₦airaland Forum

georgee:
Who told you this?

Starlink ? or 3rd Party seller?

Did you buy your Kit directly from Starlink or through agent

Segunod:
I sent a mail to them requesting for a replacement and the procedure and the response I got was that d device is out of 24months warranty. I got it directly from them

georgee:
Did you buy the KIT directly from STARLINK?

Segunod:
Yes

georgee:
Mine was not like that oo. I only complained about my speed and they did remote checks...Fiaaaaaaam, full replacement KIT sent

I didn't go to them that i needed a replacement directly

But, they have replaced my router before ooo.. It got damaged by high voltage. Whether it has attained warranty. I wouldn't know

dustmalik:
Not every kit is eligible for replacement. I really don't know the eligibility criteria, but some have reported that Starlink refused to replace theirs even after developing faults that are not of the owners doing.

georgee:
Na wa oooo.. I have been twice lucky with STARLINK

1. Change of Gen2 Router to brand new one with a 75m network cable
2. Change of my whole Gen2 Kit to complete set of Gen3 Kit

Both occasions were accompanied with free monthly sub

ask4bk:
You can ask questions here so that others can learn

damble:
How do I get licence for virtual ISP resell from NCCC fast? I heard of someone who has been trying to get this done more than a year now without success.

This question is thrown to anyone with useful information please

Segunod:
I sent a mail to them requesting for a replacement and the procedure and the response I got was that d device is out of 24months warranty. I got it directly from them

Project Kuiper, the Amazon-owned satellite internet initiative, has taken a major step toward entering Nigeria’s broadband market after securing a landing permit from the Nigerian Communications Commission (NCC) to begin operations from 2026.

Dated February 28, 2026, the seven-year landing permit authorises Kuiper to operate its space segment in Nigeria as part of a global constellation of up to 3,236 satellites. According to the NCC, the approval aligns with global best practices and reflects Nigeria’s willingness to open its satellite communications market to next-generation broadband providers.

ijeezlux:
Saw this on the news today

morikee:
And they replaced mine of 3 years

aieromon:
https://techcabal.com/2026/01/13/amazon-project-kuiper-ncc-approval-nigeria/

johnnyholtby:
Competition is always good news for consumers. Hopefully project kuiper can actually compete with starlink.

It's going to take a lot of convincing for starlink customers to jump ship.

Hardware cost
Subscription fee
Customer support
Bandwidth speed
Installation

purplekayc:
Which organisation owns. project kuiper

aieromon:
https://techcabal.com/2026/01/13/amazon-project-kuiper-ncc-approval-nigeria/

senator282:
STARLINK has been so good, but they should not relent ooo, they should never stop getting better,omo the only thing that will make me consider switching to the Amazon is if they offer verified unlimited gigabit speed without bandwidth throttling at a competitive price ,at this point i will jump.

morikee:
The Amazon project is no longer Kuiper it's call LEO now

johnnyholtby:
Check again.
It's from LEO to Project Kuiper

morikee:
No it's from Kuiper to LEO sir

chizzy86:
Hi everyone. So my starlink mini has been shipped but I want to use it with my Airtel android TV box. I doubt if the starlink wifi would work with it. Please, what do you suggest I do. Should I get a router? If I do, what type should I go for and how do I go about connecting it? I don't have a smart TV hence this challenge?

chizzy86:
Hi everyone. So my starlink mini has been shipped but I want to use it with my Airtel android TV box. I doubt if the starlink wifi would work with it. Please, what do you suggest I do. Should I get a router? If I do, what type should I go for and how do I go about connecting it? I don't have a smart TV hence this challenge?

dustmalik:
The Airtel Android TV box's Ethernet port doesn't support lan in, only out. Also, it doesn't support connecting to external wifi. To connect to it via Ethernet, you will need to get a USB-to-Ethernet adapter like the one attached below. Get it from Jumia or Konga.