₦airaland Forum

I got a new fridge some months ago, it worked same way too.
Started freezing from the top before going down.
After some hours, the entire fridge finally froze.

But my Hisense wasn't like that though. It usually start from the bottom.

It's factory defect. I bought one like that. I spent so much to correct it but persisted. I have now dashed it out and bought hisense.

Where did you get money to buy freezer in this Tinubu economy. I’m suspecting you ooo.
Just joking. I will advise you return it asap. It may be a factory error.

I have used nexus freezer before and I enjoyed it for almost 15 years.

Any cooling system that is not HAIER THERMOCOOL return it asap

Tomiwa3108:
Hello Nairalanders
I got this new nexus freezer Nx160hce on about 4 days ago , and I noticed that the freezer freezes at the top to the middle part while the lower part is cold but not freeze yet , although it haven’t run for over 6 hours straight due to the power supply . It is still going to freeze to the lower part as time past or I should return it

Return it back, don't waste time self, freezers are suppose to start from bottom freezing not from top.
After sometime it won't be retaining ice

My own started that's any...a brand new freezer then after 2 yrs it lacked up...I had to call a Cotonou man who reworked it, recoiled it ..the coil in that freezer came as aluminium and the man removed it and put original corper. Now the freezer is doing the needful

Get yourself mentally ready ! All these new freezers no rugged you have to redo it and get the best

Tomiwa3108:
Hello Nairalanders
I got this new nexus freezer Nx160hce on about 4 days ago , and I noticed that the freezer freezes at the top to the middle part while the lower part is cold but not freeze yet , although it haven’t run for over 6 hours straight due to the power supply . It is still going to freeze to the lower part as time past or I should return it

Tomiwa3108:
Hello Nairalanders
I got this new nexus freezer Nx160hce on about 4 days ago , and I noticed that the freezer freezes at the top to the middle part while the lower part is cold but not freeze yet , although it haven’t run for over 6 hours straight due to the power supply . It is still going to freeze to the lower part as time past or I should return it

That's how it works.

Tokunbo freezers especially standing freezers are the best...

tellwisdom:
Where u see money buy fridge ??

From your name I guess your wisdom is from temu

Tomiwa3108:
Hello Nairalanders
I got this new nexus freezer Nx160hce on about 4 days ago , and I noticed that the freezer freezes at the top to the middle part while the lower part is cold but not freeze yet , although it haven’t run for over 6 hours straight due to the power supply . It is still going to freeze to the lower part as time past or I should return it

Change the stabilizer you are using and get the one that’s upgraded and more powerful than the previous version

dgitrader:
It's a factory defect. Theres a leak internally. He should return it immediately if since its still under warranty. Such products defrost faster that anything

There is no defect. When I bought mine, a snowsea product that was how it started and I was worried but after some days everything corrected itself and the freezer freezes so well that ice stays for over a week so long as I have frozen pure water in it

What you bought is not deep freezer, a chest freezer, deep freezer freezes From The bottom, why chest freezer freezes from the top, but many people don't know about this,

If you had told the seller , that you need a freezer that freezer's from the bottom, they would have given you,


What is happening to freeze, is not factory fort, that is just the type of the freezer,
that is how the freezer was designed

Use it like that

Tomiwa3108:
Hello Nairalanders
I got this new nexus freezer Nx160hce on about 4 days ago , and I noticed that the freezer freezes at the top to the middle part while the lower part is cold but not freeze yet , although it haven’t run for over 6 hours straight due to the power supply . It is still going to freeze to the lower part as time past or I should return it

There are usually no cooling channels in the bottoms of refrigerating units so the cooling comes in from the sides. Your unit is operating normally.

LOVEGINO:
chairman goan fix ur freezer and stop misleading the crowd.

But my freezer works fine. It doesn't gather so much ice on the surface but it freezes fine. I can only check if that is fault when it develop a real fault that requires the attention of a technician. That will be like in 10 years time because I am not expecting it to go bad anytime soon.

Dannavee:
Hi Tomiwa , what’s the update on your nexus because it’s the same with mine . Did you later return it ? Or it’s working perfectly now ?

I just got mine 3 days ago and I’m seriously facing the same thing . I’m worried sick about my drinks . Because they are not frozen when kept at the buttom of the freezer it only gets cold .
Even a sachet of pure water doesn’t freeze when kept down . Unless those untop . It only keeps things hard frozen from the top to half the freezer . It’s really worrisome .

Don't panic; freezers are not meant to ice from top to bottom. Stock your freezer with food, drinks, etc... You'd be shocked as everything inside will freeze overnight. That's how it's supposed to be- ice from top to below the half way line

When it's fully stocked, it will freeze everything inside

thesolutions:
But my freezer works fine. It doesn't gather so much ice on the surface but it freezes fine. I can only check if that is fault when it develop a real fault that requires the attention of a technician. That will be like in 10 years time because I am not expecting it to go bad anytime soon.

Don't fix nothing. Your freezer is fine...

ariesbull:
My own started that's any...a brand new freezer then after 2 yrs it lacked up...I had to call a Cotonou man who reworked it, recoiled it ..the coil in that freezer came as aluminium and the man removed it and put original corper. Now the freezer is doing the needful

Get yourself mentally ready ! All these new freezers no rugged you have to redo it and get the best

Same experience, Skyrun. But mine lasted for 4-5years. Same aluminum. They recoiled it with copper gas pipes. It's another 5 years now... Working perfectly.

oloriokonbowa:
It's factory defect. I bought one like that. I spent so much to correct it but persisted. I have now dashed it out and bought hisense.

Lol... It wasn't a defect. Load it till it's full, you'd be shocked at how it freezes everything

Chest freezers work by both conduction and natural convection. When you stock your freezer up, conduction becomes more effective as the surface area is increased tremendously. Also, convection is more efficient as there's very little space; so cold air (which can drop as low as -30°c) is more likely to touch surfaces not cooled by conduction.

I have two freezer but work differently.one is aeon that works from down to up using it for 4 years now with no issue while the other is world edition from up to down using up to 9 years now

I asked Gemini about your concern, the replies given can be access by clicking the below link
https://share.gemini.google/eAHdMV7UZ3LP
Check it out ro know if you are dealing with a defect appliance or a normal modern design

Tomiwa3108:
Hello Nairalanders
I got this new nexus freezer Nx160hce on about 4 days ago , and I noticed that the freezer freezes at the top to the middle part while the lower part is cold but not freeze yet , although it haven’t run for over 6 hours straight due to the power supply . It is still going to freeze to the lower part as time past or I should return it

BEND THE FREEZER JOOR
SO IT FREEZE FROM SIDE AS U WANTED

wehdone:
Same experience, Skyrun. But mine lasted for 4-5years. Same aluminum. They recoiled it with copper gas pipes. It's another 5 years now... Working perfectly.

Mine was 3 yrs and I had to recoup it... In short buying brand new freezer isn't worth it ...

ariesbull:
Mine was 3 yrs and I had to recoup it... In short buying brand new freezer isn't worth it ...

If you have the money, buy a new one. If you don't, fixing it is still an option

Tomiwa3108:
Hello Nairalanders
I got this new nexus freezer Nx160hce on about 4 days ago , and I noticed that the freezer freezes at the top to the middle part while the lower part is cold but not freeze yet , although it haven’t run for over 6 hours straight due to the power supply . It is still going to freeze to the lower part as time past or I should return it

I am not a Nexus marketer.
If you must use freezer for home or business, I can see a bag of packaged water .
1: Run your freezer for 24 accumulative hours, where you don't have steady power, in steady power area run it for 24 hours, DON'T open the freezer door now and then.
1: Make sure the settings is at Freezer *** symbol.
3: At four months it is still within warranty and replacement period.
4: Don't allow any second party that is fridge/freezer technician to carry out any repairs ( within these warranty and replacement period) Return to Nexus support center near you.

Based on what you've described, **I wouldn't rush to return it yet**.

Here's why:

### What you're seeing

The **top and middle sections are freezing**.
The **bottom section is cold but not yet frozen**.
The freezer has **not had continuous power for more than about 6 hours at a time**.

This is actually quite common with a **new chest freezer**.

### Why this happens

Cold air is produced by the evaporator coils, which are typically located in the walls of the freezer. It can take **24–48 hours of continuous operation** for the entire freezer to reach its designed temperature, especially the lower areas and any items stored inside.

Because your power supply has been interrupted, the freezer has effectively been restarting its cooling process each time the power goes off.

### What to do

1. **Give it continuous power** for at least **24 hours**, if possible.
2. Set the thermostat to the recommended setting (or the coldest setting initially if the manual suggests this).
3. Keep the lid closed as much as possible.
4. Avoid putting large quantities of unfrozen food inside until it has reached its normal operating temperature.

### Simple Test

After 24 hours of uninterrupted power:

* Place a cup of water on the **bottom** of the freezer.
* Check it after another 24 hours.

If the water has frozen solid, the freezer is working correctly.

### When should you return it?

You should contact the retailer or manufacturer if, after **24–48 hours of continuous power**:

* The bottom section still does **not freeze**.
* Food in the lower section remains soft while the top is rock solid.
* You notice excessive frost only at the top, unusual noises, or the compressor running constantly without cooling the lower part.

### My assessment

Given the frequent power interruptions, it's **too early to conclude there's a fault**. The interrupted cooling is the most likely reason the lower section hasn't reached freezing temperature yet.

Is normalfor deep freezer
It freezs from up to downwardsand the down parts takes time to be completelyfreezed

Tomiwa3108:
Hello Nairalanders
I got this new nexus freezer Nx160hce on about 4 days ago , and I noticed that the freezer freezes at the top to the middle part while the lower part is cold but not freeze yet , although it haven’t run for over 6 hours straight due to the power supply . It is still going to freeze to the lower part as time past or I should return it

Tomiwa3108:
Hello Nairalanders
I got this new nexus freezer Nx160hce on about 4 days ago , and I noticed that the freezer freezes at the top to the middle part while the lower part is cold but not freeze yet , although it haven’t run for over 6 hours straight due to the power supply . It is still going to freeze to the lower part as time past or I should return it

Your freezer is perfectly okay. It’s a new improvement

My Scanfrost initially freezes from top to bottom during the first six years of use. Later, only about 75% of it freezes. Some technician said it was caused by pipe blockage. I replaced the internal pipes and the silver covering, which were in poor condition, but the problem persisted. Another technician said it was the compressor. I bought a 200L Thermocool to replace it after using the Scanfrost for ten years. Sometimes, I fill the lower part with empty plastic bottles before placing items I plan to refrigerate. The Scanfrost still works

Niom:
I also bought brand new Scanfrost Freezer last month and noticed same. when they were testing it at the showroom, I noticed the up became cold iness than 5 Minutes but down wasn't.
I called their attention and was told that's how it's built...
They said some cold from down while some from up that it's luck!

mine did same. i later bought external fan and it stopped. it works now without d fan. And its hisense. try d fan

DaddyGngeess:
Return it back, don't waste time self, freezers are suppose to start from bottom freezing not from top.
After sometime it won't be retaining ice

It has been a while Sir.
Trust you are good?

You're lucky, It should be called DC/AC freezer

Jakarta:
Wadala tie wrapper mine is Skyrun on Band E with very low voltage like that of a candle light it freezes in minutes with a small sterbilizer. But on band A with a very stable voltage of around 190 - 210 it barely freezes even after 10 hours with or without a sterbilizer.

Kukutente23:
NL sef
The topic was opened 8 months ago
The last time the Op came online was around same period
Yet the thread is on now on fp and people are quoting someone who has not been on NL since 8 months ago to ask how far
If only NL has a ringing tone on people's phones to alert them when they get a mention maybe there might be hope for those quoting the Op