₦airaland Forum

Onetechnews:
If you ask anyone why they stopped buying drugs from the pharmacy in their area, the answer is almost always one thing:

“They don’t have the drug.”

That sentence alone has chased more customers away than high prices ever did.

Honestly, this phrase is common in almost every pharmacy. Sometimes they don’t even say
Now imagine this.



That’s how customers are lost.

Have you ever walked into a pharmacy with hope, only to hear those four words: “We don’t have that drug”? If you have, then you already understand this pain. Share your experience

Onetechnews:
If you ask anyone why they stopped buying drugs from the pharmacy in their area, the answer is almost always one thing:

“They don’t have the drug.”

That sentence alone has chased more customers away than high prices ever did.

Honestly, this phrase is common in almost every pharmacy. Sometimes they don’t even say it out loud, you can already see it in their face before they speak. And deep down, you start asking yourself: why did they even open a pharmacy if they’ll always be saying they don’t have the drug?

Now imagine this.

You just closed from work after a very stressful day. You’re on medication, and you get home only to realize the drug has finished. Instantly, frustration starts kicking in. You begin blaming yourself, why didn’t I check this drug in the morning before leaving the house?

Then suddenly, you remember there’s this pharmacy you always pass on your way to work. You’re not even sure they’ll have your drug, but judging by how big the pharmacy is, they should have it… right?

So you go there.

To your greatest surprise, well, not really surprise, they don’t have the drug. At this point, you’re already used to hearing that answer, so you try to be calm. Maybe the drug isn’t that common. Maybe it’s a special prescription. Fair enough.

But then you ask a simple question:

“Do you have Panadol or paracetamol?”

And they reply, very confidently, “It’s finished.”

That’s when anger enters fully.

Paracetamol?
Of all drugs?
Is Finished?

You just stand there thinking, what exactly is on these shelves? At first, you were being considerate. You told yourself, okay, maybe the first drug isn’t common. But paracetamol? That’s like the bread of a pharmacy. That’s the drug people buy without even thinking.

So which kind of pharmacy is this?

At that moment, something changes. You already know you’re not coming back. Not because of one drug, but because of the pattern. Today it’s your drug. Tomorrow it will be another one. Next time, they’ll tell you to “check back next week.”

And let’s be honest, most of these pharmacies don’t even say, “Sorry, we don’t have it.” They just say it casually, like it’s normal. No alternatives. No explanation. No effort to help you find it elsewhere. Or when you ask if there is another place where you can get the drug, they might not answer.

That’s how customers are lost.

Have you ever walked into a pharmacy with hope, only to hear those four words: “We don’t have that drug”? If you have, then you already understand this pain. Share your experience

MarketDispatch:
Effects of economic change. We started hearing more of those words when those big pharma closed shop and left Nigeria.

thisweekng:
The Minister of Finance and Coordinating Minister of the Economy Chief Olawale Edun has said the last time Nigeria’s economy looked stable was about a decade ago.

He made this statement during his maiden press conference as Minister of Finance where he outlined President Bola Tinubu’s vision, agenda and strategy for the economy.

He said, “I think as we all know, we are not where we should be. The economy is barely growing above the rate of population growth.

“But it was not always so, and I think in trying to look at the way forward, if we now have a situation of slow growth, double-digit inflation, weak/depreciating exchange rate, as well as security concerns that are resulting in an economy that is not growing and not taking Nigerians out of poverty.

“If we think back to the last time when the economy was stable- when it was growing, when inflation was low, and the interest rate was affordable, that period was about a decade ago. Growth was about 6% in 2013 and 2014.”
Private sector to drive the economy

https://nairametrics.com/2023/09/01/the-last-time-nigerias-economy-was-stable-was-about-a-decade-ago-wale-edun/

Onetechnews:
If you ask anyone why they stopped buying drugs from the pharmacy in their area, the answer is almost always one thing:

“They don’t have the drug.”

That sentence alone has chased more customers away than high prices ever did.

Honestly, this phrase is common in almost every pharmacy. Sometimes they don’t even say it out loud, you can already see it in their face before they speak. And deep down, you start asking yourself: why did they even open a pharmacy if they’ll always be saying they don’t have the drug?

Now imagine this.

You just closed from work after a very stressful day. You’re on medication, and you get home only to realize the drug has finished. Instantly, frustration starts kicking in. You begin blaming yourself, why didn’t I check this drug in the morning before leaving the house?

Then suddenly, you remember there’s this pharmacy you always pass on your way to work. You’re not even sure they’ll have your drug, but judging by how big the pharmacy is, they should have it… right?

So you go there.

To your greatest surprise, well, not really surprise, they don’t have the drug. At this point, you’re already used to hearing that answer, so you try to be calm. Maybe the drug isn’t that common. Maybe it’s a special prescription. Fair enough.

But then you ask a simple question:

“Do you have Panadol or paracetamol?”

And they reply, very confidently, “It’s finished.”

That’s when anger enters fully.

Paracetamol?
Of all drugs?
Is Finished?

You just stand there thinking, what exactly is on these shelves? At first, you were being considerate. You told yourself, okay, maybe the first drug isn’t common. But paracetamol? That’s like the bread of a pharmacy. That’s the drug people buy without even thinking.

So which kind of pharmacy is this?

At that moment, something changes. You already know you’re not coming back. Not because of one drug, but because of the pattern. Today it’s your drug. Tomorrow it will be another one. Next time, they’ll tell you to “check back next week.”

And let’s be honest, most of these pharmacies don’t even say, “Sorry, we don’t have it.” They just say it casually, like it’s normal. No alternatives. No explanation. No effort to help you find it elsewhere. Or when you ask if there is another place where you can get the drug, they might not answer.

That’s how customers are lost.

Have you ever walked into a pharmacy with hope, only to hear those four words: “We don’t have that drug”? If you have, then you already understand this pain. Share your experience

buttlover:
Not only pharmacies, I won't come to your shop again if you repeatedly don't have ordinary matches or lighter

BoyleEd:
Please don’t call it a drug when you’re outside Nigeria , it’s called medicine oh.
You go explain tire oooo

tommysparks:
Agba fire. See wetin you dey find go shop. 😀😀😀

Onetechnews:
If you ask anyone why they stopped buying drugs from the pharmacy in their area, the answer is almost always one thing:

“They don’t have the drug.”

That sentence alone has chased more customers away than high prices ever did.

Honestly, this phrase is common in almost every pharmacy. Sometimes they don’t even say it out loud, you can already see it in their face before they speak. And deep down, you start asking yourself: why did they even open a pharmacy if they’ll always be saying they don’t have the drug?

Now imagine this.

You just closed from work after a very stressful day. You’re on medication, and you get home only to realize the drug has finished. Instantly, frustration starts kicking in. You begin blaming yourself, why didn’t I check this drug in the morning before leaving the house?

Then suddenly, you remember there’s this pharmacy you always pass on your way to work. You’re not even sure they’ll have your drug, but judging by how big the pharmacy is, they should have it… right?

So you go there.

To your greatest surprise, well, not really surprise, they don’t have the drug. At this point, you’re already used to hearing that answer, so you try to be calm. Maybe the drug isn’t that common. Maybe it’s a special prescription. Fair enough.

But then you ask a simple question:

“Do you have Panadol or paracetamol?”

And they reply, very confidently, “It’s finished.”

That’s when anger enters fully.

Paracetamol?
Of all drugs?
Is Finished?

You just stand there thinking, what exactly is on these shelves? At first, you were being considerate. You told yourself, okay, maybe the first drug isn’t common. But paracetamol? That’s like the bread of a pharmacy. That’s the drug people buy without even thinking.

So which kind of pharmacy is this?

At that moment, something changes. You already know you’re not coming back. Not because of one drug, but because of the pattern. Today it’s your drug. Tomorrow it will be another one. Next time, they’ll tell you to “check back next week.”

And let’s be honest, most of these pharmacies don’t even say, “Sorry, we don’t have it.” They just say it casually, like it’s normal. No alternatives. No explanation. No effort to help you find it elsewhere. Or when you ask if there is another place where you can get the drug, they might not answer.

That’s how customers are lost.

Have you ever walked into a pharmacy with hope, only to hear those four words: “We don’t have that drug”? If you have, then you already understand this pain. Share your experience

Maitunbi:
There is only one explanation to this:

We do not value "excellence" in this country.

Not in the medicine store. Not in the hospital. Not in school. Not in business places. Not in public offices. Not anywhere.

As far as Nigeria is concerned, we are so accustomed to doing our things 'anyhow'.

Until we begin to understand that customer is king. Until we start to render people-centric services. We have a very long way to go. And it's just sad.