₦airaland Forum

For the past 4 days now I can't transfer, buy airtime or perform any transaction on my GLO network when I dial GTBANK short code *737#. I tried it on other network and it works but can't open the transaction option on GLO. I always get "Unknown error" (screen shot below)

Currently, all banks is on strike in my location (Abia state) and I have also try dialing the code with my friends GLO sim which was also registered to his GTBANK account but still getting the same response.

I don't know if its from my location but I have waited for 4 days to run my transaction but the service doesn't come up. Please is anyone experiencing the same thing?

Not stopped, ensure u have call unit on your phone. I experienced it for 4 days.

lordizak:
Not stopped, ensure u have call unit on your phone. I experienced it for 4 days.

You mean I must have credit on the Sim before it works

fnep2smooth:
You mean I must have credit on the Sim before it works

yes

fnep2smooth:
You mean I must have credit on the Sim before it works

No. I recharge all the time with zero balance

delivite:
No. I recharge all the time with zero balance

That's what am trying to figure out... I guess the problem is from GLO.. It's been 5 days now still can't transact anything with the code while other networks keep working. Am just tired of the telecom and banks services.

Is anyone experiencing it with their GLO Sim.

delivite:
No. I recharge all the time with zero balance

Nairalanders sha

Lordizak just told you what to do to resolve this but you are still bent on complaining.

Please note that glo and etisalat requires you have at least 5naira on your phones in order to use the gtbank 737 service.

You can only operate or load from zero balance on mtn and airtel networks.

So please recharge as advised and then give us your feedback

thegame:
Nairalanders sha

Lordizak just told you what to do to resolve this but you are still bent on complaining.

Please note that glo and etisalat requires you have at least 5naira on your phones in order to use the gtbank 737 service.

You can only operate or load from zero balance on mtn and airtel networks.

So please recharge as advised and then give us your feedback

Thanks

fnep2smooth:
Thanks

You are welcome. Did it work