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My Honest Review Of Airtel Smartbox Router - Technology Market (2) - Nairaland

Nairaland ForumScience/TechnologyTechnology MarketMy Honest Review Of Airtel Smartbox Router (21928 Views)

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Re: My Honest Review Of Airtel Smartbox Router by HawkTuahGirl: 5:36pm On Dec 20, 2025
Badb0y4lyf:
I don’t know how to go about it i will create a new thread it fraud and cheating see what the customer service said last.
Just click the link below.

https://www.nairaland.com/newtopic?board=16
Re: My Honest Review Of Airtel Smartbox Router by josielewa(op): 6:50pm On Dec 20, 2025
omoooo, thats theft on airtel side....why say unlimited and give 100gb..i cant even login the hbb website again...i hope its not true. someone has this same experience before i did my 2nd sub and its unlimited. I need to find a way to check. have you tried signing in to check what it says on your dashboard.. I usually recharge through opay
Badb0y4lyf:
It’s no longer unlimited bro. Wait till you use it for a week plus this is me and airtel service conversation above. I bought credit through my bank and activated it through voice HBB service and it clearly said for unlimited 30k press 2
Re: My Honest Review Of Airtel Smartbox Router by Badb0y4lyf(m): 7:42pm On Dec 20, 2025
HawkTuahGirl:
Just click the link below.

https://www.nairaland.com/newtopic?board=16
I have just created a new thread please help push to front page
https://www.nairaland.com/8584850/airtel-fraudulent-unlimited-data
Re: My Honest Review Of Airtel Smartbox Router by Badb0y4lyf(m): 7:42pm On Dec 20, 2025
josielewa:
omoooo, thats theft on airtel side....why say unlimited and give 100gb..i cant even login the hbb website again...i hope its not true. someone has this same experience before i did my 2nd sub and its unlimited. I need to find a way to check. have you tried signing in to check what it says on your dashboard.. I usually recharge through opay
Through OPay how do you do it ?? I don’t see HBB options there.
Re: My Honest Review Of Airtel Smartbox Router by josielewa(op): 7:48pm On Dec 20, 2025
just open opay, go to data, select airtel, then click on router bundle just few scrolls to the side, you will see airtel for 100gb at 30k or so , then you will see unlimited router at 20mbps at 30k, the you will load it on the mobile no on the box
Badb0y4lyf:
Through OPay how do you do it ?? I don’t see HBB options there.
Re: My Honest Review Of Airtel Smartbox Router by josielewa(op): 4:07pm On Dec 22, 2025
if you want to know if its unlimited like mine, i subscribe through opay, i will attach a screenshot. you can check by inserting the sim in a phone after recharge and try checking your data balance the normal way, it should tell you you have no dataplan. check router balance, you will see unlimited with date that the unlimited will expire. You are not buying data, you are buying bandwidth. check the screenshot below to see the option on opay.
Badb0y4lyf:
Through OPay how do you do it ?? I don’t see HBB options there.

Re: My Honest Review Of Airtel Smartbox Router by HawkTuahGirl: 5:25pm On Dec 22, 2025
josielewa:
if you want to know if its unlimited like mine, i subscribe through opay, i will attach a screenshot. you can check by inserting the sim in a phone after recharge and try checking your data balance the normal way, it should tell you you have no dataplan. check router balance, you will see unlimited with date that the unlimited will expire. You are not buying data, you are buying bandwidth. check the screenshot below to see the option on opay.
Just choose 30k package, Opay is convenient and instant.
Re: My Honest Review Of Airtel Smartbox Router by HawkTuahGirl: 10:40am On Jan 05
Finally moved to ODU device. 10% better because Airtel network in my area is poor.

To make the Android TV box useful, I got USB to LAN adapter (attached) as an ethernet connection to the ODU. So life continues.

Re: My Honest Review Of Airtel Smartbox Router by feran15(m): 3:36pm On Jan 08
HawkTuahGirl:
Finally moved to ODU device. 10% better because Airtel network in my area is poor.

To make the Android TV box useful, I got USB to LAN adapter (attached) as an ethernet connection to the ODU. So life continues.
how much was this adapter?

and do you think it would work with another router that's not Airtel on the Android tv box. for example an mtn router.
Re: My Honest Review Of Airtel Smartbox Router by HawkTuahGirl: 12:52pm On Jan 09
feran15:
how much was this adapter?

and do you think it would work with another router that's not Airtel on the Android tv box. for example an mtn router.
It's just 5k.

It will work with any router.
Re: My Honest Review Of Airtel Smartbox Router by Mrluv(m): 10:21pm On Jan 23
josielewa:
Afternoon to you all,

I will like to give an honest review of the airtel smartbox router. The airtel smartbox router was advertised as one of the cheapest mobile alternatives for unlimited internet in nigeria. A first i was skeptical, but at the end i made a purchase through a marketer

PRICE OF ROUTER IS[b] 25K[/b]
MONTHLY SUBSCRIPTION IS 30K

SERVICE DELIVERY IS 55%
VALUE FOR MONEY IS 60%

WILL I SUBSCRIBE AGAIN, YES & NO.

Everything depends on what you want to use it for. I bought the box to be used in our small office of 5 people. The service delivery has been with many outages within a day. If you plan on using it as your day to day internet, you will be disappointed. At times, the services just disappears, it appears again but internet very slow. Atimes, you connect your tv and your tv is streaming but your phone and other gadget will not connect. Its not advisable to be used as your full time internet because of constant disappointments. Even to make whatsapp call will become annoying. You have to switch it on and off like 10 times ina day or you have to factory reset before your internet comes back.

If you plan to use it for just downloads, then i will say its worth it., but mind you, your downloads will be very slow during day but very fast during late night from 10 pm. The funniest thing about airtel is that my phone will have good network and fast internet but the router will be completely out unless you restart it, or atimes, the internet becomes very slow on the router while it will be blazing fast on the phone.

VERDICT: If you are big time download freak, you can buy the router, but your downloads will mostly be fast at night or midnight.
Avoid it as your go to for a full days reliable internet. If you work on the web i.e, online jobs, just avoid it as the netwoek will always disappoint you.

I will advise you to just subscribe to your local isp like cobranet, ipnx etc than subcribe to this airtel unlimited plans.

ARE THE PLANS TRULY UNLIMITED?.. Yes i think they are unlimited with a catch. if you use upto 250gb, your speed will be slowed down, so you cant really do much on it except to browse the internet.

This is my honest review given after 2 months of using this router.
someone i want to sell to me after seeing your review i am having cold feet please i want to ask does it have cast feature what i mean is that if connect my phone to the device everything that is showing on my phone would be showing on my tv ?
Re: My Honest Review Of Airtel Smartbox Router by virginboy90(m): 6:38am On Jan 24
5g smartbox is a good buy.....i have1 for sale...07031340380
microlincoln:
How about the 5G smart box, is it a good buy? I am just not a fan of the ODU simply because of mobility
Re: My Honest Review Of Airtel Smartbox Router by Mrluv(m): 4:38pm On Jan 24
HawkTuahGirl:
Finally moved to ODU device. 10% better because Airtel network in my area is poor.

To make the Android TV box useful, I got USB to LAN adapter (attached) as an ethernet connection to the ODU. So life continues.
someone i want to sell to me after seeing your review i am having cold feet please i want to ask does it have cast feature what i mean is that if connect my phone to the device everything that is showing on my phone would be showing on my tv ?
Re: My Honest Review Of Airtel Smartbox Router by josielewa(op): 10:43am On Jan 28
no
Mrluv:
someone i want to sell to me after seeing your review i am having cold feet please i want to ask does it have cast feature what i mean is that if connect my phone to the device everything that is showing on my phone would be showing on my tv ?
Re: My Honest Review Of Airtel Smartbox Router by feran15(m): 6:29pm On Jan 28
HawkTuahGirl:
It's just 5k.

It will work with any router.
hello, thanks for this. I got the adapter and can connect to my router but the Internet is too slow compared to other devices connected to my router

are you having the same issue?
Re: My Honest Review Of Airtel Smartbox Router by HawkTuahGirl: 7:17am On Jan 29
feran15:
hello, thanks for this. I got the adapter and can connect to my router but the Internet is too slow compared to other devices connected to my router

are you having the same issue?
Sorry for the half info, I did it on purpose

You have to disable DHCP on your smart TV router.

And set it to 192.168.1.1
Also remove SIM from old router

There are two variants of the smart TV router, I attached a guide for one. Let me know if this works for you

Re: My Honest Review Of Airtel Smartbox Router by josielewa(op): 9:56am On Feb 02
FINALLY BOUGHT THE AIRTEL ODU BOX 5G AFTER MUCH CONTEMPLATION. I CAN SEE THE DIFFERENCE BETWWEN THE 4G SMARTBOX AND THE 5G ODU, THEY ARE MILES APART. THE 5G ODU, I GET AROUND 30 TO 60 Mbps CONNECTION...IT HAS TOW WIFI SPECTRUM 2.4GHX AND 5GHZ WHICH IS FASTER. AM ENJOYING IT NOW, AFTER 2 WEEK OR A MONTH TESTING, I WILL GIVE MY HONEST REVIEW.

Re: My Honest Review Of Airtel Smartbox Router by omoarowolo12345: 10:39am On Feb 13
How much did you get it? And are you getting value for money? Just making sure before I run into anymore financial and mental hassle. I currently use spectranet and it’s been HELL lately with that one.

josielewa:
FINALLY BOUGHT THE AIRTEL ODU BOX 5G AFTER MUCH CONTEMPLATION. I CAN SEE THE DIFFERENCE BETWWEN THE 4G SMARTBOX AND THE 5G ODU, THEY ARE MILES APART. THE 5G ODU, I GET AROUND 30 TO 60 Mbps CONNECTION...IT HAS TOW WIFI SPECTRUM 2.4GHX AND 5GHZ WHICH IS FASTER. AM ENJOYING IT NOW, AFTER 2 WEEK OR A MONTH TESTING, I WILL GIVE MY HONEST REVIEW.
Re: My Honest Review Of Airtel Smartbox Router by josielewa(op): 3:28pm On Feb 13
Spectranet has been thrash lately. The airtel 5g box is the best., i use the 4g smartbox before now and its thrash. The 5g odu box is miles better than the 4g smart box. About 10 people use my 5g odu box. i connect my phone and laptop on the 5ghz wifi spectrum which is faster than the 2.4 ghz. To enjoy it, make sure that there is a stable 5g network in your area, if not you will cry...Its been a superb experience lately as someone recommended it here...
omoarowolo12345:
How much did you get it? And are you getting value for money? Just making sure before I run into anymore financial and mental hassle. I currently use spectranet and it’s been HELL lately with that one.
Re: My Honest Review Of Airtel Smartbox Router by Ghostofsparta1(m): 3:15pm On Mar 12
Bought airtel smartbox and it's been good. I know there's no unlimited shit so I subscribe according to my ability.
Re: My Honest Review Of Airtel Smartbox Router by olenyi: 4:40pm On Mar 21
Mrluv:
someone i want to sell to me after seeing your review i am having cold feet please i want to ask does it have cast feature what i mean is that if connect my phone to the device everything that is showing on my phone would be showing on my tv ?
It has cast feature. And you can install your own apps on it through Google play store or downloader
Re: My Honest Review Of Airtel Smartbox Router by playboy99(m): 5:55pm On Mar 22
virginboy90:
5g smartbox is a good buy.....i have1 for sale...07031340380
is this still available
Re: My Honest Review Of Airtel Smartbox Router by playboy99(m): 5:55pm On Mar 22
virginboy90:
5g smartbox is a good buy.....i have1 for sale...07031340380
is this still available for sale or it uas been sold
Re: My Honest Review Of Airtel Smartbox Router by Mrluv(m): 8:11pm On Mar 22
olenyi:
It has cast feature. And you can install your own apps on it through Google play store or downloader
boss your reply come late too bad
Re: My Honest Review Of Airtel Smartbox Router by olenyi: 5:23am On Mar 28
HawkTuahGirl:
Sorry for the half info, I did it on purpose

You have to disable DHCP on your smart TV router.

And set it to 192.168.1.1
Also remove SIM from old router

There are two variants of the smart TV router, I attached a guide for one. Let me know if this works for you
Kindly shade more light on this ethernet connection.

I think I have the newer version of the Airtel Smartbox and I have tried all to connect it to my ODU. Nothing. I have used the USB to ethernet connector.

Will be expecting you reply.

Warm regards.
Re: My Honest Review Of Airtel Smartbox Router by HawkTuahGirl: 6:22am On Mar 28
olenyi:
Kindly shade more light on this ethernet connection.

I think I have the newer version of the Airtel Smartbox and I have tried all to connect it to my ODU. Nothing. I have used the USB to ethernet connector.

Will be expecting you reply.

Warm regards.
Send picture of the type u have
Re: My Honest Review Of Airtel Smartbox Router by olenyi: 6:38am On Mar 28
HawkTuahGirl:
Send picture of the type u have
This is what I have

Re: My Honest Review Of Airtel Smartbox Router by HawkTuahGirl: 8:08am On Mar 28
olenyi:
This is what I have
Exactly what I have. This one settings is on the TV screen. But I m not at home now for proper guidance. Under network/internet settings you will see DHCP. Disable it, put 192.168.1.1 on the IP. And just OKAY the rest.

That's all I can remember. Let me know how far, maybe by tomorrow I will send you screenshot
Re: My Honest Review Of Airtel Smartbox Router by olenyi: 10:34am On Mar 28
HawkTuahGirl:
Exactly what I have. This one settings is on the TV screen. But I m not at home now for proper guidance. Under network/internet settings you will see DHCP. Disable it, put 192.168.1.1 on the IP. And just OKAY the rest.

That's all I can remember. Let me know how far, maybe by tomorrow I will send you screenshot
Ok. Thanks for the feedback. I have earlier done this. Still nothing.

By the way, I used the USB ethernet adapter. Just wondering what is the function of the ethernet port on the Smartbox if one has to use an adapter on the usb port.

Will try it again this evening when I get home.

Also the ODU Router, should it be on Bridge or normal Router setting.

Warm regards
Re: My Honest Review Of Airtel Smartbox Router by iTARKAA(m): 12:38am On Apr 23
From what I understand here, you simply mistook the unlimited data label on the pack to mean the router supports an unlimited plan. That wasn't the case. What they meant was when you buy the router, it'll come with a special unlimited access for a specific period (which is usually the first month) which is just a perk for buying the device.

You grab?

Badb0y4lyf:
I bought the router last month and the initial data given was exhausted happily I proceeded to buying the 30k unlimited after a week usage it just wasn’t connecting i called customer service only for them to tell me my data is exhausted how isn’t it unlimited they said it’s 100gb.
I proceed to X(twitter) @airtel Nigeria this is the screenshot of our conversation. I am taking them up as this is pure fraud.
Re: My Honest Review Of Airtel Smartbox Router by dekvnle:
.
Re: My Honest Review Of Airtel Smartbox Router by Badb0y4lyf(m): 4:07pm On May 10
iTARKAA:
From what I understand here, you simply mistook the unlimited data label on the pack to mean the router supports an unlimited plan. That wasn't the case. What they meant was when you buy the router, it'll come with a special unlimited access for a specific period (which is usually the first month) which is just a perk for buying the device.

You grab?
No initially it came with unlimited data people with the old box still use the unlimited data today even with subsequent data recharges the new box is simply 100GB even if you recharge the unlimited package again it still 100GB and not the unlimited like advertised.
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