₦airaland Forum

I have a domiciliary account with GTB but ever since I started receiving $, they have been causing problem for me. They kept requesting me to provide them with one document or another. Later after about 4 months they said the document I have been sending is not enough for them.

I wonder what their problem really is. It's very sad that I have to keep manually monitoring account just because I'm receiving a transfer.

I'm tired of all this problem and planning on moving away from their bank. If you have experience concerning issues like this please kindly advise.

Thank you all.

guess they are doing that for cross checking.you can try and see the manager in your area and see reasons why they keep demanding for documents.

bedfordng:
guess they are doing that for cross checking.you can try and see the manager in your area and see reasons why they keep demanding for documents.

Very right bro. op they really want to know who you are.

bedfordng:
guess they are doing that for cross checking.you can try and see the manager in your area and see reasons why they keep demanding for documents.

iykepromotions:
Very right bro. op they really want to know who you are.

Thank you @bedfordng and @iykepromotions

I have been with them for years and yet they still want to know who I am? I find that to be strange.

I will try and see the manager as you advised and if they are not willing to work with me, it's their problem. I will just move to another bank.

johnzon:
Thank you @bedfordng and @iykepromotions

I have been with them for years and yet they still want to know who I am? I find that to be strange.

I will try and see the manager as you advised and if they are not willing to work with me, it's their problem. I will just move to another bank.

better to hear from them.guess the manager can be able to tell you what you want to know.

johnzon:
Thank you @bedfordng and @iykepromotions

I have been with them for years and yet they still want to know who I am? I find that to be strange.

I will try and see the manager as you advised and if they are not willing to work with me, it's their problem. I will just move to another bank.

If you take note of a notice posted in each banking hall, you will see that they stated that they are under obligation to report to Financial Authority, FCUA, any transfer to or from individual account of $10,000 and above or equivalent currency also or a higher amount for corporate account, all because of money laundering act. So, receiving $10k regularly into a personal account is what makes them to querry you as demanded by money laundering act. If you cannot open a business account for this regular big amount you are receiving from abroad, it is then required that you will show proof of where the money is coming from or why you are being paid such.

When Zenith bank asked me for such in 2011/12 for just £3000+, I had to ask them to reject the fund and then I received it into my Union Dom account without query. GT bank is still having my Payza withdrawal with them for a month now not because of paper proof but as they claimed the money arrived in Euro and they cannot credit it to my dollar account. So they asked me to apply for euro account separately, which is taking them ages to open now and without feedback or apology. When I was sending out through Access, $10k was the allowed limit per day but Union bank would rather advise me to do it as $9,500 to avoid their paperwork requirements. May be your sender should adopt that or always prepare you invoice for what he is paying you for regularly.

arbitrage:
GT bank is still having my Payza withdrawal with them for a month now not because of paper proof but as they claimed the money arrived in Euro and they cannot credit it to my dollar account. So they asked me to apply for euro account separately, which is taking them ages to open now and without feedback or apology. .

Hello. Please do you still use GTB to wire money from Payza? Apart from Payza's $25 fee, are there any inflow charges by GTB? If so what is it? Do they also pay out in USD or they convert and pay in NGN? I saw you mentioned Access and Union, what are your ratings for them in this regards, with respect to GTB? Thanks.