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MTN Is At It Again - Phones (2) - Nairaland

Nairaland ForumScience/TechnologyPhonesMTN Is At It Again (5200 Views)

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Re: MTN Is At It Again by oluwaskulboy(m): 5:02pm On Jun 15, 2016
GET 6 TIMES VALUE OF RECHARGE ON MTN LINE MTN Nigeria has introduced a special tariff plan for subscribers on the MTN network called the MTN StartPack.
http://techzone.com.ng/2016/05/22/6-times-recharge-mtn-line/
Re: MTN Is At It Again by def111(m): 8:39pm On Jun 15, 2016
guy you not the only one facing this mtn problem oh. I think N.C.C need to help us here. I nearly cry one Sunday night, I recharge 200, only for me to call someone. I was hearing you don't have credit on your account... guy I just port out of mtn to end all this 1.7 billion dollar I own them mtn.

if you no run. u will pay your 1.7 billion dollar finish. then you will be free to use your mtn line... N.C.C EPP us oh
Re: MTN Is At It Again by JideSM: 7:26am On Jun 16, 2016
fingard02k:
This is something I just don't understand in this country. I don't know where else to report or complain about this MTN frequent extortions from MTN.

I'm now scared of leaving or recharging credit on my phone. it all started with MTN backup, afro beat and caller tune deductions. Whenever I recharge they would keep deducting the money till I have nothing left. I've called the customer care severely about it but all they keep telling me was that they're sorry, that they have canceled it yet after some days they start again. I had to go to there twitter page and complain, which they refunded me the money and all the deductions stopped.

Now this night I recharged #200 and tried transferring 100 to my main line (cus I want to subscribe for their night plan) but was shocked by the sms I got that I have insufficient balance. I quickly dialed *556# to check my balance but nothing was there.
The customer care rep told to call back tomorrow..That he is sorry bla bla

I know the money is small but this is daylight robbery. Imagine when they do this to about 500k subscribers.

All I want is my airtime back.

This extortions must stop.

cc lalasticlala seun
Hi fingard02k, I am sorry you experienced this inconvenience, I would like to resolve this, kindly assist with your phone number through Private Message so that this will be resolved. Also note that I run a Thread here: https://www.nairaland.com/1379574/mtn-customer-care-thread where issues like this are promptly resolved. I await your response. Thank you.
Re: MTN Is At It Again by Aminu212: 2:01pm On Jun 16, 2016
JideSM:
Hi fingard02k, I am sorry you experienced this inconvenience, I would like to resolve this, kindly assist with your phone number through Private Message so that this will be resolved. Also note that I run a Thread here: https://www.nairaland.com/1379574/mtn-customer-care-thread where issues like this are promptly resolved. I await your response. Thank you.
we need cheats. Create a thread for that also
Re: MTN Is At It Again by fingard02k(op): 3:03pm On Jun 16, 2016
JideSM:
Hi fingard02k, I am sorry you experienced this inconvenience, I would like to resolve this, kindly assist with your phone number through Private Message so that this will be resolved. Also note that I run a Thread here: https://www.nairaland.com/1379574/mtn-customer-care-thread where issues like this are promptly resolved. I await your response. Thank you.
Hmmm so that you'll deny that I recharged like una twitter guys claimed to
Re: MTN Is At It Again by fingard02k(op): 3:03pm On Jun 16, 2016
JideSM:
Hi fingard02k, I am sorry you experienced this inconvenience, I would like to resolve this, kindly assist with your phone number through Private Message so that this will be resolved. Also note that I run a Thread here: https://www.nairaland.com/1379574/mtn-customer-care-thread where issues like this are promptly resolved. I await your response. Thank you.
Hmmm so that you'll deny that I recharged like una twitter guys claimed
Re: MTN Is At It Again by websuccess(m): 8:44pm On Jun 16, 2016
Bros na all of the networks dey do am. Check this out.

https://www.nairaland.com/3167645/how-globacom-deceitfully-deducted-call


fingard02k:
This is something I just don't understand in this country. I don't know where else to report or complain about this MTN frequent extortions from MTN.

I'm now scared of leaving or recharging credit on my phone. it all started with MTN backup, afro beat and caller tune deductions. Whenever I recharge they would keep deducting the money till I have nothing left. I've called the customer care severely about it but all they keep telling me was that they're sorry, that they have canceled it yet after some days they start again. I had to go to there twitter page and complain, which they refunded me the money and all the deductions stopped.

Now this night I recharged #200 and tried transferring 100 to my main line (cus I want to subscribe for their night plan) but was shocked by the sms I got that I have insufficient balance. I quickly dialed *556# to check my balance but nothing was there.
The customer care rep told to call back tomorrow..That he is sorry bla bla

I know the money is small but this is daylight robbery. Imagine when they do this to about 500k subscribers.

All I want is my airtime back.

This extortions must stop.

cc lalasticlala seun
Re: MTN Is At It Again by websuccess(m): 8:46pm On Jun 16, 2016
fingard02k:
This is something I just don't understand in this country. I don't know where else to report or complain about this MTN frequent extortions from MTN.

I'm now scared of leaving or recharging credit on my phone. it all started with MTN backup, afro beat and caller tune deductions. Whenever I recharge they would keep deducting the money till I have nothing left. I've called the customer care severely about it but all they keep telling me was that they're sorry, that they have canceled it yet after some days they start again. I had to go to there twitter page and complain, which they refunded me the money and all the deductions stopped.

Now this night I recharged #200 and tried transferring 100 to my main line (cus I want to subscribe for their night plan) but was shocked by the sms I got that I have insufficient balance. I quickly dialed *556# to check my balance but nothing was there.
The customer care rep told to call back tomorrow..That he is sorry bla bla

I know the money is small but this is daylight robbery. Imagine when they do this to about 500k subscribers.

All I want is my airtime back.

This extortions must stop.

cc lalasticlala seun
Re: MTN Is At It Again by DannyJ19(m): 8:50pm On Jun 16, 2016
Dat is wat MTN is established 4 to deduct pple airtime...especially auto-subscription
1 2 Reply

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