₦airaland Forum

UPDATE: Service now back... Dated 24th of February.


The Globacom online recharge service has been on halt since early hours of 21st of February 2015.
Investigation by Nigeria Telecom News reveals that the GLO payment code "91309" was removed from Quickteller. (Due to an assumed technical glitch or upgrade)

[img]http://2.bp..com/-r_Y7pS4k7eE/VOn_b1g_WdI/AAAAAAAAAHY/km7_pg_wi2Q/s1600/Screenshot_2015-02-22-16-44-58.png[/img]

Due to this situation, all Bank Application, ATM and recharge platforms have been deducting users funds without recharging their Globacom mobile line.
We gathered some of users complains whose money were deduction but line not credited, (via Twitter and Instagram) which can be viewed below.

Twitter #GloDeductButNoRecharge Complain
[img]http://4.bp..com/-EnGr1iWyYMw/VOoAhXvOwnI/AAAAAAAAAHo/-z1xkdVhRyE/s1600/glo%2Bissue2.JPG[/img]



Instagram #GloDeductButNoRecharge Complain
[img]http://3.bp..com/-YOYyi5ufky8/VOoAKy6vlhI/AAAAAAAAAHg/UR7QoEtP1ug/s1600/glo%2Bissue1.jpg[/img]


We assume Technical team at Quickteller and Globacom are presently working on the issue.
Though this happened on a weekend, attempts to get official statement on the incident from Quickteller and Glo officials proved abortive as at the time of writing.

We implore everyone trying to recharge their Glo lines to wait till the issue is rectified, or buy physical recharge vouchers around their environs.

Hopefully the service would be back in a timely manner.


Source: NewsFetchers

@Mod FrontPage if possible.
Before people lose their cash unnecessarily with no instant reversal.

Yh, same with the USSD service . I did a N2500 recharge yesterday but it was later refunded today. I retried it with N200 today and na same thing, just got the reversal a while ago

Thnks 4 d info.

frebor:
Yh, same with the USSD service . I did a N2500 recharge yesterday but it was later refunded today. I retried it with N200 today and na same thing, just got the reversal a while ago

no wonder.. i have been experiencing this too