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Bis Not Connectedon Curve5.need Help - Phones - Nairaland

Nairaland Forum › Science/Technology › Phones › Bis Not Connectedon Curve5.need Help (811 Views)

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Bis Not Connectedon Curve5.need Help by ellalina(op): 3:02pm On Dec 11, 2014
I did bis daily and it was cool so I opt in for monthly.
I received the successful message and 1k was deducted.the edge capitalized and bb logo appeared by 3g
I browsed for a while only to discover I have been surfing on my airtyme.
The bis status shows not connected.icustomer care says its ok but I still can't use it.
I insert the dim in another bb and it worked fine.
Pls guyz what do I do on the phone to make it work.
Its on Mtn and curve 5
Re: Bis Not Connectedon Curve5.need Help by alberto2k(m): 3:26pm On Dec 11, 2014
ellalina:
I did bis daily and it was cool so I opt in for monthly.
I received the successful message and 1k was deducted.the edge capitalized and bb logo appeared by 3g
I browsed for a while only to discover I have been surfing on my airtyme.
The bis status shows not connected.icustomer care says its ok but I still can't use it.
I insert the dim in another bb and it worked fine.
Pls guyz what do I do on the phone to make it work.
Its on Mtn and curve 5
1st I'll like to know the stuffs u surfed and what application u used, jst gimme details
Then let's how the problem can be solved.
Re: Bis Not Connectedon Curve5.need Help by ellalina(op): 3:30pm On Dec 11, 2014
alberto2k:
1st I'll like to know the stuffs u surfed and what application u used, jst gimme details
Then let's how the problem can be solved.
I used opera mini and phone browser.
Re: Bis Not Connectedon Curve5.need Help by alberto2k(m): 3:49pm On Dec 11, 2014
ellalina:
I used opera mini and phone browser.
It should be the phone browser.. Cuz opera mini automatically switches frm TCP netwrk to BIS when u subscribe...

MTN does not support streaming with BIS, so if u were watching videos via ur phone browser, then expect ur money to be deducted.. By d way try to un tick this in blue from the screenshot below.. Goto ur browser, press the BB button.. And click on option and check for this below


P.S: try a hard reset on ur phone too... I hope this helps.

P.S:hungry dey wire me o... Where is seun plzz? :-/

1 Reply

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