Dear Nairalanders,

Sincere greetings to you all. Even though all the political parties are busy trying to outdo each other, we the techies will stick to our business which is to talk tech things. We will have their time when the elections come around. For now, let them keep at their business, we will keep at ours too.

I have always wondered why phone manufacturers like Samsung and HTC would sell an Android phone for over 70k when then OS itself isn't proprietary. Have always believed it should be cheaper. Take for instance, the new HTC and Samsung phones that run the Android 4.4 Kitkat. the Android OS isn't theirs why should they make customers part with huge amounts to get just a phone. But after I bought a phone on Jumia called Innjoo i1s, I realised that what Samsung and HTC are selling are not just phones loaded with an Android OS but phones that have gone through rigorous Quality Assurance tests and certified by the appropriate standard organisations.

I was glad to see a phone on sale on Jumia which costs just N13,999 that is dual-sim enabled and it runs on Android 4.4 Kitkat. Yeah you read the price right, just N13,999 for an Android phone that runs the 4.4 Kitkat. I thought this was too good to believe, so i quickly placed my order and got from a nice Jumia call centre agent confirming my order and the delivery address and my mode of payment. After about 4 days my order arrived. I unpacked, charged, and started using it. I even convinced so many peeps in my office to buy. Some of them still think am an Innjoo agent.

After a while the true nature of the phone appears. the phone is full of so many bugs and memory issues. I will quickly list the problems for those with intentions of buying these phones.

1. Damaged sd card: Anytime my Innjoo i1s goes off and I charge and put it back on, I get a damaged sd card error. This damaged sd card is referring to the phone memory mind you and the only solution to this is to format the phone and do factory reset

2. Not enough memory: You think this shouldn't be a problem with the advancement of storage technology, but in these Innjoo phones memory is an issue. I have the i1s, once i try updating any app all I get is 'not enough memory to update this app', meanwhile I haven't downloaded anything on the phone. Friends using the Innjoo i2 phones have also complained about the same issue. I can't update any of my apps and games. To make matters worse, after Innjoo received many complaints about this issue, you wouldn't believe what their solution is. A flashing guide and ROM was provided on their website for all customers to use in flashing their phones. I was like this can't be true. For a phone company to tell customers to flash their phones with a fake software provided on their website. And this flashing guide and ROM didn't work for those who have tried it. For those who flashed successfully, they lost GSM signal after rebooting

3. Audibility of conversations: I know by now you are thinking all these issues on a phone. After you use the Innjoo phones for about 4weeks, audibility of conversations during a call becomes a problem. You might have to put the phone on speaker to hear your friend at the other end well.

I am not one of those who try to spoil a man's business but after sending them countless mails and dropping many long messages on their facebook page, facebook.com/Innjoo, without any reply, I have decided to alert Nigerians to the faults in these phones.

Instead of solving their i1s and i2 phones' problems, [b]Innjoo [/b]simply made an i2s with a bigger storage than i2, thereby leaving people with the i2 to figure out what to do with their phones.

Please watch out for these phones on Jumia.com, they come cheap though but they are not good phones. Am stuck with my i1s now not knowing what to do.

A word is enough for the wise.

OK.Next pls......

you might to buy the phone to feel my grief.

luvlyoracle:
OK.Next pls......

All d claim u spelt out there is not a general problem.. Maybe just ur phone.. But mine ain't got any of those ish I spelled out

when did you buy your phone because am sure memory issue is general and Innjoo has released a statement on their site concerning that. you might want to visit innjoo.com to confirm this. I guess you only make calls with your phone then. And when was it bought?

gingger:
All d claim u spelt out there is not a general problem.. Maybe just ur phone.. But mine ain't got any of those ish I spelled out

tuncetila:
you might to buy the phone to feel my grief.

What did you expect from a phone of that price?

i was only trying to cut my coat according to my size. @gingger, u need to check if u can hear well. i still don't have to put my phone on speaker yet but i know the audibility has dropped.

luvlyoracle:
What did you expect from a phone of that price?

Sorry tho

Most nigerians will kill for any thing cheap

Many thanks for sharing your experience with Nigerians. These people just want to make money from us and nothing more.
Only if we can learn.

LOOOL... Funny enough.

Well OP, it is the same InnJoo am using currently for almost a month now and I've not encountered any of the problems u stated or any other fault.



Good luck to You.

Ehya,sorry, I use the same phone but I don't experience all this sha. Guess am just lucky. My only problem is dt it gets hot when used too much n ba3 drains quick. Good 4 a phone dt cheap if u ask me.

Talk2david1:
Ehya,sorry, I use the same phone but I don't experience all this sha. Guess am just lucky. My only problem is dt it gets hot when used too much n ba3 drains quick. Good 4 a phone dt cheap if u ask me.

My brother, same here ooo... Only ba3 and hotness.

#Shikena

am surprised you guys aren't experiencing the memory thing. even Innjoo has realised this and put out the flashing rom on their website http://www.innjoo.com/Support/storage_solution . it just shows the poor quality of these phones. A woman who bought in my office can't hear conversations except she puts the phone on speaker, while the audibility is reduced significantly for some others in my office. But they all have this storage issue. this is the link to the solution proferred by Innjoo for storage solution http://www.innjoo.com/Support/storage_solution. It is also on their facebook page facebook.com/Innjoo.

Heeboy94:

My brother, same here ooo... Only ba3 and hotness.

#Shikena

the ba3 gets hot here too but just decided to state the critical ones.

Heeboy94:

My brother, same here ooo... Only ba3 and hotness.

#Shikena

tuncetila:
am surprised you guys aren't experiencing the memory thing. even Innjoo has realised this and put out the flashing rom on their website http://www.innjoo.com/Support/storage_solution . it just shows the poor quality of these phones. A woman who bought in my office can't hear conversations except she puts the phone on speaker, while the audibility is reduced significantly for some others in my office. But they all have this storage issue. this is the link to the solution proferred by Innjoo for storage solution http://www.innjoo.com/Support/storage_solution. It is also on their facebook page facebook.com/Innjoo.

Well, those are the 1st set of Innjoo phones that were made. The 1st set only had those problems u stated, buh am not sure of the loudspeaker thing u mentioned.

Although Innjoo corrected the errors by rolling out new i1s phones, which no longer have memory issues because that's the one I bought from Jumia. That is why Innjoo users here do not complain of "Low Memory" issue except battery.



Like I said earlier, I do not experience ANY problem since I started using this phone

Since when I bought my Tecno H7 phone in July I never had any problem with it, including the ones highlighted by the Op. Take it or leave it, Tecno is doing a good job with their phones.

major466:
Since when I bought my Tecno H7 phone in July I never had any problem with it, including the ones highlighted by the Op. Take it or leave it, Tecno is doing a good job with their phones.

Sir, the OP is stating the problems on his InnJoo i1s phone, not Tecno

Where did you guys bought yours? Dude said he bought his from jumia. Some few days back a guy also complained about this same phone from "Jumia".

tuncetila:
am surprised you guys aren't experiencing the memory thing. even Innjoo has realised this and put out the flashing rom on their website http://www.innjoo.com/Support/storage_solution . it just shows the poor quality of these phones. A woman who bought in my office can't hear conversations except she puts the phone on speaker, while the audibility is reduced significantly for some others in my office. But they all have this storage issue. this is the link to the solution proferred by Innjoo for storage solution http://www.innjoo.com/Support/storage_solution. It is also on their facebook page facebook.com/Innjoo.

Sorry bro, I think you bought the defective one...Come to think of this..all this electronic produce are luck..I bought Samsung S5 from slot in Lagos..because is a shop to trust for quality product..After some month, I mean 2month and 5 Days..my phone will just hang until I do force restart*Removing the Battery*..I did it one day and the phone refuse to on...I took it to post office in maiduguri to check..and they said is board problem so I sent it to slot and gave them ultimatum ..
To cut the story short I did not enjoy it so It and bought low end phone...good in design but hot a lot..but works perfect and I bought innjoo i2s and is superb.....

I mean working without clause and the battery is not too bad..mind you..I don't play games on my phone I only use it for Internet, but 24/7...

Moreover Yoruba adage says...The size of a rat hand is what it USE to cover is eye..if 104k phone is not perfect then don't expect much from 14k...my opinion

samally:



Sorry bro, I think you bought the defective one...Come to think of this..all this electronic produce are luck..I bought Samsung S5 from slot in Lagos..because is a shop to trust for quality product..After some month, I mean 2month and 5 Days..my phone will just hang until I do force restart*Removing the Battery*..I did it one day and the phone refuse to on...I took it to post office in maiduguri to check..and they said is board problem so I sent it to slot and gave them ultimatum ..
To cut the story short I did not enjoy it so It and bought low end phone...good in design but hot a lot..but works perfect and I bought innjoo i2s and is superb.....

I mean working without clause and the battery is not too bad..mind you..I don't play games on my phone I only use it for Internet, but 24/7...

Moreover Yoruba adage says...The size of a rat hand is what it USE to cover is eye..if 104k phone is not perfect then don't expect much from 14k...my opinion

Ur last sentence just settled this thing. Thanks broda.

cirmuell:
Where did you guys bought yours? Dude said he bought his from jumia. Some few days back a guy also complained about this same phone from "Jumia".

Still the same Jumia sir. And the guy u said that bought this InnJoo phone, what was his own complaint?

If u buy cheap stuff you take what u get, tecno has since taught me a lesson

docsholz:
If u buy cheap stuff you take what u get, tecno has since taught me a lesson

Lol

tuncetila:
A woman who bought in my office can't hear conversations except she puts the phone on speaker, while the audibility is reduced significantly for some others in my office.

I'm surprised your co-workers haven't strangled you yet for convincing them to buy the phone

well i still can't verify your claim about new set of i1s phones on Jumia. But if that's true, what about those of us that Jumia sold a very bad product to.

Heeboy94:

Well, those are the 1st set of Innjoo phones that were made. The 1st set only had those problems u stated, buh am not sure of the loudspeaker thing u mentioned.

Although Innjoo corrected the errors by rolling out new i1s phones, which no longer have memory issues because that's the one I bought from Jumia. That is why Innjoo users here do not complain of "Low Memory" issue except battery.



Like I said earlier, I do not experience ANY problem since I started using this phone

Abeg park well and look for thread for Tecno users. this phone we talking about has potential to be better than Tecno.

major466:
Since when I bought my Tecno H7 phone in July I never had any problem with it, including the ones highlighted by the Op. Take it or leave it, Tecno is doing a good job with their phones.

tuncetila:
well i still can't verify your claim about new set of i1s phones on Jumia. But if that's true, what about those of us that Jumia sold a very bad product to.

Shey na Jumia fault?? They're only doing their business.

thank you brother, i bought mine from Jumia too. And to think Jumia hasn't done anything like asking us to return the faulty phones and geting a new one for it. So appauling

cirmuell:
Where did you guys bought yours? Dude said he bought his from jumia. Some few days back a guy also complained about this same phone from "Jumia".

Show me any user who bought the new InnJoo phones that complains about Low Memory or Bad speaker

i think they will very soon. And one of the directors in my office, an expatriate, also bought the phone through me. She's been complaining

martronilla:

I'm surprised your co-workers haven't strangled you yet for convincing them to buy the phone

I used this phone before it was stolen never experienced what the op said, the phone is OK for the budget ,have even preorder the inote that will soon be out,op go try infinix zero didn't even use mine up to a week