₦airaland Forum

josielewa:
AFTER EXTENSIVELY READING ALL REVIEWS, I WILL STICK WITH THE AIRTEL ODU EVEN THOUGH THE UNLIMITED IS CAPPED AT 1TB. THE ONLY REASON AM SAYING I WONT GO FOR THE MTN FIBRE IS BECAUSE OF THE POOR CUSTOMER SERVICE, AND IT TAKES A LONG TIME FOR ANY CUT OR INFRASTRUCTURE DOWNTIME TO BE RESOLVED. MTN NEEDS TO WORK ON THAT

Reach out on 08139178305

I renewed my fibre x subscription today and it is now slow, I’m getting less than 1m bps. I was initially on the 50mpbs. Then switched 100mbps. Anybody experienced this?

tyhwo:
I renewed my fibre x subscription today and it is now slow, I’m getting less than 1m bps. I was initially on the 50mpbs. Then switched 100mbps. Anybody experienced this?

too much money

Can I change DNS on MTN fibre? If yes, how?

The real value in these speed tests is the consistency over time, not just the peak download number. Stable upload speed and low latency matter a lot for teams moving large video files and reviewing generated clips. We use that kind of connection for motion-control video workflows at https://www.soraai.pro/ and usually test both wired and Wi-Fi performance before judging the service.

josielewa:
AFTER EXTENSIVELY READING ALL REVIEWS, I WILL STICK WITH THE AIRTEL ODU EVEN THOUGH THE UNLIMITED IS CAPPED AT 1TB. THE ONLY REASON AM SAYING I WONT GO FOR THE MTN FIBRE IS BECAUSE OF THE POOR CUSTOMER SERVICE, AND IT TAKES A LONG TIME FOR ANY CUT OR INFRASTRUCTURE DOWNTIME TO BE RESOLVED. MTN NEEDS TO WORK ON THAT

not in all cases , i barely have any problems with them. been with then for months and its verymuch consistent

tyhwo:
I renewed my fibre x subscription today and it is now slow, I’m getting less than 1m bps. I was initially on the 50mpbs. Then switched 100mbps. Anybody experienced this?

no its been good here, try connecting to the 5ghz one. i get 95mbps download and like 50-60mbps upload , more than enough tbh.

I installed mtn fiber last week and used it for some days and the internet seized all of a sudden yesterday...there's no light showing on the internet.....please what could be the cause the customer care is not helpfull

prophetic69:
I installed mtn fiber last week and used it for some days and the internet seized all of a sudden yesterday...there's no light showing on the internet.....please what could be the cause the customer care is not helpfull

Do you mean no light is showing on the router,not even the power light? Or do you mean no light apart from the power On light is showing?
If no light is showing at all,That simply means your router is not powered, check and see it's plugged in correctly

dere5:
Do you mean no light is showing on the router,not even the power light? Or do you mean no light apart from the power On light is showing?
If no light is showing at all,That simply means your router is not powered, check and see it's plugged in correctly

it has been fixed, my subscribtion was mistakenly deactivated

prophetic69:
it has been fixed, my subscribtion was mistakenly deactivated

Mistakenly deactivated ke which kind rough playing be that i hope they compensate you

morikee:
Mistakenly deactivated ke which kind rough playing be that i hope they compensate you

The guy was even asking for TP

prophetic69:
The guy was even asking for TP

Hmm na wow o

Mykcool:
Not the FibreX dashboard.
Mine is ZTE, and it has its own portal address (https://192.168.1.1/)

Someone with HUAWEI should help you out

please how did you log in

babasanti:
please how did you log in

Try user as both password and username

Is there a way to keep track of the total data consumed on the MTN FibreX?

Airtel has this option on their ODU, but I don't know if the same is obtainable on the MTN FibreX.

DutchNegro:
Is there a way to keep track of the total data consumed on the MTN FibreX?

Airtel has this option on their ODU, but I don't know if the same is obtainable on the MTN FibreX.

So far, no way from them.

FibreX customer service contacts.

DutchNegro:
Is there a way to keep track of the total data consumed on the MTN FibreX?

Airtel has this option on their ODU, but I don't know if the same is obtainable on the MTN FibreX.

The good news is that you don’t need to keep track because it’s unlimited
You only need to know the date of expiry and renewal

Who else experiences low network speeds, such as less than 5 Mbps, almost every evening, between 6 PM and 10 PM, especially when there are football matches? No specific time, and this can last for 1 to 2 hours before the network stabilises.

Note: I'm on 50 Mbps

I was unable to use my FibreX between April 29th and May 6th due to a LOS issue, MTN had to send someone from their offices to resolve it on the pole. I've been requesting compensation for a week since then and till today, I've not gotten anything. They keep telling me that it's still in review, as how now 😂

shidof:
Who else experiences low network speeds, such as less than 5 Mbps, almost every evening, between 6 PM and 10 PM, especially when there are football matches? No specific time, and this can last for 1 to 2 hours before the network stabilises.

Note: I'm on 50 Mbps

Yes, I do. Been happening for a week+ now!

daamazing:
Yes, I do. Been happening for a week+ now!

Same here, thanks for the information.
You can add your voice to this tweet

https://x.com/i/status/2063947076514480450

whogatti:
We have coverage in some part of Agric Ikorodu.To be sure you have it your location simply look out for poles that have boxes(FAT) attached to it.

The pole is right in front of my house, but no box on it. Do I have to wait for the box to be fixed on the pole before I can go for it

folash:
The pole is right in front of my house, but no box on it. Do I have to wait for the box to be fixed on the pole before I can go for it

Yes. You have to.

Infact once the box is mounted, agents will start distributing flyers into nearby compounds with phone numbers

You will see

georgee:
Yes. You have to.

Infact once the box is mounted, agents will start distributing flyers into nearby compounds with phone numbers

You will see

Okay thank you. Would wait then

georgee:
I quite agree with you. When you start patronizing typical Nigerian entrepreneur (even a foreign one based here), they start thinking they are doing you a favour and misbehaving massively.

I don't blame them, it's the rot and decay in our institution. If our institutions are strong and solid, everyone of them will fall in line

It has nothing to do with them but us, go to a typical shop around you, you try to buy thing they'll act like they're doing you a favour, instead of we boycotting them, tomorrow we will still go there to buy something. Some will even tell you, they don't mind you leaving, that you're just 1 customer, instead of us distributing that bad character by telling all our people around there not to patronize the shop, we continue patronising. A foreign person comes in with a different orientation, but after a while he realises if your fellow country person can do that way and get away with it, why not me too. And the cycle keeps duplicating

Came back home today after a few hours out to find my FibreX without Internet connection.

Called 217, put in my FNID and they told me it's invalid?
Called 300, got transferred to FibreX support, and then they say my FNID is now registered to an entirely different person

HeavenlyBang:
Came back home today after a few hours out to find my FibreX without Internet connection.

Called 217, put in my FNID and they told me it's invalid?
Called 300, got transferred to FibreX support, and then they say my FNID is now registered to an entirely different person

This is crazy. With an active subscription?

Mykcool:
This is crazy. With an active subscription?

Yes, subscription expires July 2. My router still doesn't have internet till now.

How can they just randomly assign my FNID to another person, meanwhile i still see it on my MTN app.

HeavenlyBang:
Came back home today after a few hours out to find my FibreX without Internet connection.

Called 217, put in my FNID and they told me it's invalid?
Called 300, got transferred to FibreX support, and then they say my FNID is now registered to an entirely different person

I don't know how to laugh now

HeavenlyBang:
Yes, subscription expires July 2. My router still doesn't have internet till now.

How can they just randomly assign my FNID to another person, meanwhile i still see it on my MTN app.

hopefully it gets resolved, this is a huge mistake.