Sep 09, 2021 |
nice write up |
Re: 4 Tips To Use When A Customer Is Wrong by Tajbol4splend(m): 10:22am On Sep 09, 2021 |
It's sad how some people are terrible in customers relationship, but go to worship center to pray about how their business is behind |
Re: 4 Tips To Use When A Customer Is Wrong by Tajbol4splend(m): 10:24am On Sep 09, 2021 |
fitinwell: You gotta be smart, many of them are fraudulent |
Re: 4 Tips To Use When A Customer Is Wrong by Tajbol4splend(m): 10:25am On Sep 09, 2021 |
1 Like |
Re: 4 Tips To Use When A Customer Is Wrong by ThinkSmarter: 10:25am On Sep 09, 2021 |
In Nigerian settings, Yorubas, followed by the Igbos have the worst customer care wheras the Hausa/fulanis has the best customer care 1 Like |
Re: 4 Tips To Use When A Customer Is Wrong by Mightymanna(m): 10:34am On Sep 09, 2021 |
I am sorry but I don't think this is applicable in most cases in Nigeria, some customers will frustrate your life without any reason other than Customer is always right mentality |
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