Help! I'm Having Issues With My Prepaid Metre (Photo) - Nairaland General (2) - Nairaland
Nairaland Forum › Nairaland General › Help! I'm Having Issues With My Prepaid Metre (Photo) (13874 Views)
| Re: Help! I'm Having Issues With My Prepaid Metre (Photo) by CJStarz: 1:33pm On Oct 16, 2025 |
Weezyclan:PHCN no longer in existence |
| Re: Help! I'm Having Issues With My Prepaid Metre (Photo) by CJStarz: 1:34pm On Oct 16, 2025 |
kingsman66:Why una still dey call dem NEPA? |
| Re: Help! I'm Having Issues With My Prepaid Metre (Photo) by Afriifa(m): 1:37pm On Oct 16, 2025 |
Goodlady:I am telling you base on my personal experience recently, and you are here arguing based on what you have heard. Really? |
| Re: Help! I'm Having Issues With My Prepaid Metre (Photo) by oluwaseunamos33(m): 1:39pm On Oct 16, 2025 |
Brahamimo:give me your meter number let me help you guys with 20k |
| Re: Help! I'm Having Issues With My Prepaid Metre (Photo) by Afriifa(m): 1:41pm On Oct 16, 2025 |
Brahamimo:Is this image not similar to your experience?
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| Re: Help! I'm Having Issues With My Prepaid Metre (Photo) by Afriifa(m): 1:43pm On Oct 16, 2025 |
oluwaseunamos33:he wants to scam you.. don't pay him |
| Re: Help! I'm Having Issues With My Prepaid Metre (Photo) by yahaya1(m): 1:44pm On Oct 16, 2025 |
You are owing bro. |
| Re: Help! I'm Having Issues With My Prepaid Metre (Photo) by 1lovetruth: 1:49pm On Oct 16, 2025 |
Brahamimo:Please, kindly reach out to AEDC customer care and copy NERC forum office. |
| Re: Help! I'm Having Issues With My Prepaid Metre (Photo) by descartes400: 1:52pm On Oct 16, 2025 |
XaToXi:He should dedicated platform to buy energy units like buypower.ng |
| Re: Help! I'm Having Issues With My Prepaid Metre (Photo) by Gotocourt: 1:57pm On Oct 16, 2025 |
Brahamimo:Use your monitor in your neighbors house 👌📌💯 |
| Re: Help! I'm Having Issues With My Prepaid Metre (Photo) by Weezyclan(m): 1:59pm On Oct 16, 2025 |
ALSO ITS NOT ABOUT GETTING A NEW METER. MOST PEOPLE ON POSTPAID THINK WHEN THEY MOVE TO PREPAID THEIR OLD BILLS ARE WASHED AWAY. NOO. EVERY THING IS ON THE SYSTEM, IT WILL TAKE A WHILE BEFORE NEPA REMEMBERS YOU. SO BEST OPTION IS GO TO THEIR OFFICE AND NEGOTIATE HOW TO OFFSET THE BILL, THEY MIGHT TELL YOU TO PAY HALF THE MONEY OR 50/50 RECHARGE. EVEN IF YOU USE ANOTHER APP TO BUY THE TOKEN, NOTHING WILL BE GENERATED FOR YOU. |
| Re: Help! I'm Having Issues With My Prepaid Metre (Photo) by Rindo69: 2:06pm On Oct 16, 2025 |
https://infocheck.abujaelectricity.com/ Open this link and put your meter number. There is a debt on the metre probably a penalty from bypass or the premises was owing debt before migrating to a prepaid metre. This will tell you how much is being owed on the metre. You can decide whther to pay it of ot is reasonable or go off grid Just reload 3k and it should clear the balance on the meter. You are owing about 2465 naira
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| Re: Help! I'm Having Issues With My Prepaid Metre (Photo) by champeeon(m): 2:11pm On Oct 16, 2025 |
Brahamimo:OP, I had the same issues last week and this was how I solved it. Go to this website and input your meter number; https://infocheck.abujaelectricity.com/ It will show you the amount of debt AEDC claimed you owe under "balance." You can also go to any of their nearest office and they will check for you with their system. Once you recharge any amount above the said debt, you will get a token.
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| Re: Help! I'm Having Issues With My Prepaid Metre (Photo) by Yestogood: 2:27pm On Oct 16, 2025 |
oluwaseunamos33:Na wa for you o. Shame on top money matter in this season? |
| Re: Help! I'm Having Issues With My Prepaid Metre (Photo) by Yestogood: 2:30pm On Oct 16, 2025 |
If you are using a mojec meter, recently the discos sent a message notifying owners that the preloaded 40 kwh would be retrieved at the next recharge. You didn't get the message because probably your phone number is not what was used to register the meter. If you recharge more than the preloaded units, you will be credited with the balance of the units. |
| Re: Help! I'm Having Issues With My Prepaid Metre (Photo) by Father4all: 2:31pm On Oct 16, 2025 |
Where do you live/reside? |
| Re: Help! I'm Having Issues With My Prepaid Metre (Photo) by remzytimer: 2:37pm On Oct 16, 2025 |
Report to your bank, I had such experience earlier but now I have double notifications for my transaction. Weezyclan: |
| Re: Help! I'm Having Issues With My Prepaid Metre (Photo) by GindoX(m): 2:39pm On Oct 16, 2025 |
Someone is bypassing, simple! |
| Re: Help! I'm Having Issues With My Prepaid Metre (Photo) by Geonigga(m): 3:19pm On Oct 16, 2025 |
Same thing happened to my metre here in Abuja. Compliant to them thereafter after the 14days if there is no response, write a formal complaint to the NEC forum, there will look at the case and if there was no case of bypass with evidence there will ask them to expunge the debt |
| Re: Help! I'm Having Issues With My Prepaid Metre (Photo) by Geonigga(m): 3:20pm On Oct 16, 2025 |
At times is not a case of bypass there just mistakingly infuse the amount into the metre quote author=GindoX post=137146478]Someone is bypassing, simple![/quote] |
| Re: Help! I'm Having Issues With My Prepaid Metre (Photo) by adagba001: 3:29pm On Oct 16, 2025 |
Brahamimo:I suffered same thing and my meter is berely one year old. Luckily I know someone who works with them and I reached out, I was told that the meters were preloaded with about 11k to test run them. That is what we are all paying for. And you would not get units until it is cleared out. I tried to complain but was told that messages were sent in that regard. I didnt get any message, but that is what is happening. So until you guys clear out rhat debt, no unit for you. Thank you. |
| Re: Help! I'm Having Issues With My Prepaid Metre (Photo) by PencilBox: 3:33pm On Oct 16, 2025 |
XaToXi:Wow! E dey happen🤔 |
| Re: Help! I'm Having Issues With My Prepaid Metre (Photo) by Jamesadeosun23: 5:55pm On Oct 16, 2025 |
Weezyclan:Don't allow the unit to be exhausted before recharging. It is as simple as that. I have the same type of prepaid meter though my own battery section is working but I don't allow the unit be exhausted before recharging. |
| Re: Help! I'm Having Issues With My Prepaid Metre (Photo) by Dogeland: 6:34pm On Oct 16, 2025 |
Brahamimo: |
| Re: Help! I'm Having Issues With My Prepaid Metre (Photo) by Dogeland: 6:35pm On Oct 16, 2025*. Modified: 6:52pm On Oct 16, 2025 |
Brahamimo:[color=#006600][/color] You need to reload substantial amount exceeding the hidden unit costs the meter was installed with to offset what is being owed. AEDC didn't request for this initially. I had similar experience yesterday till I loaded 24k and got some units after the hidden cost owed. Some others had similar experience. Someone explained to me that the initial unsuccessful payment i made by online apps would be included. |
| Re: Help! I'm Having Issues With My Prepaid Metre (Photo) by Kelklein(m): 6:57pm On Oct 16, 2025 |
AEDC are thieves they did that sometimes last week.. Actually there has been outstanding on your meter but you guy were not aware.. so the unit you have been getting is only 50% of the value.. they do this to over 50% of their customers.. silently exploiting Nigerians and we havent been able to do anything about it. They claimed the % deduction is either the token that came with the meter or an offence fine, maybe meter bypass fine they found out. My advice - visit their office and request the balance on your meter - e go shock you to the bone |
| Re: Help! I'm Having Issues With My Prepaid Metre (Photo) by merits(m): 7:31pm On Oct 16, 2025 |
Type recharge to seun and follow the instructions. |
| Re: Help! I'm Having Issues With My Prepaid Metre (Photo) by xyrexzmanto: 7:51pm On Oct 16, 2025 |
This is a case of pre loaded units.... a preloaded unit is the unit that came with new meters, so they are collecting back the money . |
| Re: Help! I'm Having Issues With My Prepaid Metre (Photo) by frozen70(f): 8:16pm On Oct 16, 2025 |
Brahamimo:Take the device and your token payment prove to NEPA office close to your area |
| Re: Help! I'm Having Issues With My Prepaid Metre (Photo) by Brahamimo(op): 8:28pm On Oct 16, 2025 |
Dogeland:Wow.. thanks |
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