My SpaceX Starlink Internet Experience In Lagos, Nigeria - Phones (135)

My SpaceX Starlink Internet Experience In Lagos, Nigeria - Phones (135) - Nairaland

Nairaland Forum › Science/Technology › Phones › My SpaceX Starlink Internet Experience In Lagos, Nigeria (346015 Views)

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Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by dustmalik(m): 10:31am On Nov 02, 2025

To3i:
Bro please can you take a screenshot of your complaint, let me try it if they will change mine to V3
I take God beg u

That's not a good idea. They will start to notice the pattern in the complaints. Just compose your complaint and send it to them. They will typically check, and if they find something wrong, they will send a replacement.

1 Like

Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by iguita: 6:06am On Nov 03, 2025

I was using Gen 2.

yubiman:
Which one were you using before?

Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by iguita: 6:10am On Nov 03, 2025

Attached. The first is my message to them and the second is their response.

To3i:
Bro please can you take a screenshot of your complaint, let me try it if they will change mine to V3
I take God beg u

Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by iguita: 6:13am On Nov 03, 2025

I wish I saw this earlier. Bought Gen 3 monut for 100k, and did not end up using it because it did not work. Ended up using one of the DSTV mounts in my house.

johnnyholtby:
DStv dish mount works fine

Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by iguita: 6:14am On Nov 03, 2025

My replacement was shipped from Lagos. Not sure if the mount will be shipped from Lagos or from USA. Did not want to order something I can get in Ikeja from USA. Also, I did not order the replacement, support emailed that I will get replacement.

dustmalik:
Any reason you don't want to buy directly from Starlink?

Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by iguita: 6:17am On Nov 03, 2025

This would be complicated. Was not ready for the trial and error.

ibietela2:
why not check reddit for mount ideas, get a welder to do one for you?

Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by ijeezlux(m): 10:15am On Nov 03, 2025

iguita:
I wish I saw this earlier. Bought Gen 3 monut for 100k, and did not end up using it because it did not work. Ended up using one of the DSTV mounts in my house.

100k?....wow. wielder constructed mine for just 15k

1 Like

Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by To3i(m): 12:54am On Nov 05, 2025

iguita:
Attached. The first is my message to them and the second is their response.

Thank you bro, if they send me V3 hope i will be able to activate my residential plan back, as lagos is congested.

Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by iguita: 2:28am On Nov 05, 2025

If your account was already active, you will be able to. If it’s a new account/ device, I would know.

To3i:
Thank you bro, if they send me V3 hope i will be able to activate my residential plan back, as lagos is congested.

Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by ibietela2(m): 5:24pm On Nov 05, 2025

am i the only one getting this "There was an unexpected error authenticating your NIN with NIMC, we are unable to authenticate your identity at this time. Please try again in a few hours." on starlink??

Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by ibietela2(m): 5:26pm On Nov 05, 2025

iguita:
This would be complicated. Was not ready for the trial and error.

trial and error how? check for mounts, get a welder to do it??

Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by Leun: 12:39pm On Nov 08, 2025

ibietela2:
am i the only one getting this "There was an unexpected error authenticating your NIN with NIMC, we are unable to authenticate your identity at this time. Please try again in a few hours." on starlink??

Same here

Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by georgee(m): 2:11pm On Nov 08, 2025

My starlink network has been so so poor and bad lately..

I don complain and opened ticket. I discovered the white indicator light under my V2 router is no more on

Maybe dem go change am to V3 for me.. I can't even stream anything like ds

Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by yemkoguru(m): 10:57pm On Nov 08, 2025

I'm getting this message on my app and clicking verify does nothing. Any help?

Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by georgee(m): 11:02pm On Nov 08, 2025

yemkoguru:
I'm getting this message on my app and clicking verify does nothing. Any help?

Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by yemkoguru(m): 1:26pm On Nov 09, 2025

georgee:
Login via web and do it

verified thanks

1 Like

Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by johnnyholtby(m): 2:25pm On Nov 09, 2025

georgee:
My starlink network has been so so poor and bad lately..

I don complain and opened ticket. I discovered the white indicator light under my V2 router is no more on

Maybe dem go change am to V3 for me.. I can't even stream anything like ds

Did you buy directly from starlink?

Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by georgee(m): 5:15pm On Nov 09, 2025

johnnyholtby:
Did you buy directly from starlink?

Yes.. 2023 or so

Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by johnnyholtby(m): 6:58pm On Nov 09, 2025

georgee:
Yes.. 2023 or so

Good, then you can create a ticket.

1 Like

Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by Jayvenom32: 10:45am On Nov 10, 2025

Please how else do I resolve this issue

There was an unexpected error authenticating your NIN with NIMC, we are unable to authenticate your identity at this time. Please try again in a few hours.

Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by dustmalik(m): 1:32pm On Nov 10, 2025

Jayvenom32:
Please how else do I resolve this issue

There was an unexpected error authenticating your NIN with NIMC, we are unable to authenticate your identity at this time. Please try again in a few hours.

Have you tried the verification from the Starlink site itself?

Mine went smoothly without any issues, and I initiated the process from the Starlink app. It could be that your NIN is the problem.

Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by Sulejamade: 5:25pm On Nov 11, 2025

ijeezlux:
The mtn hynetflex router doesn't even need any configuration. Is plug and play

you mean this 4g router?

https://shop.mtn.ng/shop/devices/broadband-devices/hynetflex.html

So I can just buy one now, use a long LAN cable to connect to my starlink and it will work as an extender for better coverage in a different room? How will the speed compare?

Thanks

I use the latest starlink, I think its GEN 3

Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by green10119(m): 2:27pm On Nov 12, 2025

About to send my starlink gen 3 to Ibadan to see if it will work after activating there.

Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by dustmalik(m): 3:02pm On Nov 12, 2025

green10119:
About to send my starlink gen 3 to Ibadan to see if it will work after activating there.

What's the distance, in kilometers, between the two locations?

Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by green10119(m): 5:18pm On Nov 12, 2025

dustmalik:
What's the distance, in kilometers, between the two locations?

No idea, but av seen people go a good distance on YouTube and it still works

Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by dustmalik(m): 9:35pm On Nov 12, 2025

green10119:
No idea, but av seen people go a good distance on YouTube and it still works

Okay. Do let us know the outcome.

Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by SourYoghurt: 7:06am On Nov 13, 2025

it seems like starlink will be doing a 50% price cut for plans, I got a mail yesterday so if I understood them correctly, I'll be paying 28,500.

Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by georgee(m): 7:28am On Nov 13, 2025

SourYoghurt:
it seems like starlink will be doing a 50% price cut for plans, I got a mail yesterday so if I understood them correctly, I'll be paying 28,500.

The mail i got yesterday was for a survey
.
I think something good is coming