₦airaland Forum

Buzzer99:
Where in ph chief?

Mtn office along Oyibo Road.
Opposite Tempo filing, by Boske bus stop

emmyskies:
Mtn office along Oyibo Road.
Opposite Tempo filing, by Boske bus stop

Ok. Thanks

emmyskies:
Mtn office along Oyibo Road.
Opposite Tempo filing, by Boske bus stop

What's the update on your device sir? Was it activated successfully? And how is usage so far?

Got mine working Successfully 🌚✅

Jspider22:
Got mine working Successfully 🌚✅

Please how did you get this done?

Unfaized:
What's the update on your device sir? Was it activated successfully? And how is usage so far?

Update on the device:

MTN hasn't fully started on-boarding ODU subscribers. Since I bought the device, I haven't received my Welcome Offer so they haven't migrated me to Broadband tariff plan and given me my data yet.
I call MTN customer care almost every 4-5 days, I called them yesterday self, I have mailed them, they say they're still working on it.

Not juss me, myself and other customers that have purchased the ODU in Port Harcourt. I'm in touch with one of them.

There is a system issue they need to fix from the back-end: The sim card that came with the device is provisioned for the Welcome offer but when we try to activate the offer (TEXT: 5GODU to 312), it doesn't work.


VERDICT: Patience.

I'll advise anyone to hold on from purchasing the device for now so you don't tie down your 30k coz we don't know when they'll resolve the issue.

I need it coz my area is not FiberX-covered. So this is my best alternative.

Starlink too xpemsive

Jspider22:
Got mine working Successfully 🌚✅

CONGRATULATIONS!!!

Which state?

emmyskies:
Update on the device:

MTN hasn't fully started on-boarding ODU subscribers. Since I bought the device, I haven't received my Welcome Offer so they haven't migrated me to Broadband tariff plan and given me my data yet.
I call MTN customer care almost every 4-5 days, I called them yesterday self, I have mailed them, they say they're still working on it.

Not juss me, myself and other customers that have purchased the ODU in Port Harcourt. I'm in touch with one of them.

There is a system issue they need to fix from the back-end: The sim card that came with the device is provisioned for the Welcome offer but when we try to activate the offer (TEXT: 5GODU to 312), it doesn't work.


VERDICT: Patience.

I'll advise anyone to hold on from purchasing the device for now so you don't tie down your 30k coz we don't know when they'll resolve the issue.

I need it coz my area is not FiberX-covered. So this is my best alternative.

Starlink too xpemsive

Thanks for the feedback. I've seen about 2 persons or more here who have been successfully activated. Perhaps you can ask them how they went about it.

I still have an active Airtel sub till the end of this month, but I'll be looking to switch as fast as possible.

Likewise

Unfaized:
Thanks for the feedback. I've seen about 2 persons or more here who have been successfully activated. Perhaps you can ask them how they went about it.

I still have an active Airtel sub till the end of this month, but I'll be looking to switch as fast as possible.

emmyskies:
Update on the device:

MTN hasn't fully started on-boarding ODU subscribers. Since I bought the device, I haven't received my Welcome Offer so they haven't migrated me to Broadband tariff plan and given me my data yet.
I call MTN customer care almost every 4-5 days, I called them yesterday self, I have mailed them, they say they're still working on it.

Not juss me, myself and other customers that have purchased the ODU in Port Harcourt. I'm in touch with one of them.

There is a system issue they need to fix from the back-end: The sim card that came with the device is provisioned for the Welcome offer but when we try to activate the offer (TEXT: 5GODU to 312), it doesn't work.


VERDICT: Patience.

I'll advise anyone to hold on from purchasing the device for now so you don't tie down your 30k coz we don't know when they'll resolve the issue.

I need it coz my area is not FiberX-covered. So this is my best alternative.

Starlink too xpemsive

Chief. Is it possible to contact you with regards to how you got yours? I've been to the main head office at Artillery but no way.

So you can give me better directions for the one by Boske.

Unfaized:
Chief. Is it possible to contact you with regards to how you got yours? I've been to the main head office at Artillery but no way.

So you can give me better directions for the one by Boske.

I've been to Artillery office but you can't get it there.

Mail me your phone number:

emmyskies:
I've been to Artillery office but you can't get it there.

Mail me your phone number:
emmyskiez@gmail.com

Done!

Jspider22:
Got mine working Successfully 🌚✅

is it still working because after the issue yesterday, the network stopped working

michlins:
is it still working because after the issue yesterday, the network stopped working

Apparently there was a loophole and people spammed the hell out of it by sending 5GODU to 312 for free data. Guess they had to pause everything.

michlins:
is it still working because after the issue yesterday, the network stopped working

As at this time, Its still Blazing

Unfaized:
Apparently there was a loophole and people spammed the hell out of it by sending 5GODU to 312 for free data. Guess they had to pause everything.

yeah,mine stopped working

Jspider22:
As at this time, Its still Blazing

calling MTN to get it fixed

michlins:
yeah,mine stopped working calling MTN to get it fixed

Have you made the call?

Fixed yet?

emmyskies:
Have you made the call?

Fixed yet?

it was a waste of two days. I just bought another one

Unfaized:
Done!

Unfaized juss made his own purchase but the Welcome Offer data hasn't been activated yet.

He was told it would be done on Monday.

Our fingers are crossed.

Texting 5GODU to 312 to activate the Welcome offer data no longer get same response as before. Clearly they are now working on it.
Onboarding will soon start. Will keep us updated...

michlins:
it was a waste of two days. I just bought another one

You bought a new ODU device or you bought a new ODU data plan?

emmyskies:
You bought a new ODU device or you bought a new ODU data plan?

a new device

michlins:
a new device

Wow. That's interesting.
Which state?

michlins:
a new device

And it got activated?

Unfaized:
And it got activated?

stick no dey shook person twice for eyes. I made sure it was working before I paid

emmyskies:
Wow. That's interesting.
Which state?

Nnewi Anambra State

michlins:
stick no dey shook person twice for eyes. I made sure it was working before I paid

Haahaa,,,correct guy

michlins:
stick no dey shook person twice for eyes. I made sure it was working before I paid

This your parable strong... Did you have to take any extra steps? I was told it would be activated in Monday but on turning on tonight I already got the 100Mbps successful activation text and I can browse, however the speed is very poor. The ODU is indoors though, I wonder if I need to do something or an extra step.

I'm logged into the mtn app and it says no data balance

Unfaized:
This your parable strong... Did you have to take any extra steps? I was told it would be activated in Monday but on turning on tonight I already got the 100Mbps successful activation text and I can browse, however the speed is very poor. The ODU is indoors though, I wonder if I need to do something or an extra step.

I'm logged into the mtn app and it says no data balance

it was activated at the point of purchase and it worked fine for the day. Unfortunately the network has become so bad. It's not just the router but MTN generally has been terrible around here for weeks.

I have been calling and texting them to actually come fix it

Took this screenshot this night around 11pm