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Thief! Airtel Is Stealing From Us - Phones - Nairaland

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Thief! Airtel Is Stealing From Us by Seened: 6:28pm On Sep 04, 2015
I received three texts within a time frame of 10 seconds from Airtel this afternoon informing me that N120 has been deducted from my balance this afternoon for a service I was not aware exists nor subscribe to.N120 is something I can afford to give away but when this occurs regularly from Airtel and is done to other Nigerians then I just have to speak up. I made a call to Airtel's customer care; the rep told me there was nothing he could do about it. Can someone please tell me if we have an agency in Nigeria where our complaints can be addressed?
Re: Thief! Airtel Is Stealing From Us by MISSNORA(f): 6:31pm On Sep 04, 2015
Ncc buh dey r bn compromised

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Re: Thief! Airtel Is Stealing From Us by Nairalanddiary: 6:43pm On Sep 04, 2015
Airtel has been stealing from it's customers since the beginning of the world.. Left the useless sim about 2 years.
Re: Thief! Airtel Is Stealing From Us by Seened: 6:44pm On Sep 04, 2015
MISSNORA:
Ncc buh dey r bn compromised
Quite unfortunate. I've had enough of this.
Re: Thief! Airtel Is Stealing From Us by lekjons(m): 6:48pm On Sep 04, 2015
Airtel of all sims! undecided

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Re: Thief! Airtel Is Stealing From Us by parrotibaba(m): 7:00pm On Sep 04, 2015
@op go to their Twitter handle n lay down ur complaint.
Re: Thief! Airtel Is Stealing From Us by Seened: 7:06pm On Sep 04, 2015
parrotibaba:
@op go to their Twitter handle n lay down ur complaint.
Re: Thief! Airtel Is Stealing From Us by olaafirst: 7:08pm On Sep 04, 2015
And MTN too
Re: Thief! Airtel Is Stealing From Us by dtnbaba: 1:31pm On Sep 05, 2015
Can you provide your number on their twitter handle @airtel_care ? I'm sure they will be willing to rectify.
Seened:
I received three texts within a time frame of 10 seconds from Airtel this afternoon informing me that N120 has been deducted from my balance this afternoon for a service I was not aware exists nor subscribe to.N120 is something I can afford to give away but when this occurs regularly from Airtel and is done to other Nigerians then I just have to speak up. I made a call to Airtel's customer care; the rep told me there was nothing he could do about it. Can someone please tell me if we have an agency in Nigeria where our complaints can be addressed?
Re: Thief! Airtel Is Stealing From Us by dtnbaba: 1:32pm On Sep 05, 2015
Can you please reach their customer care via twitter on @airtel_care for assistance.
Re: Thief! Airtel Is Stealing From Us by rhemyalter: 3:32pm On Sep 05, 2015
Seened:
I received three texts within a time frame of 10 seconds from Airtel this afternoon informing me that N120 has been deducted from my balance this afternoon for a service I was not aware exists nor subscribe to.N120 is something I can afford to give away but when this occurs regularly from Airtel and is done to other Nigerians then I just have to speak up. I made a call to Airtel's customer care; the rep told me there was nothing he could do about it. Can someone please tell me if we have an agency in Nigeria where our complaints can be addressed?

Seened, I will suggest you channel this to their social media representatives. Follow (@airtel_care) as they should be able to resolve this issue for you asap.

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