MTN You guys SUCK big time! Its been one issue after the other and I'm frustrated and so done with your rubbish network! After registering my sim 5 times, you sent me a message to go register or be banned, which I did, under the rain; the rain beat the hell out of me!

That one did not even pass when my BIS expired and you refused to clear the cache from your end so I could autorenew. After calling your customer care for days, one "slow" CCR told me to send EXPIRE to 21600 and didn’t deem it fit to tell me the weight of that sms.

When it didn’t deliver the first time, I sent it two more times, with the same result. After deciding to do a hard reset for the 10th time, the cache finally cleared and my BIS auto-renewed. Only for it to expire 2 hours later. A CCR at your service center told me the EXPIRE I sent more than once cleared the new BIS and since I still had two more EXPIREs hanging, I was going to have issues if I renewed.

It’s been 5 days now since you guys promised to return the BIS on my line 0706 233 3081 and nothing yet. You guys are so messed up I wonder why I remain with you!

mmmm Mtn sucks sorry

Mtn doesn't like or want u, period!


I wonder y u still remain wt dem ?

yomi007k:
Mtn doesn't like or want u, period!


I wonder y u still remain wt dem ?

If I hear say MTN no like me! Every business LOVES its customers But truly, this is so frustrating.

dekate1:
mmmm
Mtn sucks
sorry

Thank, babes

Godmother:

Thank, babes

u welcome dear sorry did u jus get a missed call on ur phone?

Yea, around 2;21pm. Was that you?

yea it was I sorry was idle so I decided to find trouble n u num suddenly appeared in front of me

dekate1:

yea it was I
sorry was idle so I decided to find trouble
n u num suddenly appeared in front of me

I have a number too...

Infact I hv 2 numbers dt function 24/7 and neither is mtn

yomi007k:
I have a number too...
Infact I hv 2 numbers dt function 24/7 and neither is mtn

lol young man calm down

dekate1:

lol
young man calm down

I'm jus saying, Godmother got a lot on her mind right now n not in d best position to talk to unless u work in MTN.lol

yomi007k:



I'm jus saying, Godmother got a lot on her mind right now n not in d best position to talk to unless u work in MTN.lol

lol
I c
no p
ain't idle again

yomi007k:



I'm jus saying, Godmother got a lot on her mind right now n not in d best position to talk to unless u work in MTN.lol

lol
I c
no p
ain't idle again

Godmother:


If I hear say MTN no like me! Every business LOVES its customers But truly, this is so frustrating.

Ok ooo.

Ever since I dumped mtn my bp has been fantastic.

Imagine u walking in d rain becos of one "debtor network".

My lady, porting is allowed.

dekate1:

lol
I c
no p
ain't idle again

lol
I c
no p
ain't idle again

Ok

yomi007k:
Ok

yea buh I need help on how to do stuffs on NL mind tutoring?

dekate1:

yea
buh I need help on how to do stuffs on NL
mind tutoring?

Sure...I hope they r medically related?

dekate1:

yea it was I
sorry was idle so I decided to find trouble
n u num suddenly appeared in front of me

Nice. Wished I had seen it on time to pick .Cant load recharge card cos I dont trust MTN.

yomi007k:

Sure...I hope they r medically related?

lol medically ker I jus want to know how to post a new topic here buh not to worry av found my way Tnx anyways

dekate1:

lol
medically ker
I jus want to know how to post a new topic here
buh not to worry av found my way
Tnx anyways

Alright

Godmother:


Nice. Wished I had seen it on time to pick .Cant load recharge card cos I dont trust MTN.

lol
I understand dear

Godmother:
MTN You guys SUCK big time! Its been one issue after the other and I'm frustrated and so done with your rubbish network! After registering my sim 5 times, you sent me a message to go register or be banned, which I did, under the rain; the rain beat the hell out of me!

That one did not even pass when my BIS expired and you refused to clear the cache from your end so I could autorenew. After calling your customer care for days, one "slow" CCR told me to send EXPIRE to 21600 and didn’t deem it fit to tell me the weight of that sms.

When it didn’t deliver the first time, I sent it two more times, with the same result. After deciding to do a hard reset for the 10th time, the cache finally cleared and my BIS auto-renewed. Only for it to expire 2 hours later. A CCR at your service center told me the EXPIRE I sent more than once cleared the new BIS and since I still had two more EXPIREs hanging, I was going to have issues if I renewed.

It’s been 5 days now since you guys promised to return the BIS on my line 0706 233 3081 and nothing yet. You guys are so messed up I wonder why I remain with you!

Hi there, so sorry about this. I'm currently working on your BB issue and you will get feedback shortly. With regards you your registration, I can confirm that your line is not currently blocked. However, I apologize for the experience you had with the registration process. We are working to make the process smoother for our esteemed customers.

Right here on Nairaland, there is an MTN customer care thread where you can simply get across to me to have any customer care requests or complaints resolved promptly. Here's the link https://www.nairaland.com/1379574/mtn-customer-care-thread
Regards.

Wow, guys, my issue justgot resolved. I was contacted by a customer care guy who apologized and assured me the issue was being worked on. And truly, after I did a hard reset my BIS came back. Im still speechless.

Thanks MTN

Godmother:
Wow, guys, my issue justgot resolved. I was contacted by a customer care guy who apologized and assured me the issue was being worked on. And truly, after I did a hard reset my BIS came back. Im still speechless.

Thanks MTN

power of voicing out ur frustration.... happy for u

dekate1:

power of voicing out ur frustration.... happy for u

As in ehn! Thanks dear.

Godmother:
Wow, guys, my issue justgot resolved. I was contacted by a customer care guy who apologized and assured me the issue was being worked on. And truly, after I did a hard reset my BIS came back. Im still speechless.

Thanks MTN

Glad to know your issue has been resolved.
I called earlier to confirm same though there was no reply.
Please feel free to reach out to MTN via the Customer Care thread in the link I gave earlier.

Have a happy weekend!

JideSM:


Glad to know your issue has been resolved.
I called earlier to confirm same though there was no reply.
Please feel free to reach out to MTN via the Customer Care thread in the link I gave earlier.

Have a happy weekend!

Hi, yes it has.
Sorry about the missed call,I stepped out briefly.
Thanks once again for your help.