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My SpaceX Starlink Internet Experience In Lagos, Nigeria - Phones (145) - Nairaland

Nairaland ForumScience/TechnologyPhonesMy SpaceX Starlink Internet Experience In Lagos, Nigeria (361291 Views)

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Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by Fieryblaze(m): 8:31am On Dec 23, 2025
Good Morning All! Please what is the best way to get Starlinks in Lagos right now? I am considering buying from all these resellers that offer Enterprise plans. Is that advisable or is there a better way?
Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by morikee: 8:44am On Dec 23, 2025
georgee:
No

No return needed
You can't give it out, neither can you sell it
My friend told me they asked her to return it via DHL
Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by georgee(m): 10:37am On Dec 23, 2025
morikee:
My friend told me they asked her to return it via DHL
They specifically told me not to return, not to give it away nor sell it
Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by morikee: 11:35am On Dec 23, 2025
georgee:
They specifically told me not to return, not to give it away nor sell it
Ok
Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by senator282: 2:11pm On Dec 23, 2025
georgee:
They specifically told me not to return, not to give it away nor sell it
So we should destroy it naa 😂 ,i don't understand the logic behind that. But for educational purposes,will the old kits work if like say na only router spoil and you bought the replacement from local store and fix it ?.
Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by morikee: 2:30pm On Dec 23, 2025
senator282:
So we should destroy it naa 😂 ,i don't understand the logic behind that. But for educational purposes,will the old kits work if like say na only router spoil and you bought the replacement from local store and fix it ?.
I read on reddit some even repair it and and sell on ebay as far as new account used when signup it will work just fine
Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by senator282: 4:19pm On Dec 23, 2025
otis54:
My Starlink gen 2 went offline just this evening and has been throwing the error message STARLINK UNPLUGGED OR REBOOTING. Decided to send a message to support and Grok ai decided on its own to send me a new gen 3 kit for free after it tried to communicate with my Starlink gen 2 unit and it couldn’t all in less than a few minutes of chatting with it (Grok ai). Elon musk you do well ooo.

My problem now is how to mount it once the gen 3 unit arrives.
Hello hope you are having a good day , did you later receive this order ,how long did It take the order to arrive after grok ai making order for you?
Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by otis54(m): 7:25am On Dec 24, 2025
senator282:
Hello hope you are having a good day , did you later receive this order ,how long did It take the order to arrive after grok ai making order for you?
The order was placed November 22nd and got delivered November 26th
Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by senator282: 7:32am On Dec 24, 2025
otis54:
The order was placed November 22nd and got delivered November 26th
Wow that's the fastest delivery i have ever seen in my entire life, did you ever contact Starlink support before the order was shipped?
Mine is still showing Not shipped yet.
Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by georgee(m): 8:17am On Dec 24, 2025
senator282:
So we should destroy it naa 😂 ,i don't understand the logic behind that. But for educational purposes,will the old kits work if like say na only router spoil and you bought the replacement from local store and fix it ?.
I used my old Gen2 router as a mesh for few days. It worked well

I disconnect it cos of power consumption. Gen2 and 3 router for band A undecided
Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by senator282: 9:55am On Dec 24, 2025
georgee:
I used my old Gen2 router as a mesh for few days. It worked well

I disconnect it cos of power consumption. Gen2 and 3 router for band A undecided
I am talking about the FULL OLD KITS not just the router
Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by morikee: 10:23am On Dec 24, 2025
otis54:
The order was placed November 22nd and got delivered November 26th
Omo mine still not ship since 2nd December
Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by senator282: 12:03pm On Dec 24, 2025
morikee:
Omo mine still not ship since 2nd December
Aaah nawaa o did you message starlink support about the delay?
Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by morikee: 12:14pm On Dec 24, 2025
senator282:
Aaah nawaa o did you message starlink support about the delay?
They canceled and reorder again now it had estimated shipping between 28 December to 4th January snd they also apply 1 month credit for me
Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by senator282: 12:31pm On Dec 24, 2025
morikee:
They canceled and reorder again now it had estimated shipping between 28 December to 4th January snd they also apply 1 month credit for me
I don't understand,what do you mean they cancelled and reorder.
How ?

You mean estimated shipping date or estimated delivery date?


Did you contact them before it was cancelled and re-ordered ?
Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by morikee: 12:49pm On Dec 24, 2025
senator282:
I don't understand,what do you mean they cancelled and reorder.
How ?

You mean estimated shipping date or estimated delivery date?


Did you contact them before it was cancelled and re-ordered ?
I mean they canceled the first order by Grok and and reorder a new one
Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by senator282: 12:59pm On Dec 24, 2025
morikee:
I mean they canceled the first order by Grok and and reorder a new one
Okay.
Is your own showing not yet shipped?

Please let me know immediately yours get shipped so i can message customer support.

Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by morikee: 3:00pm On Dec 24, 2025
senator282:
Okay.
Is your own showing not yet shipped?

Please let me know immediately yours get shipped so i can message customer support.
No it's showing pending before it was cancelled it stuck on preparing for shipment
Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by senator282: 3:20pm On Dec 24, 2025
morikee:
No it's showing pending before it was cancelled it stuck on preparing for shipment
What is it showing now currently?
Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by morikee: 3:36pm On Dec 24, 2025
senator282:
What is it showing now currently?
Just like your own

Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by senator282: 3:43pm On Dec 24, 2025
morikee:
Just like your own
Alright lets see how it goes ,thanks for your responses🤝.

Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by ask4bk(m): 10:05pm On Dec 26, 2025
georgee:
No

No return needed
You can't give it out, neither can you sell it
When you say you can't give it out, is it that it is technically impossible to give it out to someone to connect with it?
Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by georgee(m): 7:01am On Dec 27, 2025
ask4bk:
When you say you can't give it out, is it that it is technically impossible to give it out to someone to connect with it?
Starlink forbids one to give it out. It's there in there terms and conditions. If starlink gives you a new Kit, your account is still on the old Kit. Infact, both can work side by side. I tried it
.
But it pains me that i am unable to sell my old Gen2 Kit to a willing buyer. I have full Gen2 Kit and ethernet adapter sef, all just lying fallow. That's over 500K worth of cash lying idle
.
Maybe @dustmalik can shed more light
Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by otis54(m): 8:07am On Dec 27, 2025
senator282:
Wow that's the fastest delivery i have ever seen in my entire life, did you ever contact Starlink support before the order was shipped?
Mine is still showing Not shipped yet.
Nope I didn’t contact support. I believe it was because they had units available in store and my unit was shipped from dhl warehouse in Apapa which is just a few minutes drive to my location in surulere.
Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by otis54(m): 8:12am On Dec 27, 2025
morikee:
Omo mine still not ship since 2nd December
The only possible explanation to this may likely be that they don’t have any available unit in store and might still be expecting new shipment from their US office.
Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by senator282: 8:46am On Dec 27, 2025
georgee:
Starlink forbids one to give it out. It's there in there terms and conditions. If starlink gives you a new Kit, your account is still on the old Kit. Infact, both can work side by side. I tried it
.
But it pains me that i am unable to sell my old Gen2 Kit to a willing buyer. I have full Gen2 Kit and ethernet adapter sef, all just lying fallow. That's over 500K worth of cash lying idle

Maybe @dustmalik can shed more light
Is this policy not to their own loss and disadvantage in a way,because if we give it out to people who can't afford to buy equipment but can afford the monthly sub,is it not to their own advantage and more profits for space x company.
I don't understand the reason behind this at all.
Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by morikee: 10:01am On Dec 27, 2025
otis54:
The only possible explanation to this may likely be that they don’t have any available unit in store and might still be expecting new shipment from their US office.
Still not shipped
Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by aieromon(m): 10:36am On Dec 27, 2025
senator282:
Is this policy not to their own loss and disadvantage in a way,because if we give it out to people who can't afford to buy equipment but can afford the monthly sub,is it not to their own advantage and more profits for space x company.
I don't understand the reason behind this at all.
Are you a shareholder? Do you know the racket that will arise from this loophole?

On this same thread, someone was asking for a format to request for a replacement knowing fully well that there was nothing wrong with his unit.
Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by senator282: 11:58am On Dec 27, 2025
aieromon:
Are you a shareholder? Do you know the racket that will arise from this loophole?

On this same thread, someone was asking for a format to request for a replacement knowing fully well that there was nothing wrong with his unit.
My question is valid and genuine, I don't support those that lie that their equipment is bad to receive new equipment. Starlink should scrutinize every request for replacement to detect those that are criminally minded.
Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by ask4bk(m): 3:50pm On Dec 27, 2025
georgee:
Starlink forbids one to give it out. It's there in there terms and conditions. If starlink gives you a new Kit, your account is still on the old Kit. Infact, both can work side by side. I tried it
.
But it pains me that i am unable to sell my old Gen2 Kit to a willing buyer. I have full Gen2 Kit and ethernet adapter sef, all just lying fallow. That's over 500K worth of cash lying idle
.
Maybe @dustmalik can shed more light
Woooow! That's a loophole you just revealed. Both the old and the replacement will still work with one single account paymenthuh It will surprise me if starlink let's this happen permanently for these replacement cases.

Starlink once sent me a replacement router and I'm still using the old router because i repaired the power problem that spoiled in it before that warranted a replacement. I'm using the new one as Mesh to extend network around house. But routers are different from dish. The dish is where the account is linked and not the router
Re: My SpaceX Starlink Internet Experience In Lagos, Nigeria by morikee: 10:31pm On Dec 27, 2025
senator282:
Is this policy not to their own loss and disadvantage in a way,because if we give it out to people who can't afford to buy equipment but can afford the monthly sub,is it not to their own advantage and more profits for space x company.
I don't understand the reason behind this at all.
I read on reddit some were able to do it with zero issue but the kit has to be left unused for some time

But if starlink catch you 100% you will pay for full kit price
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