₦airaland Forum

The Federal Competition and Consumer Protection Commission has sealed the corporate headquarters of Ikeja Electric over alleged non-compliance and violation of consumer rights.

PUNCH Online reports that the operation was carried out on Thursday morning in the presence of security agents.

In a video by Channels Television, staff of the company were sent out as officials of the commission placed the building under lock and key.

The DisCo confirmed the development, saying it is engaging the FCCPC to ensure other customers are not affected by the shutdown of its headquarters situated in Alausa, Ikeja, Lagos State.

FCCPC’s Director of Surveillance and Investigation, Bola Adeyinka, said the enforcement was carried out in line with the Federal Competition and Consumer Protection Act 2018, following repeated engagements that yielded no compliance.

“Sealing this facility is a proportionate enforcement measure taken only after repeated engagement and several opportunities for voluntary compliance.

“The seal will remain in place until Ikeja Electric complies fully with the directives issued by both NERC and the FCCPC and provides written evidence of that compliance,” Adeyinka said in a statement on Thursday.

According to the commission, the Nigerian Electricity Regulatory Commission had issued a binding decision directing Ikeja Electric to unbundle a Maximum Demand account into 20 non-Maximum Demand accounts.

The order, it was learnt, required the company to recognise 19 residential units and a service point owned by the complainant as separate customer units and to provide the required metering and connection.

“Ikeja Electric did not carry out that decision. Because of this failure, the complainant has been without an electricity supply for more than two and a half years.

“This was despite paying all charges requested by Ikeja Electric and meeting every obligation.
“The lack of electricity has prevented the complainant from putting the 19 residential units to use,” it was stated.

The commission said it engaged Ikeja Electric several times, including notifying the company of the outstanding NERC decision.

It explained that it issued a directive in April 2025 outlining the steps required and the timelines for compliance.

However, it added, “No action was taken. On 2nd October 2025, the commission issued a Compliance Notice requiring full compliance within seven business days. The company still did not comply.”


The Head of Corporate Communications at Ikeja Electric, Kingsley Okotie, said the matter was a compliance issue raised by the FCCPC, adding that the company had responded and was in the process of doing the necessary things.

“It has to do with a compliance issue that was raised by the commission to us. And more like what we’re to do. But, of course, in the expected action, we had certain reservations based on our own internal operations and how it will work out.

“And so, we wrote back to the commission. But somehow, maybe our reason was not taken, and they decided to make the visit. They are a legal entity, fully backed by law. So we had no choice but to allow them to do their work,” he said.

Okotie stressed that despite the sealing of the headquarters, electricity distribution to customers continued without disruption.

“But, of course, as a responsible organisation, also knowing the fact that our service is essential, especially at this critical time, our commitment to continue to distribute electricity to consumers and our customers remains intact. And we are still doing that as we speak now.

“Even though the headquarters premises have been sealed off, we are also ensuring that we do effective coordination of all our operational centres so that an issue that is involving a minority of people is not going to affect the majority of customers who need supply. What is paramount is that we resolve it while already engaging them,” he added.

He described the commission’s approach as unfortunate, saying the matter could have been resolved without media involvement.

“At the same time, we’ll continue to keep up the electricity supply to negotiations. Unfortunately, the approach is this way. It has gone out to the media, because they came with the media to carry out this activity.

“But for us, it’s more about giving supply and service to the people who should get it, as opposed to us having this issue.

“There are better ways we would have handled this disagreement outside of what has happened, but it is what it is. We will come out of it as always. That’s the situation now,” he stated.

On whether the seal could affect operations if the office remained locked for an extended period, Okotie said the company was working to ensure it did not.

“We pray it doesn’t, but we don’t want it to affect our operations. That’s the commitment. We don’t want it to affect operations, because if we have a supply from the TCN, we have to distribute it.

“So, we don’t want it to affect operations in any way. That’s why we are appealing for a voice of reasoning, that we can resolve this issue without letting it affect other customers within the network,” he submitted.

greatiyk4u:
The complainants get mouth be that

Ahmeduana:
This agency is foolishly arrogant, full of themselves.

musicwriter:
Exactly!

The agency works for the rich only, so it's no different than any other in Nigeria.

About two weeks ago, I wrote them that paystack illegally withheld my earnings and later refunded the money back to the senders for a service that I already provided to the customer. One was a gift. They refunded all without me nor the sender asking for a refund.

I checked online and saw that when Paystack did same thing in Ghana, it was the Central Bank of Ghana and similar agency like the FCCPC that intervened and recovered the money for the citizen. So, I emailed the FCCPC twice but they didn't reply. I emailed the CBN, EFCC, and others. No reply, except that the CBN sent an auto reply.

No agency came to my aid, and that's how I lost the money. I've been depressed ever since.

I've lost all hope in Nigeria as a country. I no longer believe in Nigeria. This country and it's institutions is completely useless to the citizens who they're meant to serve. There's no hope for those of us who don't have "connections" I wrote about it in details at https://www.africason.com/2025/11/save-me-from-depression-and-possible.html

musicwriter:
Exactly!

The agency works for the rich only, so it's no different than any other in Nigeria.

About two weeks ago, I wrote them that paystack illegally withheld my earnings and later refunded the money back to the senders for a service that I already provided to the customer. One was a gift. They refunded all without me nor the sender asking for a refund.

I checked online and saw that when Paystack did same thing in Ghana, it was the Central Bank of Ghana and similar agency like the FCCPC that intervened and recovered the money for the citizen. So, I emailed the FCCPC twice but they didn't reply. I emailed the CBN, EFCC, and others. No reply, except that the CBN sent an auto reply.

No agency came to my aid, and that's how I lost the money. I've been depressed ever since.

I've lost all hope in Nigeria as a country. I no longer believe in Nigeria. This country and it's institutions is completely useless to the citizens who they're meant to serve. There's no hope for those of us who don't have "connections" I wrote about it in details at https://www.africason.com/2025/11/save-me-from-depression-and-possible.html

Ahmeduana:
This agency is foolishly arrogant

musicwriter:
Exactly!

The agency works for the rich only, so it's no different than any other in Nigeria.

About two weeks ago, I wrote them that paystack illegally withheld my earnings and later refunded the money back to the senders for a service that I already provided to the customer. One was a gift. They refunded all without me nor the sender asking for a refund.

I checked online and saw that when Paystack did same thing in Ghana, it was the Central Bank of Ghana and similar agency like the FCCPC that intervened and recovered the money for the citizen. So, I emailed the FCCPC twice but they didn't reply. I emailed the CBN, EFCC, and others. No reply, except that the CBN sent an auto reply.

No agency came to my aid, and that's how I lost the money. I've been depressed ever since.

I've lost all hope in Nigeria as a country. I no longer believe in Nigeria. This country and it's institutions is completely useless to the citizens who they're meant to serve. There's no hope for those of us who don't have "connections" I wrote about it in details at https://www.africason.com/2025/11/save-me-from-depression-and-possible.html

nedekid:
Did you write the company that paid you and the person that gifted you to resend the money through other means as the money was returned to them by paystack? Since it was legitimate transactions they would have sent the money back to you.
Furthermore it is normal for such financial institutions to reverse reject or reverse money their system automatically flags as high risk, it is either it is blocked or refunded, this is to avoid them running against Eg money laundering laws governing their operations. Oga this time last year I had emergency and needed money, I tried fluttereave send app but for reasons I do not know it did not work, I called a friend in the UK that I know does business here in naija that he should give me his account details so I could transfer money from my UK account to his own while he gives me naira, Omo I tried 5 times it did not go, even when It went it returned to my account within minutes. Someone linked me to a person doing money transfer to Nigeria, I tried to transfer to the person's account, same thing it did not go. Guess what, I finally had to transfer to my brother's account and it went instantly! How come? I was told for what ever reasons those transactions was flagged through some funny algorithm in the banks network.
Since you did a work for your money or it was gifted, then contact the sender to resend through other means.

Regardless:
I just went through your blog via the link you posted. Asking for support for lawyers can come off as a red flag so you know, and then threatening your readers with self-harm isn't really the best. I know you are depressed but 'll advise that you take that part down and focus on a more positive experience with your readers. The support will come in due time. Stay Strong!!

musicwriter:
Exactly!

The agency works for the rich only, so it's no different than any other in Nigeria.

About two weeks ago, I wrote them that paystack illegally withheld my earnings and later refunded the money back to the senders for a service that I already provided to the customer. One was a gift. They refunded all without me nor the sender asking for a refund.

I checked online and saw that when Paystack did same thing in Ghana, it was the Central Bank of Ghana and similar agency like the FCCPC that intervened and recovered the money for the citizen. So, I emailed the FCCPC twice but they didn't reply. I emailed the CBN, EFCC, and others. No reply, except that the CBN sent an auto reply.

No agency came to my aid, and that's how I lost the money. I've been depressed ever since.

I've lost all hope in Nigeria as a country. I no longer believe in Nigeria. This country and it's institutions is completely useless to the citizens who they're meant to serve. There's no hope for those of us who don't have "connections" I wrote about it in details at https://www.africason.com/2025/11/save-me-from-depression-and-possible.html

musicwriter:
Exactly!

The agency works for the rich only, so it's no different than any other in Nigeria.

About two weeks ago, I wrote them that paystack illegally withheld my earnings and later refunded the money back to the senders for a service that I already provided to the customer. One was a gift. They refunded all without me nor the sender asking for a refund.

I checked online and saw that when Paystack did same thing in Ghana, it was the Central Bank of Ghana and similar agency like the FCCPC that intervened and recovered the money for the citizen. So, I emailed the FCCPC twice but they didn't reply. I emailed the CBN, EFCC, and others. No reply, except that the CBN sent an auto reply.

No agency came to my aid, and that's how I lost the money. I've been depressed ever since.

I've lost all hope in Nigeria as a country. I no longer believe in Nigeria. This country and it's institutions is completely useless to the citizens who they're meant to serve. There's no hope for those of us who don't have "connections" I wrote about it in details at https://www.africason.com/2025/11/save-me-from-depression-and-possible.html

nedekid:
Did you write the company that paid you and the person that gifted you to resend the money through other means as the money was returned to them by paystack? Since it was legitimate transactions they would have sent the money back to you.
Furthermore it is normal for such financial institutions to reverse reject or reverse money their system automatically flags as high risk, it is either it is blocked or refunded, this is to avoid them running against Eg money laundering laws governing their operations. Oga this time last year I had emergency and needed money, I tried fluttereave send app but for reasons I do not know it did not work, I called a friend in the UK that I know does business here in naija that he should give me his account details so I could transfer money from my UK account to his own while he gives me naira, Omo I tried 5 times it did not go, even when It went it returned to my account within minutes. Someone linked me to a person doing money transfer to Nigeria, I tried to transfer to the person's account, same thing it did not go. Guess what, I finally had to transfer to my brother's account and it went instantly! How come? I was told for what ever reasons those transactions was flagged through some funny algorithm in the banks network.
Since you did a work for your money or it was gifted, then contact the sender to resend through other means.